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October 2024 by Osama Osman
Good quality products
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October 2024 by Ra Davis
Taylor and team are great. Great showroom
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April 2024 by Allison Ugarte
If you're heading over to Ferguson, Taylor's your go-to person. She knows her stuff when it comes to plumbing and is super helpful. No matter your budget, she'll find a way to make it work.
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April 2024 by jacquie mcclure
Not enough showroom for bathrooms
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March 2024 by Paul Mckernan
We had an excellent experience at the Falls Church Ferguson Showroom this morning. When we walked in, we were warmly greeted and immediately helped. Lars C. assisted us and found the exact under cabinet sink we were looking for. Great service and warm, efficient staff.
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February 2024 by David C
We bought all our appliances for our new house through Ferguson. The lady that was in charge of helping us, her name is Victoria, had our kitchen layout drawings to work with but she still sent us a fridge/freezer combination with doors that open the wrong way. See photo.When I asked her if they could send the correct door configuration, she simply said no. I asked if they could just swap the fridge/freezer location, they said it will cost me $1200 for their labor.At this point, I don't know know what to do. I really regret buying my appliances through Ferguson, when I had other suppliers to choose from in the beginning..
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February 2024 by Karen Flores
Excellent experience
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January 2024 by lotus jmx
Not too many modern fixtures
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December 2023 by J.M. Soto Dls Santos
Great spot , but need account to shop there.
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November 2023 by RonDonThePeoplesChamp
They got that pipe on deck so I can stay LAYIN THAT PIPE!
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November 2023 by Esther Lopez
Had to go to Northern, wasted mine and my customers time.
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November 2023 by Braden Demeree
Extremely helpful
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October 2023 by John Deleon (bx2md)
Great customer service and they have what ya need and if not they can order it.
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August 2023 by Cecilia Bb
I was really surprised when I called today to ask for a copy of the receipt of a faucet I bought with them, which is under warranty, and the operator told me that they do not keep copy of receipts for more than one year. She didn’t even try to suggest a solution. Very bad customer service!
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May 2023 by Deb D.
I went into the showroom to purchase 4 appliances-- total over $20k. had to make appointment. came back with appointment with Jon. He was unable to show me any of the appliances but said he could order. said he would send me a quote. that was over a week ago. Going elsewhere. Looks like my experience is not isolated. Very poor customer seevice
