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September 2024 by S A
I bought my TLX from Pohanka and will buy my future Acura from them. This has alot to do with the service i receive. My car has always been serviced by Pohanka and will continue to be. From the top in CJ the service manager who is always willing to help and accommodate a client with a problem, to T who greats everyone with a smile even when he is working with 3 clients they go beyond just a good service center. Jaime who got us in our loaner is the sweetest. She helped me with my mom who has mobility issues going out of her way. It is not just a great service center in the way they work on your car but the way you feel treated! Please keep it up!
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September 2024 by sam hall
Good experience. Would definitely buy/lease from them again. Hakam was my salesperson. Very pleasant salesman.
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September 2024 by Grace Lafalce
Wonderful customer service.
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September 2024 by Shah Nadeem
I baught my Integra Asphec tech package car yesterday. I am very pleased with their dearship service especially Mr Bass who is a great very courteous person. He helped me throughout the process. He is excellent and I recommend him highly.
Shah
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September 2024 by Donald Brown Jr
The place was chill
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September 2024 by kiara baker
ain’t even had the car a year and it needs new engine Sold me a lemon
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September 2024 by M M
This was our first experience with Pohanka Acura service department. A guy named Duke checked us in. He was very efficient and friendly. Checking out was a little disorganized and a bit of a lengthy process. No one at the checkout actually communicated to us whether there were any findings during our vehicle inspection. I'm used to somebody at least saying nothing was found or XYZ needs to be addressed. Overall though a good experience! Will definitely be back.
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September 2024 by Davinder Singh
Excellent service by svc advisor Derrick gomez. I will always come back and will recommend others to come here. I am very satisfied and happy. Derrick is very honest and showed integrity while providing us with excellent customer service ?
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September 2024 by tatiana myrick
Jason and the entire staff made my car buying experience amazing! Very polite and friendly never pushy. I was able to walk away with my dream car ? would highly recommend Jason to all my family and friends!
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September 2024 by Alexandria Hagen
My husband and I worked with Daniel Boyd to lease our new Acura. He was wonderful to work with and very knowledgeable.
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September 2024 by ramzi nuri
Highly recommend Pohanka Acura service center specifically Mr. Soo Son who takes the extra mile to attend and resolve any issue you have. Mr. Soo Son is very knowledgeable and ready to assist.
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September 2024 by Brian Tyson
Tommie Earl, Acura Service team. Outstanding Service, realize it was busy on Saturday. Big thank you out to everyone in the service department for keeping my car in shape. Appreciate the nitrogen in the tires and extra work there. Always a big help ensuring the tires wear to their maximum life. Thank you team!
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September 2024 by Gregory Taylor Jr
Just wanted to start off by giving a BIG SHOUTOUT to Edwin Kumi!! Edwin left a big impression on me! He radiates such good energy, & it’s not just an act just to sell a car. real cool guy 100%! following that Frederick Asiedu for assisting my friend! This one hits a little different, I’ve been wanting an Acura since i was 13 years old, I’m 26 now so to be able to finally get my hands on one is big for me! I went in looking to get a used Acura but left in a 2025 INTEGRA.. not thinking I was able to even get approved for a brand new Acura and walk out with the keys to one is still crazy to me. This is such a special moment to me!! I really can vouch for Pohanka Acura being #1.. They really do what they can do to make sure you leave with what you want or even better. Very family oriented dealership!! Thank you Pohanka Acura! #Acura4Life
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September 2024 by Randy King
Fast, Easy, Customer Service Advisor's one day only Hawaiian Shirt, was AWESOME!!! Everyone should wear one everyday instead of the usual. It puts you at ease right away! Erin Besorak is very good at his job. Informative and I liked that he videotaped the car before it went in for service in case there was any damage on the car. Above and Beyond!
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September 2024 by thelmalu Gasparico
Davin Davis helped us get our new car, he is awesome, he was very patient and explain everything really good. 100 per cent recommended Davin.
