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August 2024 by Shana D
They are a rip off. I hope the BBB shuts you down. Sold me a car that had transmission problems 3 days after. You will be investigated I drove from NC to get this car and it is complete crap. Your dealership needs to be shutdown and I will ensure you are not in business under another name.
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August 2024 by Max
Just bought my second car from this dealership. These guys are the best. They sell quality used cars at great prices and stand behind what they sell. Check them out and buy with confidence!
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August 2024 by slb vienna
I just bought my second van from "9 stars auto group". Very nice and clean place. They sell nice used vehicles and I like the fact that they do NOT over sell and they are not pushy. I just wish they had financing also so I could get my wife one of their high end convertable cars.
Over all Very friendly, helpfull and professional. I like the fact that they do not play around and are upfront about everything unlike other used car dealers. Kamron and PJ (the owner) are such a delight to deal with.
The young lady was extreamly helpful every time I called regarding my tags and other things.
They even fixed an issue with my brakes one week after I have purchased one of vehicles and they didn't even charge me a penny! Often buying a used car things being wrong is expected and that goes by not saying because vehicles are used but these guys go above and beyond and I am great full. Thank you guys.
Highly recommended!!
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August 2024 by SS DYNA
O bought 3 cars so far with their team. They are very friendly and professional. I strongly recommend them.
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August 2024 by Alan Vaghedi
I recently bought an Audi S5 from Nine Stars Auto Group, and the experience was nothing but the best. First impressions: the quality and variety of vehicles along with their prices showed right from entering their showroom. It's been long since I had come across such a gem of a place. I couldn't believe my eyes with the deal I was getting on my 2020 S5. My saleswoman, Ghazal, is a real standout. Friendly, accommodating, making sure that I was comfortable during the whole process—these are just some adjectives that best fit her. I liked that she was very non-aggressive compared to others in car sales, and it seemed like she really did have an interest in me being informed. Her patience is commendable; I'm quite sure I asked her maybe at least a thousand questions, which she could confidently answer. So far, my Audi S5 has been doing great since I took it home, with no issues. I want to thank Nine Stars so much for the good service, as well as the patience and professionalism they provided to me; everyone was so kind. I highly recommend visiting them to anyone who is in the market looking to buy a used car and speaking with Ghazal.
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July 2024 by Magnificent Music
This dealership has exceeded my expectations on how easy it is to buy quality vehicles from caring professionals. I would recommend this place to anyone first or experienced car buyers. Not just for quality vehicles but also quality customer service. I was greeted with respect and the outstanding professionalism followed. I would like to give a special thanks a million to Ghazel and PJ. Throughout my whole process Ghazel went above and beyond to satisfy excellent customer service. I will definitely recommend and continue to purchase future vehicles from this dealership!
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June 2024 by Enerel Amgalan
Best dealer ever. Everything went smooth!
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May 2024 by Craig Hight
I drove 2 hours from PA and purchased a 2011 Audi A4 here with 75K miles on it. The car ended up with some oil consumption problems. Long story short, PJ (the owner) contacted me and wants to make it right. Much respect to PJ for doing the right thing as a businessman, and wanting to earn an life-long customer.
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April 2024 by Kevin Anderson
I was very disappointed with my recent experience at Nine Stars Auto in Chantily, VA. I found a vehicle online on a Saturday afternoon, and spoke with a saleswoman about it. Told her I’d be up when they opened at 9:00 a.m. Sunday for a test drive. It was a 2 1/2 hour trip. I arrived at 9:06 a.m. and an older gentleman, who I presume to be the dealership owner, was working. He would not allow me to test drive the vehicle I had inquired about on the road - only in the parking lot. He said he did not have a dealer tag. After asking several times, he agreed to let me drive it on the street the dealership was located on (a 40 mph zone) for “5-10 minutes” and turns out he had a dealer tag all along. He was apathetic and rude during my entire visit. Asked me several times if I “could pay” for the vehicle, I guess he thought I looked poor. When I finally told him I had cash, he lit up like a Christmas tree, but had already lost my business. Don’t waste your time here, especially if you are traveling.
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April 2024 by Anthony Munz
I purchased a 2019 Audi s4 from them a couple weeks ago as an out of state buyer. They have great service as we agreed on the price over the phone and I went over the weekend to pick it up. Once I arrived I was greeted with the car all ready to go with temp tags and just had to spend 10-15 minutes signing the paperwork. The process was extremely smooth and easy and quick as I was only at the dealership for 15 minutes. They gave me a great deal and even helped me with a little hiccup I had with the vehicle. These guys care about their customers and go above and beyond what they are required to do. I would definitely buy a vehicle from them again! Thanks!
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March 2024 by bachus ffa
March 2, 2024. Had discussed final price to pay with cashier's check from bank. It was a 2 hour drive one way and did not wish to waste a day if I was not happy with the price. We agreed on price and I called day before saying I had the check in hand. He said they would hold the vehicle for me. I promised to be there before noon the next day. Short test drive, everything as promised. Was out the door with temporary tags in less than 30 minutes. Extremely happy with their professionalism and help. Would recommend to everyone. Chris 2006 red Mercedes SLK 350 hard top convertible.
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March 2024 by Greg Tarone
I bought a 2012 Land Rover Range Rover HSE from Kamran on June 12, 2023, and after buying numerous used vehicles over decades, I found this dealership was among the most honest and delivered what they said they would. They were on time and courteous in all respects. Took care of all the paperwork, too.
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March 2024 by Matthew Duncan
I bought an 2006 VW GTI. It is an excellent running and looking machine. I am super happy with my purchase!
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February 2024 by Erin Dautrich
We drove here from south east Pennsylvania and have absolutely no regrets. Kamran and his team are very helpful and the mechanic is very knowledgable. We got a great car for a great price. Thanks again!!
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February 2024 by William Aviles Jr
We appreciated how well they handled the complete transaction and highly recommend working with them We will definitely consider doing business with them again—They are for sure 9 Stars Plus Thank you