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March 2024 by rebecca
Words cannot express how angry I am at this place’s ridiculous service. My aunt came to this urgent care because she had severe pain in her abdomen. They told her that she had a stomach ache due to her “eating too fast at her older age.” She is 45 years old. They didn’t prescribe her any medications and sent her home with the advice of “chewing more slowly while eating.” My aunt continued with the pain until it became unbearable and went to the emergency room this morning. It turns out that her appendix had burst and if she had come to the ER any later, she would’ve died. Urgent care, you had one job to ensure the safety of someone’s life, yet you didn’t even bother to run a simple blood test. If my aunt had died, someone in this world would’ve lost a sister, a daughter, a mother, and a wife. You do not deserve to have a license in this field if this is how you treat your patients. Do better urgent care.
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March 2024 by beverly sloan
Front desk ladies were phenomenal!The doctor listened carefully to my symptoms, which is rare. I had a good experience with the staff overall.
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March 2024 by Saba Salman
The one star is for the provider.The front desk staff was amazing they get 5 stars.It's not a good place to take children.
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February 2024 by Michelle Mege
This is the worst urgent care center you could possibly go to. Go anywhere else but here!! Not only do they refuse to treat symptoms you have, they make you come back just to pay their fees again which leaves tou more sick than before. This is not health care, it’s sadist.
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February 2024 by Nav S
Took the appointment.. was not well and they made us WAIT 1 hour ! Overall took about 1.5 hours to leave !
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February 2024 by Danielle Humpton
Wouldn’t recommend this place for children. They were rough and cold with my sick and scared 5 year old daughter. It was so distressing for her that it was a challenge to get her to see our regular pediatrician the following day whom she always feels comfortable with. Even more distressing for me, they gave her the wrong dosage of one prescription and prescribed an additional medicine that wasn’t even necessary. Very glad I followed up with our pediatrician as soon as we could.There was also a long wait despite having reserved an appointment time online.The front desk staff were friendly and helpful.
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February 2024 by Solveig S
I did already everything was professional and perfect, i really recommended this place
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February 2024 by Junaid Anwar
Unprofessional rude staff. Don’t come here if you’re sick. I had a 3PM appointment and I’m the only one in the wait room. I’ve been waiting 50 minutes. Front desk person is on her phone and if you ask a question it’s immediately “sorry no”. This is the future of healthcare in America.
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February 2024 by Erin R.
Business Owner- per the review, the contact form was filled out prior to the Yelp review. No one ever responded to the forms I filled out. Only an automated response was sent, much like this one.
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January 2024 by VINOTH KUMAR DURAI SAMY
All are very great and they did very great job!! Moreover, they explained very well with very patiently for all my questions including my repeated questions even though this is my first visit. I strongly recommend this Inova Urgent care if anyone is looking for..
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January 2024 by Brett Shippie
Our appointment time didn't seem to matter. We waited 30 minutes past the appointment time and then gave up as being seen didn't look promising. On another note, I don't understand why the reception area doesn't have a dedicated sick and well space.
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January 2024 by Mahamadou Diallo
The lady in the front desk was very unprofessional. I showed up for Covid symptoms and wanted to tell her that I have Tricare. She cut me off and asked me to register online and informed me the wait would be 2-3 hours. After waiting for 2 hours, she called me and said I was not on the line because my registration couldn't be complete due to tricare not being listed in their registration system.
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January 2024 by Marie Miller
The wait time was less than was quoted. Receptionist was professional and kind….willing to call you when your turn came up. Clinicians were caring and informed. I left with a good treatment plan and my needs met.
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January 2024 by J C
The front office staff and the nurse who attended us were very professional and helpful. I’m giving two stars for them. I waited 1 hour and 20 minutes to be seen by Dr.Al Khorrami. He spent 2 minutes talking to me maybe ? He prescribed some meds and left.After I started taking the meds my symptoms worsened. When I called them them I was asked to leave a voicemail but they never returned my call. What is the point of this practice?
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January 2024 by Patrick Reid
The staff was friendly and the service was excellent.
