Great customer service and they have what ya need and if not they can order it.
August 2023
I was really surprised when I called today to ask for a copy of the receipt of a faucet I bought with them, which is under warranty, and the operator told me that they do not keep copy of receipts for more than one year. She didn’t even try to suggest a solution. Very bad customer service!
April 2023
Worst customer service ever, after spending more than 200k at Ferguson for our new house construction, they refused to replace our brand new none functional washer and dryer.... please don't let your builder buy anything from them.