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March 2024 by Mary Zugrav
Amazing place with super helpful staff! Thank you!
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March 2024 by Ammy Z
Manager Natalie was very friendly and professional!.I decided to choose 1 storage unit at this location just because her professionalism and caring and friendly personality ..My storage unit is clean .I am very happy so far.I would highly recommend this place!
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March 2024 by Austin Kretsch
Great customer service!
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March 2024 by Patricia Insley
Very easy to arrange unit rental. Staff super helpful & unit is very clean. Lots of competition in the area, but this site stands out
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March 2024 by K Duffy
They took great care of the property, and contacted me personally when they noticed there was an issue with my lock on my outdoor unit. Easy access for owners in and out!
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March 2024 by Bob Tandler
This storage facility is very well priced and utilizes Bluetooth at the entrance gate (keypad is still there if you want to risk brushing up against the posts). Procurement was quick and easy, the unit was clean. On site management is actually on site, not just hanging out in the office all the time.
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March 2024 by Byron Sawyers
Mike Poter was very helpful and very knowledgeable about the units and the price was great
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March 2024 by donald lavelle
I am a new customer at the 3480 centreville rd chantilly va location. The pricing is awesome - huge savings vs similar unit in Reston or Herndon. Staff is knowledgeable and professional - very helpful throughout the entire set up process. Highly recommend :)
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March 2024 by Tyler Blackburn
The people of Extra Space Storage are incredibly helpful with all of my needs and they have been outstanding helping me transition units. I highly recommend choosing here for your storage needs.
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March 2024 by Gary Schebella
Natalie was extremely professional & knowledge and a pleasure to speak and deal with. The best customer service I have ever received at a storage facility.
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March 2024 by Ayodele Bailey
Nathalie Bolton offer me and my family a great services and she makes a great manager
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March 2024 by M
Excellent service always, throughout my rental. Today, I contacted the office because I'd sent requests to close my account a few months ago, but the requests never made it from corporate to the Centreville, VA office. After speaking with Natalie at the front office, within seconds, she emailed me a lock-cut authorization and requested a month's refund, as I haven't used it since NOV and kept getting charged. Everything was complete within a minute or two, including my refund request to higher. Natalie was friendly, had a pleasant attitude, and highly competent. On another occasion I had lost my key, and the gentleman at the office helped me find a replacement lock and cut the old one off (NOT an easy task). All interactions with this office were always positive - friendly, professional, great attitudes and customer service.
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December 2023 by Nancy Genies
Nat is highly professional and very personable. The facilities are clean and easy to access. We had an immediate need for storage and she jumped right in and got the set up we needed. It made the whole transition much easier on the family. Thank you Nat.
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December 2023 by Kam M
I had the best experience setting up my new storage unit with Nathalie’s help. She was so patient and kind while I took my time picking what I needed for all my belongings. Very good 10/10
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December 2023 by Gavin Calvin
Nathalie was absolutely the best help. Helped make my friends moving go super smoothly! I will definitely use this location just for her! 10/10