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February 2024 by Michael Carscadden
I had a TV mount sitting for an embarrassingly long time waiting to have my new OLED TV hung on the wall. I finally resolved that I wouldn't be trying to hang this beast myself and reached out to Mr. TV Mount. I was initially a little put off by needing to place a $50 deposit for the appointment, but man did I bet right. I was quickly contacted by Sam from Mr. TV Mount to set up an appointment, and he kept me in the loop the whole time, even offering to move it up if we were available as they'd had a cancellation. Today was our install and Choi (sorry if misspelled) came with an assistant and did amazing work. It didn't take long to be very sure of my decision. Choi had all of the right tools and definitely the know-how. He quickly reviewed the install and confirmed particulars with me and got to work. It was all done in less than an hour and every speck of mess was cleaned and my TV was looking pretty great up off the stand and mounted to the wall. Adding in the routing of the cables behind the wall was a GREAT addition. All in great support and coordination and fantastic work from Choi and his assistant. Will use again for the next time!
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November 2023 by Dustin Fox
Very happy with my experience with Mr. TV Mount. They came over within a couple days of me calling them to mount my sound bar. Working perfect. Highly recommend.
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October 2023 by Gian-Paul Vidal
The technicians came on time and set up my MM815 MantelMount within about 2.5 hours. I have a 77 inch TV and a Nakamichi 7.2 soundbar which they installed. They even moved an outlet in the drywall which they do free of charge. Everything went smoothly, and the end result is fantastic. We are very happy. Price was very reasonable, about 550. A competitor was charging almost 2000 dollars because of the outlet.
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October 2023 by GP Vidal
The technicians came on time and set up my MM815 MantelMount within about 2.5 hours. I have a 77 inch TV and a Nakamichi 7.2 soundbar which they installed. They even moved an outlet in the drywall which they do free of charge. Everything went smoothly, and the end result is fantastic. We are very happy. Price was very reasonable, about 550. A competitor was charging almost 2000 dollars because of the outlet.
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June 2023 by K B
Amazing service from Mr. TV Mount. They take their time and make sure everything is done to your liking. TV looks great!
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June 2023 by Emory Barnes
Use at your own risk!! Not properly installed and does not stand by installation guarantee!**Update** 2nd company to come by and state that the top of mount was not secured properly into studs!!
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May 2023 by Jim Tobin
Fantastic installation by the crew of Mr. TV Mount on a wall where the builder had installed an electric fireplace. Recess behind the TV for the Fios tuner and a soundbar below the fireplace. We are very pleased.
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January 2023 by erik grier
They worked me into a packed schedule and mounted a 75" TV prior to family getting in town for the holidays. It was a great experience all around and I will be using them for additional TV mounting needs. Super nice staff as well, very friendly and courteous.
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September 2022 by Marcella R.
The worst customer service I have ever had! I contacted Mr. TV mount to move a TV from one room to another. They came with two technicians one was doing the installation, the other the repair from the Previous wall mount. I told the installer to hang it in the center of the area rug specifically. I was in between the two floors for the two technicians and when I checked the TV I verified that it was working. When I sat down to watch I realized it was off by about a foot. I called Sam (owner) to explain the problem. Sam said I told the technician to hang it where it is. I am vision impaired and wanted it hung in a specific place. I tried to explain to him that I would not have instructed his technician to hang it where it is, he again said I was lying and I was being difficult and would not come back to fix it. Then I actually had my builder representative here and was explaining the difficulty I was having and he looked and saw that the TV had been hung to The right of the air mount. I called Sam again to make things right. Sam yelled at me and again hung up on me. I have now paid them $350 (99.00 More than quoted) to hang TV, I cannot watch! I have been yelled at! I have been called a liar! What kind of customer service is this?
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July 2022 by Abie Kanu
I needed my tv mounted immediately because I had just moved into my new apartment and I was looking to mount my tv that same night. Mr. Tv Mount got back to me in a immediate response. Even though it was late at night and he asked me if someone else could help him lift the tv and he could come and do the job. He installed it very quickly and with accuracy. He was very knowledgeable about where the placement of the TV could go and how to make it center of the wall. We were very happy with the final product and thank Sam so much for being immediate. This is a great service.
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July 2022 by Chris Donovan
Mr. TV Mount is now my go-to destination for any TV and AV installation. I've used them twice now and they are lightning fast, courteous and professional. I highly recommend.
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May 2022 by Diego Espinosa
I have been a customer since 2015. Mr. Mount has very experience technicians with a vast of knowledge on how to mount the TV in a perfect manner to get the best visibility experience in your home and flawless cabling management setting. I wanted to thank personally to Mr Choi and David Park for their wonderful job on my recent house move. They were always promptly and professional with with my requests with the entire removal, transport, and delivery of these TVs. I am sure my family and me will continue using Mr. Mount for our future addition in our home. Thank you for your amazing service!
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May 2022 by Kachan A
Well I haven't user their technical service but I paid $50 for scheduling an appointment. Even for a doctor appointment if you call a day before, they will cancel without fine. I let them know 2 days before because I found my old installers. I missed the part where it was saying non-refundable, my bad ofcorse. So this review is just a reminder for this terms and conditions for people like me. I have to say that they gave me 6 months time to use the previlage, so I give them a one star rating for now.
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April 2022 by Matthew D.
We needed a Samsung frame TV hung above our fireplace. Within 1 hour they got back to us and sent someone out within 2 hours. The job was done in 3 hours. Great timely and transparent service and pricing. The owner even called us back to say we had been overcharged and returned some of our funds. You don't see this type of honestly in business very often. Highly recommend.
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March 2022 by Katie Perry
Mr. TV Mount installed 2 mounts in my house, one a couple of years ago and one today. In both cases, they took care to make sure the positioning of the mount was perfect. They were responsive during scheduling the appointments and arrived on time. Will definitely call them again whenever I need a tv mounted!
