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“We recently refinanced our HELOC with United Bank. Ms. Meenu Nandra (Assistant Branch Manager) at Chantilly branch herself helped us out with the processing and closing of the loan. We had a very pleasant experience working with her. She is very customer oriented, made sure that we were kept informed at every step of the process and got our HELOC processed from begin to end in just a matter of couple of weeks with full property appraisal done during the same time. On the day of closing and even afterwards she followed up multiple times to answer any questions or concerns with loan or the process and ensured that we received the best of the best service provided by the bank. We were very glad to have her on our side. Customer Service is very important to us. From her actions, Ms. Nandra earned us as a lifetime customer of United Bank.”
“Very friendly, helpful staff. Indu, the woman working my transaction, was very sweet. And another teller working besider her fandangled my transaction to end up costing me half as much as it would have had we processed it my (incorrect) way. Thank you!”
“I am banking here for many years, I have always got prompt and courteous service. Today I visited first time post-pandemic, it was after such a long time. As I stood second in line, a lady approached me and asked what I need. She then called the staff attending the drive-in window to take care of me. She was equally prompt and courteous.”
“I thought that I was happy with my primary bank. However, however, after meeting with the representative from Northwest federal credit Union, it's given me Cos 2 reconsider and find a new primary bank. I guess you could say my experience was great. The representative did I met with. She did an outstanding job of explaining everything. She was patient with me. I'm excited looking forward to working with Northwest federal credit Union.”
“I love this Branch and people who works here. Never had any issues and they are always professional and friendly. Always had issues with Ashburn Brandt but chantilly branch never.”
“MY BEST BANKNG EXPERIENCE IN USA!!The whole credit goes to Rano Bhurjee, she has provided me Four Seasons Hotel like Hospitality at a bank.Not only she went an extra mile for me, also additional options which weren’t available at her branch she went out of her way check other branches, spoke to other branch manager and made sure that everything is ready for me. The best part is I am not even a TD Bank customer!!!I deal with almost all majority banks and never received close to it.Rano a big asset to TD Bank, take care of her. Because of her I am a TD Bank customer now.”
“When I visited this branch today, I didn't expect to open my new debit and credit cards so easily. Thank you, Mr. Verma! You completely changed my view of PNC Bank.”
“Incredible, intelligent resource in Jose C. He made both the transition to a new city and from an old bank absolutely seamless, and his proactive thinking helped me seize limited-time CD promotion. Would highly recommend working with Jose, if you're in the Centreville, Chantilly, Herndon or Oakton areas!”
“*This review is for Jose Fuentes*. Jose helped my wife and I officiate a car loan in a friendly, quick, professional and informative manner. He worked with us and answered our questions professionally and advised us on our best options when applying for credit, especially in a way to not negatively impact our scores. He worked with us to a solution when things didn’t go as planned. We also got a great rate through this branch. If you’re looking to finance something I recommend this bank and asking for Jose!”
“I purchased my very first car ever from here and it was a wonderful experience. So after many years, I called and I had the pleasure of speaking with (Ms.) Joyce in Mid-May of 2022 and during the COVID-19 Global Pandemic. I told Joyce that I am and have been experiencing some financial challenges, but I badly need a new or gently used Used Vehicle. Joyce was very encouraging as she described the Whole Picture so to speak type of Loan Processes that DOJ uses to determine Loan Approvals. Thier process is comprehensive/360 and goes way beyond, for example, a Fico score. I'm not going to apply for a car loan. And thanks to Joyce, I'm no longer scared to at least try to apply to get a new or used vehicle asap. ⚖️???♻️?️➕️????????⚖️♀️♂️⚧️?️???????”
“Came in at the end of the day to change some accounts and Mirna was amazing, she stayed late just to help and even saved us money! I highly recommend this branch and Mirna!”
“Better service than we have had in 20 years at our local credit union and we get real customer service with better rates. Nice to have a brick n mortar near us roo!”
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“I recently visited Bank Of America Financial center in Chantilly, VA, From the moment I walked in Arzoo Greeted me with a warm smile & A genuine eagerness to help me . had the pleasure of being assisted by Arzoo. I was on a business trip to Virginia and needed to complete several banking transactions. Arzoo's professionalism and patience were exceptional. She patently Guided me through each step answering all of my questions with clarity and precision , ensuring that each transaction was completed accurately and efficiently. Her dedication to providing excellent service truly stood out. I highly recommend Arzoo to anyone seeking a knowledgeable and customer focused banker. Thank you so much Arzoo . God bless .”