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February 2024 by Loreto M.
Fabiola was incredibly helpful. I was a bit behind for my appointment, and she extended the flexibility to meet with me between clients. A wealth of knowledge on my concerns. Set me up for an appointment with financial advisor.
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September 2021 by Greg D.
I had an easy experience here. They were all nice. confused on their star rating for this location. the manager asked me if I wanted to wait for help or have someone call me when to come back for service, it was nice, helpful and good.
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April 2019 by Phillip P.
The bankers here are not friendly. I was greeted by an Indian man and an Indian woman. They seemed friendly at first, but they looked very unwilling to help. The woman immediately pointed at my top dollar suit case which I was scared to leave in the car and she stated luggage was not allowed. I offered to leave it at the door and proceeded to ask for a notary. You could tell by the look on her face she did not want to help. So she asked what kind of document? I said a deed of trust. She said that they're not allowed to notarize deed of trusts because of state laws. In disbelief, I mentioned it must be different because in Texas I get these notarized at Wells Fargo ALL THE TIME. If you can't notarize a legal document, what can you notarize? I called the Wells Fargo next door and they also asked what kind of document I needed notarized. I said deed of trust, and they welcomed me to come in "any time" and that they'd be more than willing to help me any tune up until closing. What an awful feeling when you walk into a bank that you bank at and are greeted by a bunch of people that act like you're a burden to them. Yuck.
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March 2017 by Fox E.
I wanted to buy a Get Wells Soon card, so I came here. They don't have any. False advertising. When I think of my experiences here, a tear Wells up in my eye. It reminds me of when I used to live up in North Dakota. In Fargo. OK, no, I can't back that up. This is my Aunt's bank (my Uncle uses Bank Of America, and assures me it's better). When I stay with my Aunt, I usually do errands for her, and that includes lots of trips to this bank. They're decently friendly and have never given me any hassle or a hard time about anything. I looked into setting my own account up at this bank when I was in college here, but some of the fees and charges are not in line with what I was looking for, so I ended up with accounts at United and HSBC instead, the latter of which I still have. I have no bad things to say about this Wells Fargo, so they score a decent 3.
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March 2016 by Angela M.
Bank is great. Tony the manager is wonderful. Has been there for many years. However I just had to call Wells Fargo toll free regarding a large purchase I am making today with my debit card and the call center lady was horrid. She was rude and unhelpful. I pointed out to her that I was her customer and not the other way around. I asked to speak to a supervisor. She said too bad and hung up on me 0 stars for her. Called back got a great guy 5 stars to him.
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January 2016 by Moe B.
Opened a account today with the help of Angel Balbuena and the manager Tony Gulati. Very nice people and very welcoming. If you need any help I suggest reporting to these guys ! I even got a coffee ! Thanks again guys.
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August 2015 by Christine R.
Branch is ok but I would enjoy more friendly customer service from some of their tellers... I believe the same teller who Daniel N is referencing in the Chantilly Crossing branch review is one that I dealt with. Although this location is in close proximity to my house I will prefer going to a different branch where my business feels more welcome.
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July 2015 by Marcelle A.
Rent is due to the landlord.... Wells Fargo hours are mon-fri but the driver thru is open until 6. Money is burning in my pocket. Teller was nice and knew the procedure, they verify all deposits before doing . After transaction was complete a thank you with a smile... Good service
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September 2012 by Kimmy H.
I really don't even wanna give a star for this branch. A store manager was so rude and not a helpful at all. It was very unpleasant experience . never wanna go back there.