“Everyone in the office was very helpful and professional. They expedited my appointment so I could have my CPAP before I left on vacation. Abby was so pleasant and thorough in explaining how to use my new machine. I'm actually looking forward to hooking myself up and getting some rest.”
“I have ordered several items of Durable Medical Equipment DME from Byrd assistive. The staff is very knowledgeable with all my questions and about the equipment. I have also used Byrd assistive to modify existing equipment custom to my needs, a service which is unheard of from most typical DME providers.Billing was explained upfront with no hidden surprises.Great customer service in a nice clean location. I would highly recommend Byrd Assistive Technologies for your next DME purchase.”
“Before today, I was very disappointed in lincare. Constant miscommunication, not reliable with supplies, and unhelpful direction. But, after today’s appointment with Gale, it has made my opinion of the place turn 180 degrees. He was fabulous, was very articulate, had amazing attention to detail, and I came out for the first time feeling informed and motivated to use my device. Making it a priority to have more people like Gale, I believe, can not only have more people have a positive view of the company, but have more costumers consistently use their machines and maintain costumer retainment.”