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March 2024 by Heather Shaffer
I am a bit late on this review. Was having a professional development day for several of my schools. Came in to get decor and people were helpful to find items in overstock. What I will say is that the sales associate Lady who was up front doing balloon orders and being a cashier was sweet as pie. She was pleasant and always remained calm even when she was outnumber by customers.Party City isn't my favorite but with sales associates like Lady I will be sure to come back.
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January 2024 by Nerissa L
Wanted to give Mary at the Chantilly store huge kuddos! She was so responsive and helpful when I had an order issue. Such great customer service. And thank you to the manager, Bill.
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January 2024 by Hala Alsaffar
Good employees problem solver
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June 2023 by Gigi G
Clean store and the staff is very friendly and helpful.
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June 2023 by Jack E.
Dont go here. Terrible customer service and it is horrible. Just go to target. Customer service is just horrible.
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May 2023 by Gilberth Caamaño
Lately, it is empty with less and less producs every time I go. But the staff is great, helpful and kind.
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April 2023 by Peter Brophy
Fine selection but the staff could not care less. I walked inside the store and sat in line after nobody came outside after following the curb side pickup process. Took me about 30 minutes to get in and out for an order that had been placed earlier and paid for. Very frustrating customer experience.
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April 2023 by spamuraix
Helpful staff even before closing. Selection is ok not great.
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March 2023 by Lynelle Ellison
Placed an online order to this location. Trying to get assistance to pickup an order seems to be a challenge at this location. The staff is very unhelpful and rude, as if they can't be bothered to help you. A very unpleasant experience. Very poor customer service.
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March 2023 by YuvarajuRudraraju
Party house is for decorative and birthday party items one stop shop.
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March 2023 by Sara Hernandez
The short on many things every time when I get there and look for stuff always they don't have
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December 2022 by Dilan Aslan
They all look like not want to be here. Sleepy tired and no one is willing to help you. They need coffee
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December 2022 by pankaj ladani
Very good staff. I purchase Halloween things from their. Many verity available. Fair price.Good experience
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August 2022 by Enigma
Staff here are friendly and greeted me with a smile. This, I loved about this place in modern times where establishments are too busy to greet their customers. This place has lots of balloons :) It is worth walking in here if you are free.
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July 2022 by Joshue Z.
A decent place to shop for party supplies, better prices than target at times and a bit more variety then Walmart, only issue is the organization of products at time, but it's mostly just in the back, front is always filled with seasonal products, and the display table always looks wonderful in my opinion. Staff always try's to tend to everyone in a quick and effective manner, they seem to be a bit under staffed, but still blow me away with the amount of work and costumer service they're able to pull off with just 3 people at times. This place earns a solid 4/5
