Shipping Centers in Chantilly, VA

“I highly recommend Pender Air. I've moved my cat internationally a few times now, and have always had positive experiences with Pender. All staff members are consistently professional, and quick to respond to my questions or concerns about the entire process. This is a company which truly understands the needs of pets and their humans! I would also like to mention Lesley L. in particular, for her dedication in getting our cat from A to B as smoothly as possible. 5 star service.”

“Excellent service, I came here for finger prints for a fieldprint appointment. I am convinced all these negative reviews are by people who came unprepared and are taking it out on this business because I had a wonderful experience as a first time customer. I was seen 10 minutes before my scheduled appointment and the entire process took less than a few minutes. My technician was super friendly and had no trouble with the machine or taking my fingerprints. Just make sure to have your QR code, your photo ID and a valid credit card and you’re all set. I will definitely come back in the future for services and recommend this location!”

“Update following the below review:I received a call from a manager ensuring the predetermined date (after the initial one failed) was acceptable with my schedule. She also called following the installation of the stovetop (on a Saturday mind you) to confirm everything went according to plan. I also brought up that I was scheduled to have a fridge picked up, but had yet to receive a call or notice from the proposed driver. She put me on a brief hold and informed me that a driver nearby would come pick it up within 5-10 minutes. Sure enough, they came and left with the fridge within 5 minutes.The first delivery through JB Hunt went well - they called 30 minutes prior to making their delivery and were on-time; however, the second delivery went considerably less well. They never provided a courtesy call, nor care to back up their supposed excuse of a process. After speaking with their representatives, they informed me that they are unable to re-route their driver (who failed to provide me with a courtesy call and rang the doorbell and left immediately afterwards). I now have to take additional time off work to meet their scheduling demands once their "system processes" the request for another delivery attempt. So unfortunate that companies have to rely on them.”

“This store has always been efficient and helpful when it comes to handling customers. I often have to do returns, everyone at this store have always done what they can to get the lines and people moving. Thanks guys!”