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July 2024 by Joanna Blanc
Great customer service, and they saved me a ton of money. I had Allstate for many, many years, and I'm glad I changed to State Farm.
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April 2024 by Chris Otchy
Brenda makes time for me even though she has so many other things going on. She met a critical deadline and provides the best customer service. Thanks so much.
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March 2024 by Jimmy Cruz
Excellent attention
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March 2024 by Marta Paniagua
Excellent customer service attention.
Always ready to help customers
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October 2023 by Chulo One
The ladies in Mr. Perez'office are very willing to assist. They're also very polite & courteous.
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October 2023 by Bill Costigan
I just wanted to commend Brenda on her superb customer service. I called today and she not only answered all my questions with clarity and patience, she was extremely knowledgeable regarding policy options and ways to save on my premiums, as well as quite personable and cheerful. The thing that stands out the most was her expertise in 'listening.' So many service representatives have either lost, or never acquired that skill. Please pass on my thanks to her!
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September 2023 by Vincent Mosher
Rich Perez has been my agency for 13 + years... I used to be with Progressive but had a lot of issues with them, and once I joined with this office, I've never looked Back!! I always deal with Pam in particular, and she is absolutely amazing! She has gone WAY above and beyond to help me out with all my insurance needs. I never do reviews, but I wanted to go out of my way to express my gratitude and overall satisfaction with the whole Rich Perez office! I LOVE you all! ❤️ ?- Vin
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September 2023 by LLC CO
Rude agents. I don’t know if it was this one that i called but a woman name “Dana” or something hung up on me without giving me an explanation on why my car couldn’t get insured.
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September 2023 by wilson duran
Good service and excellent friendliness. I recommend this place for any insurance help. I don't know if you will regret visiting them and the best thing is that they speak Spanish.
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September 2023 by Lou
Open working with Rich Perez State farm for about 20 years now since I moved from California greatpeople great service
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September 2023 by MEDRANO
Admirable service and quality of friendliness. My husband visited them several times and they treated him very well, they explained everything to him. THANK YOU PAMELA FOR ALL YOUR HELP. If I could give you more stars without hesitation I would.
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March 2023 by Catherine Gonzalez
A very Good Agency and very appreciated with there help Thank you so much To the Agency State Farm, also to Pamela who is always there to help out with any questions or concerns.
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October 2022 by Katie Vereshchaka
For many years I've enjoyed a fruitful relationship with Rich Perez's office. Having worked with a multitude of insurance agents over the decades in a professional capacity, my State Farm Life Insurance policy is parked with Rich Perez. His devoted staff, Brenda and Pam, are deeply caring professionals. Their dedication to their clients grants me comfort in referring my clients to them for Life Insurance, or any homeowners and car insurance products they need.It's important for me to have my insurance business in a place with employee stability. I greatly value the relationships and it speaks well of the boss. Rich has maintained his agents for decades!Brenda and Pam are the bees' knees and I'm blessed to have them caring for my State Farm Universal Life policy.Thanks, ya'll!
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October 2022 by Erin Reese
Rich and Team are awesome! We love that we have a neighborhood insurance agency. Anytime we have questions or need advice with our policies all we have to do is call or email. Rich has been caring for our insurance policies for over 10 years! Thank you Rich and Team!!
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September 2022 by Melia Wilder
Richard Perez has been my State Farm agent for 17 years. During this time, Brenda Holliday has taken excellent care of my account. There’s never been an unanswered phone call or email when I’ve had questions or account updates. Coupled with her responsiveness is her expertise and customer satisfaction skills. I’ve had one interaction (I think) with Rich all these years and that’s because Brenda takes such great care of me!!! Thanks Brenda!!!’
