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March 2024 by Chloe P.
Needed a safety inspection, so decided to give this place a try as it's in walking distance from my home. I was pleasantly surprised that they were able to fit me in today before close. I got a bulb change, safety inspection, and oil change for $168 which seems reasonable to me. All of the staff that I talked to in person and on the phone were great and professional. I appreciated being kept in the loop and the updates over text. The ability to look over things with photos and details was new and very impressive to me. Would definitely use Main Street Tire and Auto Center for future services/maintenance.
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October 2023 by Julia Jung
I just got my new car from this shop! So many good things to say about this establishment. They have great cars to look at, and I had a great experience overall. The owner also has an auto and tire shop, and what a relief. As a consumer, I asked many questions and got answers without hesitation.
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October 2023 by Amber Everly
Main Street Tire is awesome! I had the best experience today. I was driving in that direction and knew I needed an emissions test. I didn’t have an appt but I called and Eric said they weren’t busy but are “first come first serve.” I got there pretty quickly and they worked me right in. The test took 20-30min, the results were electronically sent to the dmv and then I was on my way. I’ll definitely return to them for any car maintenance I may need.Service: Vehicle Inspection
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October 2023 by Jennifer Ashley
Main Street Tire and Auto is the BEST place to have your horse trailer inspected. I had mine inspected October 13. It was quick and easy. Very thorough.Service: Vehicle Inspection
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October 2023 by Taylor Eagy
My experience with Main Street Tire and Auto was excellent. My vehicle felt like it was going to fall apart and Eric really helped me to make the best purchase decisions based on how long I wanted to keep driving it. Service was fast and their communication was clear and responsive. Highly recommend this shop for your next auto repair.
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October 2023 by Balamurugan Tamilmani
Good to see 4.7 rating in Google reviews. I gave them a call to get the VA State safety Inspection done for my car, the automated recorded voice states there's no waiting area and one need to drop the car off to get any service done. It's so disappointing that they do not have a waiting area for people to wait so that simple services can be get done without one needing drop the car off.Update:I got a phone call from the establishment, the person Tony who spoke to me explained while doing the State safety Inspection they also do additional checks to make sure the Car is in good condition without extra charge. And that's the reason why State Safety Inspection is not a quick service, as he explained. If required one can request not to perform any additional checks, which is beyond what's necessary to get Safety inspection passed, to reduce the overall Safety inspection time. They also compensate ride back home Cab charges to certain amount to encourage the Customer to drop the car off.Originally the rating was 1 star, the rating is updated to 5 star after the call from the establishment.
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September 2023 by Tony Morris
This place is awesome! The staff has always provided excellent customer service, but with my latest vehicle issue they were on point and very timely. The power steering on my Dodge Durango went bad all of a sudden on a Thursday night while making a U-turn. So bad that I could not steer left or right and barely made it back home. I had it towed to Main Street the Friday afternoon. As soon as the Durango arrived in the lot, they were already inspecting it. They found that the electric power steering pump had stopped functioning properly and needed to be replaced. My service tech was Nick. Nick told me that Chrysler had the power steering pump in one of their factories, but due to the worker's strike it might take 5 days to 2 weeks just for someone to fulfill the order and send it to the shop.Nick called me back that following Monday to tell my that my Durango was ready for pickup. WHAT??!! He told me that he had found the part in Maryland and drove up there Friday night after his shift ended at the South Riding shop to pick it up. That Monday morning, the crew was able to replace the part, align it with the electric system and test drive it. I was able to pick it up by 5 pm that day. I mean....come on! This shop is incredible! In fact, they apologized to me for not washing it like they normally due because a rain storm was coming through. I've been coming here for about 12 years and not once have I doubted their work or their word. It's unbelievable, but they just keep getting better. I can tell that the owner Tony, does his due diligence when hiring staff and technicians. I continue to be in awe of this place and I can honestly say that they ease my mind whenever an issue arises with any of my vehicles. I recommend this shop over and over again. Thanks Main Street! You guys rock!!!!
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September 2023 by Julie E.
They did a wonderful job on my car. It looks and runs so much better. I like how they text you a list of recommended repairs and how urgent or not urgent they are. I can look it over and make a decision at my own speed on what to get done and I don't feel pressured. Also I like that I can drop off the vehicle before hours. The payment link too is sent by text message which is really convenient. Very smooth process from drop-off to pick-up.
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August 2023 by sai ram praneeth
100% transparency with the repair services and costs. No coercion on their end regarding non critical services and they give a detailed breakdown through a web portal of each issue. Recommend getting an appointment but their service time is very fast.Services: Carburetor cleaning
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August 2023 by Gary Flinchbaugh
Thank you for repairing my tire on the same day I found it flat. My dealer couldn’t get that done. I really appreciate your timeliness. I also like the pictures you include in your report. Frankly, I wouldn’t have had the other repairs done if you didn’t send me pictures of the things you found. I’m considering switching my routine maintenance to you. Thank you.Services: Air & cabin filter replacement
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August 2023 by Loree T.
TERRIBLE customer service! Very unprofessional! Manager is beyond rude! Please find another place to take your car!
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August 2023 by Donald Ziegler
Main Street Tire & Auto were prompt in getting my car in and serviced within an hour. Very much appreciated. Service fees did not break my bank. I recommend Main Street Tire & Auto for your auto maintenance and repair needs.
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July 2023 by Theodore E. Penton
Friday at noon. I need this today.Yes sir!Have it here by 230, the tire is on its way. We’ll have you out by 430.Arrived at 215.330Me: Still no tire huh?Them: It’s on the way we’re pulling your van in now to prep everything.They didThen proceeded to park a Jeep behind it and started a brake job on said Jeep.4pm them: hey sir the tire is not going to be here in time. You can leave it and we will have it ready for you MONDAY by noon.Still had to wait another 20 minutes for the tech to move his Jeep so they could get my van out.Do not recommend
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July 2023 by Michelle Kirkpatrick
Our family uses Main Street Tire and Auto for the maintenance of our cars. They are friendly, efficient and they do a great job keeping us informed about the status of our vehicles while they are working on them. Their prices are fair and they make checkout so easy. I would recommend them to anyone!Services: Air & cabin filter replacement
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July 2023 by Tyke White
I really appreciate Main Street. Tony and the team are very patient and helpful when making decisions on repairs and tires. Their communication with the customer is also very good with regular updates throughout the entire process.Services: Tires
