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April 2025 by Eric M
The only good thing about this branch is that it made me realized I had enough of PNC. With Branch locations closing, Out of order ATMs, and employees that make you find the out of order ATM more useful; my family is done.
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November 2024 by Anusubha Sharma
Went there today and Mr. Ajay Verma was very helpful, provided a great customer experience. Had a wonderful time opening a bank account.
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September 2024 by l Muhi
Ajay Verma, he is very helpful and knowledgeable.
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September 2024 by Ashaad Emamdee
The worst PNC! Go to another one
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August 2024 by Danz
Thank you Nawal ! The best service and the nicest smile.
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August 2024 by Eun Ja Sung
When I visited this branch today, I didn't expect to open my new debit and credit cards so easily. Thank you, Mr. Verma! You completely changed my view of PNC Bank.
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July 2024 by Jennifer Bielot
Will never return to this location again. Made an appointment for 4:30 PM and the agent didn't show up until 5:00 PM - explaining he was "busy" - as if we didnt' leave work early to get to this appointment or our time wasn't important either. We wanted to open a student account for our son, the same account our daughter has, and were given different information about the account. Clearly states no money required for opening the account but we were told that the account wouldn't be valid until money was deposited. Then we wanted all the money to go into his "spending" account and were told that some money HAD to go into the overdraft and savings accounts as well, despite having paperwork that clearly states "no money required" for those accounts. We needed our daughters paperwork verified - NOT NOTARIZED - and the paperwork clearly stated "any bank representative" but neither Ajay or his manager would do it stating "i don't "think" we do that here"... even though the paperwork clearly stated "any bank representative" - do not go to this location if you can avoid it. Would not recommend PNC bank either. All locations should follow the same rules and procedures. And WHY was there no notary at this bank? every other bank i have gone to has had a notary service available. AVOID THIS BANK. Even my daughter said after this situation she will probably close her account and open a new one elsewhere. My son will be closing his account as soon as he turns 18 as well.
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July 2024 by Marina V
Ajay Verma was very helpful to solve the issue. Greatly appreciate his support
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July 2024 by Jodie Jordan
I recently visited the PNC Bank branch in Chantilly and had an excellent experience. The staff was incredibly friendly and knowledgeable, especially Diyar, who patiently answered all my questions. The branch is clean, well-organized, and offers a range of services. The service was efficient, and I never felt rushed. Highly recommend this branch for anyone looking for great customer service and comprehensive banking solutions.
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May 2024 by Edwin Castaneda
One of the worst locations. I make night drop deposits and then they misplace deposit receipts. Also the service here is EXTREMELY slow.
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February 2024 by Bryant M
I stopped in the branch on 2/2/24 I stood in line the teller was doing something with another teller she did not acknowledge me standing there I sit there about seven minutes and finally the guy said will be with you in a moment and she just kept talking another two minutes went by so I just walked out and left. I won’t return to that branch either. Poor Customer Service .
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January 2024 by Alexandra Winters
Nawal was great, as well as the other lady that greeted us. We has previously had a terrible experience at another location, but this branch made up for it. Thank you!
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September 2023 by shefali patel
Lily was extremely unprofessional and condescending during my visit to this branch today. She makes it evident that she doesn’t care about the customers. Save yourself the time and hassle, go to another branch. The same task that Lily refused to do for me, a different PNC did it for me in less than five minutes and apologized for Lily giving me false information.
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September 2023 by Ali Ghaderi
i would like to thank Ms. Mostofi for a wonderful customer service. she goes above and beyond to help her customers. thank you again and wish you all the best.
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July 2023 by Fabio Rodrigo Eslava Sarmiento
It is an excellent bank, it provides a first class service and it is located in many places
