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November 2023 by Tiffany Rawson
All the coaches have amazing hype at this studio! They really are the best and encourage their members to be their very best. When you think you can't do another rep or add more weight, they know you can so don't let them down or yourself! They can really make a tough hour workout pretty fun! It's really hard to pick a fave coach because they really are that great! XoXo to all the SR OTF coaches!
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October 2023 by Vivian Lee
Jheanelle brings the energy each session and keeps me motivated each class! Love OTF ?
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October 2023 by Hannah C
It's been 3 months in and my overall fitness health has improved. I love this location very accommodating and within a month front desk remembered my name (I only go twice a week so that's quick). I keep finding myself buying additional classes every month to try to do 3 times a week and that's how much I enjoy the classes. I usually have coach Rachel or Vanessa or Nicole since ei am early riser but any coach I had before are all awesome.
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October 2023 by Sarah Kenner
This OrangeTheory studio has been my home studio since January 2021. The workout has been my saving grace for mental health and helped me become stronger after having my third baby. I am a regular early morning member and attend classes 5-6 days a week. There many things I love about this studio but the last year I felt quite a decline with certain aspects.1. Equipment. Many machines are often under repair or broken, rower straps are worn and not replaced until near breaking point. Rower machines don’t always pick up meters rowed making it frustrating particularly during benchmark/competitive rows. Safety is the main concern but I also hope this doesn’t affect Coaches wages when stations are being taken out of service.2. Communication for Challenges. There is often a lot of hype to get people to sign up for things but once the money is taken or challenge starts the hype dies down quickly. Terms are not consistent. For example Marathon Month is a month long. In the beginning everyone had to stop their treadmills to clear screens to ensure fairness. By week two it became an honor system to reset distances which many members did not adhere to because of the lack of vigilance. This becomes frustrating especially for paid challenges. The staff/coaches need to consistently state and do the same thing for challenges but this message needs to start from the top.3. Turnover. There has been an incredibly high turnover rate. Particularly for Head Coach and Studio Manager since 2021. Makes you wonder how the franchise and OTF in general treats/pays its employees. You can feel the change/absence as a member because things often fall through the cracks. For the staff who have been there a while you can see them putting in great effort but it seems like they get little support from management/franchise.4. Posting Results. It still baffles me that benchmark/signature workouts results take forever to post. When Katie was Head Coach results came within a day, sometimes the same evening. Results should post in a more timely manner and certainly before the next challenge. Catch Me If You Can was on the 12th then the 500M row on the 17th and nothing has posted yet but Hell Week started as of today (the 24th) This seems like something an SA can help prepare and have management review before posting. In a time where social media is highly relevant, the studio could do a better job with this.5. Lack of Focus on Member Retention. Not sure if this is a corporate or franchise initiative but offering Founder Members rates for new member sign ups when regular members were charged a $10 increase within the last year does leave a sour note. There seems to be a lot of focus on getting new members than on member retention. My understanding is that from a franchise level there are things that can be done separately from corporate to ensure current paying members are content and continue to see the value of the membership.6. Heavy Weight Rack. There are not enough heavy weights and there needs to be in-between weights particularly between 15-35lbs as many members can lift within this weight range (17.5lbs/22.5lbs/27.5lbs/32.5lbs if they can make these)I absolutely adore Vanessa, Rachel, Jennifer and Tabby as coaches. Tabby in my opinion has the best music for my personal taste for when I work out. These ladies work hard themselves it’s inspiring to see the results of their efforts and have them as coaches. They spend time getting to know members and genuinely develop good rapport you truly get a family vibe from these ladies.I’m partly writing this review to support the Bingo game for this month but also many points above need to be addressed. It would be great to receive follow up as I know many members share the same sentiments I do.If you’ve never tried OrangeTheory it is definitely an incredible workout and worth trying. Despite my above concerns I still enjoy the workouts and will always recommend anyone to give it a try!
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October 2023 by Lynne Johnson
OTF in South Riding is amazing! The Staff and Coaches are the best! I have to say I love all the Coaches! They have the best energy and make the workouts super fun and push you to be your best, even on the days when you’re tired??. They are all my favorites?? If you haven’t tried OTF get to it!
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October 2023 by Tanya Davenport
The atmosphere in this studio is fantastic and contagious. The coaches are friendly and welcoming which makes the hour of the workout a little more fun☺️
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September 2023 by Lynn Anthony
The team is awesome ...the accountability piece is incredible....the right music to make you want to move your body.
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August 2023 by Ritvik Nag
This place is OK.As usual, I don't enjoy that OTF promotes a very bizarre sort of mentality in its members. Most (like me) only arrive on the dot at class time and leave the studio immediately at class end time.It is no secret that I have had insane difficulty with making a single acquaintance at any OTF studio location. My review history supports this too.However, I'll rate up bc the location is convenient enough, parking is free and generous, and I get along w/ most of the coaches. Which is at least the bare minimum that one can ask for.The one thing I dislike about this or any other OTF studio is the insane high prices (for the unlimited tier I pay 180$ monthly) and also even despite paying monthly costs, it is impossible to meet anyone or make even an acquaintance to start. Life is brutal and OTF even more so.As said, to be fair I think this location is OK, and the coaches are friendly enough, most of the time. I will likely revisit but I don't hold any high hopes on forging social connections or meeting any worthwhile folks here.
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August 2023 by Talal Ramadan
Excellent gym, been going for about a year. Very friendly staff, coaches are great and fun, workout is structured and on time. The schedule is great because they offer classes all day long. What i like the most is that you don't have to be super fit to join and enjoy. it's for all ages, all shapes, it's for everyone, just make sure you dont forget your monitor, it's $10 to rent one for an hour which is very expensive.
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June 2023 by Suresh K
The workouts at OTF are great, and some of the coaches are amazing. However, the new front desk employees need to improve their friendly customer service and be aware of the workout of the day when checking in members. They seem to be consistently unaware or confused. Additionally, the new coaches could be more friendly, particularly with their body language. I have provided feedback directly to the gym.The music can be hit or miss, with some songs being energizing while others are not so great. Nevertheless, I love OTF for its focus on endurance and power. The studio is well-maintained, and parking is easy to find. I highly recommend joining OTF.Update:There has been a noticeable and positive transformation in the way members are being welcomed. The workouts have become much more fun and challenging lately which is great. I commend the owners and coaches. Thanks.
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April 2023 by Carolyn Frank
I LOVE OTF! The coaches are the greatest and the staff is very friendly. I have never been an exercise lover until now. Thank you South Riding OTF!!
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April 2023 by Melanie McIntyre
The trainers are great (at least those that stick around)!! I always get a good workout. I appreciate the structure and being told what to do!!! However, the attrition rate is way too high (trainers and front desk) and the music selection needs a serious overhaul. There are always comments about the music on the OTF Facebook page...listen to the people who are paying the money.
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April 2023 by Russ Bracebridge
The staff are all amazing and super helpful. This is a great place to take group fitness classes. I have enjoyed every OTF class I have been too and have seen my fitness level greatly improve. Reach out and ask for a free class, give it a try!
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January 2023 by Jessica Cutler
**South Riding, VAAn amazing community of encouraging coaches and people. Coaches have a fantastic energy to push you and motivate you during every workout. Great for every athletic level. I am addicted to how I feel after every workout.
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January 2023 by Alexis Schaeffer
Orange Theory has quickly become one of my favorite places. The staff is so nice and welcoming. The workouts are the first workout I have stuck for more than one year.
