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August 2024 by Faheem
I'm highly disappointed. There was an order placed to get a key for a mailbox, the estimated time of completion was 2 weeks. It is going on 1 and 1/2 months now and representatives still didn't order. When asked when the estimated time of completion will be, they simply said " I don't know".
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July 2024 by Traci Thomas
Horrible carrier knowledge and customer service..been in the same apartment for almost 2 years and for the first time, my package was sent back to sender because they don’t know the difference between an “L” and what an “I” (capital i) looks like. If it’s the same carrier that’s been delivering in the same complexes, they should know that there are no such apartments that go to an L
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July 2024 by Riad Sayegh
Worst post office on earth. They lost my over night package and many other registered mail several times within 12 month period. It can’t get worse than this. This office needs to be closed and it is a waste of tax payer money.
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July 2024 by Jasmine Wibisono
This post office does not even pick up a phone call. How.can they even provide customer service when they don't even pick up a call. Might as well cllse the location.
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June 2024 by Edwin Montiel
I dont understand how they are in business still.
What a joke.
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April 2024 by Karen Diro
Almost always a super long wait.
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February 2024 by Narsis Hiemstra
Staff told me to leave my USPS prepaid labeled package at the drop off, so I did. I did not receive a receipt and didn't realize I needed one because no one told me. They lost my package because no one scanned it in. At all the other USPS post offices, someone will scan your package and the tracking will update. This place did not do that and my tracking number never updated. I tried calling this place to discuss, and no one answers the phone, ever. I went in person to this place to discuss, and the staff was rude to me and tried to tell me I never dropped off the package, and the manager did not do anything to fix this situation. The manager basically told me I'm losing my 200 dollar package and have no proof it was there... EVEN THOUGH, I have the exact time and date I went there because of my google location tracking. She did not even open up any kind of "lost package" case with me. I would not recommend this place or have anything nice to say about the people who work here. I want the district manager to contact me about this situation because it is clearly a normal thing that happens here.
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February 2024 by Milo
Awesome. Someone is there walking around helping you and others before reaching the casher.
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January 2024 by Joshua Clougherty
Package was not delivered. My roommate says “that just happens here.”Never have I seen such incompetence
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January 2024 by Caitlin O'Grady
Be wary about making a passport appointment here. I made an appointment a month in advance and was notified two days prior to the appointment that they are cancelling all weekend appointments for the forseeable future (...yet you are still able to make these appointments online...).
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January 2024 by Phil Hergert
Extremely unhelpful.
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December 2023 by Steve Blackburn
Management at this location is completely inept. They have no concept of staffing for volume and if you ask her for any assistance she'll get mad and huff at you IF she agrees to help which I rarely see her do. The counter staff are generally kind but rarely show any sense of urgency. The Monday 2 weeks before Christmas and management scheduled the new trainee to run the entire lobby by herself. No wonder they're losing money hand over fist, 2 people have already bailed on the line, one telling their partner to look up the nearest FedEx.
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December 2023 by Judith McDaniel
Fast, friendly service. Staff explains mailing options. With appointment there is passport processing.
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December 2023 by Kurt Gustafson
Supposedly opens at 0900. 0920 opens door to lobby. A teller finally showed up at 0930. Ridiculous.
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November 2023 by Fawad Arain
This place is horrible. How has it not been shut down yet?
