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September 2023 by Michael Spence
Best repair for BMW and great serviceService: General repairs & maintenance
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September 2023 by Waqas Ilyas
Amazing service from honest and sincere people! Chai was outstanding at explaining everything wrong with my BMW 7. The Sterling BMW dealer was about to rip me off with an unbelievably long list of repairs that would have virtually replaced the car with parts for everything and topped 10 grand! But Chai focused on the important things that needed fixing and left off the stuff that the dealer claimed “had to be repaired”. BMC saved me a lot of money and the car works perfect now. Chai and BMC are honest and excellent service and repair people for your BMW! Go nowhere else for your service. Special thanks to Toni who was so kind and reached out to update me throughout the process.Service: General repairs & maintenance
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June 2023 by Matt Lindquist
Honest. Knowledgeable. Quick. Caring. These are just a a few of the words that gives BMC five stars. The owner and techs thoroughly explained the issues with my vehicle and went above and beyond to make sure my car was well taken care of. I literally spent hundreds less than I would have at the dealership and the service was better. 100% recommend this shop for all services.
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January 2023 by Omar Khan
The best place to take your BMW of any year for quality service - best in class.
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November 2022 by Jo M.
I'll avoid these people. Communications is (intentionally?) poor and when took our X3 back to fix what they messed up, they tried to blame the BMW dealer's parts and not their own quality of work. Needed brake pads and they say rotors. They said that BMW dealer requires both to be changed at the same time which didn't feel right to me but I folded and told them to change anyway. Next day there was loud squealing and highly sensitive brakes. We went back and they said it was because of BMW's parts and complained about their need to fix it. They even went so far as to attempt to blame us for driving poorly. It appears they are riding on the coattails of the previous owner which, according to older reviews, was an excellent BMW master technician. I trusted them once but they killed that right away.
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November 2022 by Sam Khaan
I’ve been going to BMC for almost 10 years. Brought all my BMWs and family members cars. They are literally the smartest and best mechanics for all cars. Honest and great pricing.Services: Auto battery maintenance
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November 2022 by brynn blunt
Detail oriented. Great customer service.Workmanship stellar.
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November 2022 by Sammy Khan
I’ve been going to BMC for almost 10 years. Brought all my BMWs and family members cars. They are literally the smartest and best mechanics for all cars. Honest and great pricing.Services: Transmission
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July 2022 by Sp Ngmwngpnt
Friendly and knowledgeable service agent and reasonable cost. Highly recommended. Talked to Mr. Somchai. He is so friendly and knowledgeable. He did not just only fix but also provided good advice to avoid higher cost on engine repair. I would definitely go back to this service again and again.
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November 2021 by maria angelica Ballen
Chai and his team are as good as they come--Trustworthy and willing to go the extra mile! I saved $650 having a timing belt changed as compared to the dealership and a lot on other repairs and maintenance, too. They have performed repairs on two of our Japanese- and German-made cars, and we could not be more pleased!Services: Auto engine diagnostic
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October 2021 by Benjamin C.
Chai and his team have been exceptional in our every interaction. They have saved us (checks notes) several thousand dollars on several major repairs as compared to the quotes from the local dealership. I could not more highly recommend them.
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January 2021 by Francis Trinh
BMC Automotive Services is one of the best BMW repairs in Northern Virginia. I have been a customer for almost five years now and I give it Five Stars. I have spoken with other BMC customers from North Carolina and elsewhere. They wouldn't trust any other BMW dealer mechanics except BMC Automotive Services. You can expect to save a lot of money because the honesty of BMC.
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June 2020 by Ayesha Iqbal
Even 5 stars is not enough for BMC Automotive. I have been a customer since 2012, once my first 3 series got out of the warranty period and I am now back again that my second 3 series is out of warranty. I had a scary incident on the weekend where the brakes of my car failed and I ended up on a sidewalk to avoid a collision with traffic in the intersection I was barreling towards. I called them up on Monday morning (panicked) and the car was with them by afternoon. They spent HOURS looking into this for me and could have come back with a list of “repairs” knowing they had a terrified customer on their hands. They were honest with their findings and I can’t even put in words what it means to find a place that will tell you the truth, not inflate to make a few hundred dollars (or more) at the expense of a shook up customer. This isn’t the only experience I have had that has shown me their honesty. Pre-pandemic, I had brought in my car for work that cost me around $400 while the dealer quoted me over $800 (!?!). That aside, I thought I had an issue with the settings on my radio, another way any other shop could have easily made money as I was convinced there was a problem. Not BMC, someone sat with me and showed me there was no issue and what I was doing wrong. You just don’t see people like this anymore. So when they tell me something is needed for my car, I don’t question it. Their humanity and honesty speaks for itself, they have a customer for life.
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June 2020 by Ayesha Iqbal
Even 5 stars is not enough for BMC Automotive. I have been a customer since 2012, once my first 3 series got out of the warranty period and I am now back again that my second 3 series is out of warranty. I had a scary incident on the weekend where the brakes of my car failed and I ended up on a sidewalk to avoid a collision with traffic in the intersection I was barreling towards. I called them up on Monday morning (panicked) and the car was with them by afternoon. They spent
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March 2020 by lovely4003
The best place to let them take care of your BMW! Honest, friendly, with reasonable pricing!
