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8:30AM - 7:30PM
13344 Franklin Farm Rd A, Herndon
Mailbox Centers
“Anusha and swapna are the most dedicated young women and you are so lucky to have such helpful employees at store 7640. Everyone at this store are always so helpful, especially to us seniors. So patient and kind.”
“I went to two other big box stores for international passport photos without any success. Went to Postal Plus 3 minutes before closing time and the owner was gracious enough to take my photos. He was very knowledgeable and cares about his customers!”
8:30AM - 7:30PM
43330 Junction Plaza Suite 164, Ashburn
Mailbox Centers
“Very courteos and helpful store members. They always provide prompt service and willing to go above and beyond to help. This store is always my 'Go-To' place and I truly appreciate the quality of the service they provide to all the customers.”
“Very nice staff and quick. Almost never have to wait in line is a plus. They made passport photos quickly and they've always shipped packages for me quickly. Returns with labels is a fast turn around and the receipt is printed as proof of shipment quickly. They are a keeper.”
“This review is for Rodney Middleton!!!! I had to return my internet box on short notice, or COX was going to charge me $294 I had just sprang my ankle I couldn’t drive to the UPS I have no family to help me in (VA ) I called the UPS store explained my situation Rodney Middleton, he said he will pick up my box within hour He drove to my home picked up my box less then an hour. I have never experienced customer service as caring and genuine as Rodney . I can’t thank you enough, you definitely saved the day! May God bless you for your outstanding customer service.
Thank you ? ”
“A shout-out to manager Marlon, a hands-on leader whose proactive approach is commendable.
He's not just a manager but a part of the crew, eagerly jumping in to handle boxes and readily engaging with customers and staff.
Marlon's love for his job shines through his constant smile and the energy he brings, making the store feel like his playground.
Whether he’s packing boxes, chatting with customers, or enjoying the workday hustle, his passion is palpable.
I frequent this UPS store for Amazon returns and shipping our own packages, and it’s always a delight to interact with the team.
Alex deserves a special mention for impeccably directing the flow of operations, ensuring seamless coordination between customers and UPS drivers.
During COVID-19, as online shopping became our norm, this UPS store has been the backbone of Great Falls. Their diligent work, often under the pressure of processing multiple returns and coordinating with heavy UPS trucks, has not gone unnoticed.
We, as a community, owe them our support for their tireless efforts.
Every team member, from Evy, the young lady with the striking purple hair highlight to the young assistant Jaalen, with his always smiling face, provides exemplary service. I can’t tell you how many times I have forgotten box and they have provided assistance or printing labels directly to their printer with speed and efficiency all that requires effort, knowledge and ability to do a great work and all of them provided that and more.
They offer a range of supplies, like tape at reasonable prices, and boxes for those last-minute Amazon drop-offs.
This team's diversity in personalities and strengths creates a perfect blend, making this UPS store the go-to for all our mailing needs. I wouldn't dream of going elsewhere and I extend my heartfelt thanks to Marlon for his exceptional leadership.
His skill in managing both his staff and customers ensures the store meets our neighborhood’s high standards.
A gentle reminder to the community: although the team is accommodating, we should respect their closing hours. Let’s not make last-minute visits - they deserve to join their families on time.
Thank you, UPS Store team, for your remarkable service. We cherish Marlon, Alex, Evy, Jaalen and the entire UPS drivers team.
Looking forward to many more years with you as part of our Great Falls Village family.
I recently distributed chocolates as a token of appreciation, and I encourage all Great Falls residents to consider dropping off a thank you gift for this amazing team. They go above and beyond, often working after hours to process our items, ensuring we receive our refund statuses promptly. So, if you have sweets or any kind of treat to share, please do. They are a treasure to our community, deserving of our utmost respect and recognition for their hard work.”
“My experience with UPS at South Lakes Shopping Center has always been positive!! The staff is consistently positive,friendly and accommodating. Special shoutout Semaj!!”
“Great experience with Dan. Don’t really come to ups much so i was lost but he was so helpful. I needed my package to get there the next day and he was able to do that for me and help me pay less which is always great! Thank you Dan!”
“AJ new owner and Jasmine associate were courtesy and pleasant. Contacted this location to see if USPS package can be dropped off since post office was closed. The caller responded absolutely and the minute I walked in was greeted and asked if I were the person who called. I was helped immediately along with securing the right packaging with ease and later learned he was the new owner! Service impeccable! This is my friendly neighborhood UPS Store. A+!”
8:30AM - 7:30PM
42395 Ryan Rd #112, Ashburn
Mailbox Centers
“Staff were extremely professional, efficient, and speedy! I brought a couple of documents to be signed by the Notary Public (as a walk-in without an appointment), and the store manager was quite helpful in getting us in and out quickly. The procedure could not have been simpler or the staff more attentive. Excellent client service, much appreciated!”
“I sell on eBay and this is the best delivery office (UPS USPS, FedEx) I have worked with. Rian and Matthew are always helpful and friendly. I also used printing at this office and it was easy and the price was right. Unfortunately, this office is far from my warehouse, so I cannot use it all the time. I sent a heavy parcel here today, Matthew and Rian were great at helping me. Thanks for your work guys, definitely 5 star s!”
8:30AM - 7:30PM
45591 Dulles Eastern Plaza Suite 132, Sterling
Mailbox Centers
“Mike was great. Despite handling everything on his own & juggling multiple tasks, he remained patient & delivered top notch customer service. He also seemed very knowledgeable, which made the whole experience smooth!”
