-
March 2024 by Abby Richter
Had a great experience at Enterprise! They were quick, helpful, and kind throughout the whole process. The car they provided was high quality and met all my needs. They were very accommodating and went above and beyond to make the experience as smooth as possible. Michael Chang was a fantastic help and was very upfront about the whole deal, which made me feel comfortable working with Enterprise. Will definitely recommend to others!
-
March 2024 by Patrick Hastings
Excellent Experience! Michael Chang the Ast. Manager was incredibly knowledgeable, efficient and kind. What stood out the most was that he was Happy to help. As far as price I had looked at going through other companies and the enterprise rates were the best and had unlimited miles, so no head ache worrying about the miles, and could just focus on getting where you need to be.
-
February 2024 by Shishir Patil
These guys are absolutely the best. I rented a vehicle while my own was in teh shop for repairs and it was quick, easy and customer service was superior. What else can I say?
-
February 2024 by Chris
I've used this Enterprise location, 4048 Walney Rd in Chantilly VA three times now due to accidents and have been extremely satisfied with the employees there and the cars I've rented. Everyone I ended up dealing with was always very understanding and super nice. I want to give my thanks to Devin who has helped my Mom & I out after her car was in an accident. Thank you.
-
February 2024 by Ken Hamby
Easy to work with - especially in light of the fact that the insurance company screwed up the reservation.
-
February 2024 by Prinssese M
The guys here are soooo welcoming and helpful. When renting a car just after an accident is not easy, I was still shaken up and my head was spinning, still in shock from everything. However Cody, made this experience easy and quick for me. He answered any questions I had, returned my calls or emails with any enquiries or information I required to put my mind at ease with the rental. Even when my rental just showed low air in one of the tyres one morning when I was going to work. These guys took care of that, real quick. Sam helped me with that ordeal, explained my options and adviced me which option would be best for me going forward. Quick and easy and straight to the point. Definitely recommend them, Cody and Sam thank you for showing kindness and patience because you truly never know what someone is going through. I appreciate your assistance with my rental after such an ordeal. Thank you guys.
-
February 2024 by Pamela Shilo
The man who delivered the car was pleasant and prompt. That was the end of the good experience. The windshield was so dirty and streaky could nearly see. Half was home tire alert came on. Called the office and they told me to take it to the closest enterprise which I did. Bad sensed I was told. During the week I had the car. 4 different alerts continuously came on. Drove the car as little as I could as I did not feel it was safe. Will think twice before renting from them!
-
January 2024 by Paul Cali
For reasons I won’t take the time to explain, I rented three different vehicles over a three week time span from the enterprise location in Chantilly, Virginia. Everyone there that I dealt with over the three cars in and out, was very professional and very friendly and helpful. I highly recommend that particular location as I can’t talk about any other location that I’ve rented from. The one negative thing that obviously comes from corporate, Is the gas tank fill procedures. Any other company I’ve rented from you leave the lot with a full tank of gas and are expected to bring it back with a full tank of gas or Pay whatever price per gallon the rental company states. Leaving with less than a full tank and expecting to bring back the same is actually a lot more trouble to deal with. Other than that, I had a very positive experience, renting from Enterprise rental cars in Chantilly Virginia.
-
December 2023 by Benjamin Woodson
Cleanliness, Good service.car was clean,and ready for pickup when got there.
-
December 2023 by Dawn Diffin
We had to rent a vehicle for an insurance car repair. Everyone at the Walney Road location was polite and professional. Cody and Mike were exceptional and had me in my rental in less than 5 min. Returning the car was easy as well and then I was given a ride home. Our experiences using Enterprise are always the same. Excellent customer service and friendly knowledgeable associates.
-
December 2023 by Richa Bharwani
After getting into a car accident, the Chantilly Enterprise Rent-A-Car team reached out and said they had plenty of cars for me to choose from when I was ready. I went over to Enterprise and within 15 minutes I was on my way out in a nice rental that held me through while my car was getting repaired. Everyone was extremely nice and helpful whenever I called with questions.
-
November 2023 by Luther
Enterprise could have made a training video from my experience. It was perfect! QUICK service. VERY pleasant and polite employees. I forget the name of the guy who did the pickup but the drop off guy was Alex. The entire experience was SEAMLESS. The car itself was great. I have deleted the previous rental company app from my phone and replaced it with the Enterprise app! Also, the price for the rental was very reasonable. Thanks for a great experience.
-
November 2023 by Mark Webb
Always a pleasure doing business with Enterprise. They truly care about the customer and our rental experience. We activated the reservation late in the day but the vehicle we reserved was ready to go when we got there. Everything went well and we were able to leave the rental car at the repair shop instead of making a separate trip.
-
November 2023 by Alemnesh Waktola
Thank you for helping me during my difficult time after my accident.All the stuff are awesome here is some of the name Sam, Cody the rest of them also I don’t know their names they go above and beyond to help me, they are very polite and professional, in general Chantilly Enterprise cars rental have very amazing team. I haven’t seen this kinds of customer service in most of the rental places but with you guys.I definitely will be back whenever I need to Rent-A-Car at any time, also I will recommend all my friends to enterprise.You guys are awesome.Thank you so much.Sincerely Tigest
-
November 2023 by Elsa Archimedi
I had a fantastic experience at the car rental place recently. Sam and the staff were incredibly friendly and flexible when an unexpected issue arose with my reservation. I highly recommend this place and will certainly return if I need to rent a car in the future.