8:30AM - 7:30PM
9532 Liberia Ave, Manassas
Mailbox Centers
“My favorite UPS Store location—easy and convenient for my Amazon returns. Staff is always friendly and service is fast. It can get busy at times with a line backup but the employees are always working to serve everyone as quickly and efficiently as possible. Mr. Jang does a great job. Carson is my favorite employee—very professional, kind and patient.”
“JD was incredibly helpful and patient. We were shipping items and had extremely fragile items to take on the plane. He reworked boxes for us to ensure family heirlooms were kept safe. Never gad a UPS experience as stellar as JD”
“I’d give 10 stars if I could. I was returning some Amazon purchases and I messed up everything there was to mess up, and the guy at this store took care of everything for me including swapping packaging bags to save me money. Then I got home and realized I messed up return labels as well! Went back and the pulled out my packages and fixed that for me in as well. All was done quickly, friendly and professionally. This is beyond great service - this is being treated like family. Thank you!”
“I go out of my way to utilize services here. Staff is always kind and helpful. The manager Alex is great. I’ve witnessed rude customers and he is always kind. As a small business owner myself, I truly appreciate him and this specific location.”
“I went to this store because they've done a good job with earlier print requests when my printer wasn't up to them. This time, I had a large job in 3 pdfs on my phone, and Nicky was trying to help me when the e-mails with the pdfs kept repeating 'couldn't send'. She did NOT stop trying to find a solution - was also very helpful about choices of format - and when eventually it just seemed like nothing was going to fix this and it appeared that my WiFi connection was a problem, she suggested leaving the store and trying from farther away. I did that, it worked, and when I came back into the store she was doing a big 'yaaay', which all made me feel like she was really invested in solving my problem (thank you, Nicky).”
“Ron, Cat and the UPS team are amazing, they have helped me with all my printing/scanning needs over the last few years. No matter how big or small my job was, they were patient and tried their best to meet my deadlines. I appreciate all your help over the few years!”
“Dear ups,
The staffs are very nice, efficient , excellent service and helpful with things that we have no clue about. Ups is the best company I have ever dealt with because I never faced any issues and was able to have clear view on how things work and how prices counted.
Thank you for your understanding and cooperation.
Nizar aljamal
Economist”
8:30AM - 2PM 3 - 5PM
9108 Church St, Manassas
Mailbox Centers
“My favorite post office. Nice employees, good service. Note that windows are closed on Saturday (all day) & between 2-3p on weekdays (for employees’ lunch). Does not have self-service machines, so avoid those times. Otherwise, my favorite!”
9AM - 7:30PM
4094 Majestic Ln, Fairfax
Mailbox Centers
“I found a great UPS store in Fairfax with excellent customer service! It's always worth the extra trip when the staff is friendly and helpful. Their service is really stand out for me to choose them over closer locations.
I really earned my loyalty. It’s great to hear about local businesses that consistently provide such good service.”
“My go to UPS location as it's close and never had any issues in getting my packages shipped/returned. Service for me has always been quick, easy, and friendly! They'll provide options in shipping or offering additional wrapping.”
“Today I came into the store to return some items to Amazon but they sent me labels to print out which I did, but only to be informed by Ari that I would have to put the labels on myself in seperate boxes. He sensed that I was frustrated with the process (because it was my first time) and not his fault at all, but proceeded to help me by changing the return process on Amazon for every single item to be able to do the return in the store with no hassle. He was VERY patient and compassionate and lifted a huge load off of my shoulders. I am extremely satisfied with his service and performance and pray that he will continue to be a blessing to others as he was to me. He needs a raise for his outstanding service. Thank you Ari!?”
8:30AM - 7:30PM
11199 Lee Hwy, Fairfax
Mailbox Centers
“The lady that runs the store is absolutely wonderful always helpful and friendly when I go there. I ship a lot of packages through them and everything always arrives on time.”
9 AM - 9 PM
12210 Fairfax Towne Center, Fairfax
Mailbox Centers
“I have always had good service at this location, surprised to see all the negative reviews. Also get things notarized there occasionally. I am happy to pay small premium to get in & out fast.”
8:30AM - 7:30PM
25050 Riding Plz #130, South Riding
Mailbox Centers
“This place has been helpful every time I have been there. Always a fast service and never a long line. Eric was helpful today in helping me print out some paperwork. Thank you Eric!”
“We used this establishment a few times now, since moving our company in the Virginia area. We were amazed of the knowledge and how customer friendly our staff reported”
8:30AM - 7PM
10332 Main St, Fairfax
Mailbox Centers
“I cannot say enough positive things about my experience with Sukriye at USPS. From the moment I stepped into the post office, her warmth and professionalism were evident. Sukriye went above and beyond to ensure that my postal needs were not only met but exceeded.
Her attention to detail and dedication to providing outstanding customer service truly stood out. Sukriye took the time to listen to my concerns and offer solutions tailored to my specific needs. Her knowledge of postal services was impressive, and she effortlessly guided me through the process, making it seamless and stress-free.
What impressed me the most was Sukriye's genuine kindness and patience. Despite a busy day at the post office, she never made me feel rushed and took the time to address all my questions thoroughly. Her friendly demeanor and positive attitude made my visit a delightful experience.
Thanks to Sukriye's exceptional assistance, I left the post office feeling confident and satisfied with the service I received. She is a true asset to USPS, and I cannot recommend her highly enough. If you're looking for outstanding customer service, look no further than Sukriye. She sets the bar high and delivers excellence with every interaction.”
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“Top notch service from Charles. I was super exhausted and needed some expert advice and support to get two packages mailed. Charles provided me with multiple options and superior service. Thanks a million.”