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March 2024 by David David
Had my iPhone 11 screen and battery replaced. Service was quick, however now my face ID does no longer works, and my iPhone says the screen and battery are not Apple approved. Wish I would've been told this was going happen before the repair. I would have kept my old screen if it meant losing features.
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January 2024 by P K
They do a good job, good prices, good selection...would recommend!
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December 2023 by Andy Gillis
It's a little bit on the hard to find location side but when I finally found it Battery Plus in Chantilly did a great job installing a new battery in my Subaru Forester key fob.
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December 2023 by Paul Beda
I needed a new battery for my car. I ordered it online for in-store pickup. The copper top name brand was cheaper than other auto stores in the area even before the online discount code. Took my old battery, picked up my new one, and was on my way within 5 minutes. (I have to rush, they have so many awesome impulse buy items!)
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December 2023 by Troy Page
Showed up on a Wednesday at 5:29pm and the stor is closed. Store hours and website have 7pm as closing time. All the lights are on, however the open light is off.What are your real store hours?
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December 2023 by Charlie Freret
This store has always provided me with superb customer service, as the employees are consistently helpful in solving whatever problem I bring into them. Each employee provides knowledgeable, professional answers in a courteous, friendly manner. I truly enjoy my trips to the Chantily Batteries Plus store!
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October 2023 by Praveen Jassal
Impressive! The people at Battery Plus demonstrated real customer service experience. They helped correct the problem, and addressed the core issue. Awesome!
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September 2023 by Amy Wilson
I needed to replace my electronic fob and get an extra key made for my Honda Fit 2007 and other places wouldn't touch it - too hard to find the pieces. Christian took on the challenge...it took 3 weeks, but by digging around, he was able to find the pieces I needed! I am so grateful - such a patient guy to stick in the search when it wasn't easy. And the price was half of what it would have cost me to replace everything at a dealership. I'm really pleased.
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August 2023 by Anupam Chandra
I had to get a new car battery and visited the Chantilly, VA store. I was in and out of the store with a new battery installed within 10 minutes. The staff is very friendly here. This was my third battery from this store, and the battery lasted 7 years. But most importantly, the staff is extremely helpful and kind at this store. I would highly recommend this store for your batteries needs.
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July 2023 by Robert Clifton
I arrived at Batteries Plus about 30 minutes prior to my scheduled service appointment thinking I would have to wait in line. I was greeted and assisted immediately and courteously while the battery I needed for my car was in stock. The employee promptly grabbed his tools and expeditiously replaced my original battery in minutes flat. Very good job!
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July 2023 by Ayoub Wajdi
Charged 10 extra bucks for a “Core charge” for a Powersports battery, VA law says that only applies to automotive batteries. Employee did not know what he was talking about but when i came back and told him about it he did not make a fuss so respect. Just stay aware and fix ur business practice guys lol.
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July 2023 by Chuck Beekman
Very friendly and helpful staff, very good quality Duracell batteries, replaced a 7 yr old battery - so more than satisfied with the all aspects of shopping and battery quality at Batteries Plus
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July 2023 by Jonathan Broga
I ordered online, got an email, the batteries were ready, and a staff member volunteered to help me carry them out. Easy, exemplary, ex-ceptional.
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May 2023 by Noah Kent
On September of 2022, my wife and I did a cross country off road trip to Colorado then to Utah and back. Before we left I was checking and replacing any and all wearable items including the battery as it was already 4 years old. I also wanted to pick a place that specialized in batteries with a warranty so I picked this place.When I went in, I asked for an AGM battery that they did not have in stock. I originally asked to order it but the sales woman convinced me the regular Duracell lead acid battery is a great battery (also better according to her) and I should just pick that one. So I listened, I mean they’re the experts right? Bought the battery and they insisted they install it so I let them right there in the parking lot.Fast forward to today. My family and I are gearing up for the new warm season, and I’m checking over the truck, and notice the battery looks slightly deformed around the battery bracket. Battery acid corrosion along the bracket as well as down the side of the battery and in the engine bay. Great. I drive an hour back to the location where I bought the battery and ask about the warranty and that I’d like to pay the difference for an AGM battery this time. The technician puts his machine on it and apparently the battery is still healthy. He then says “the corrosion is normal, I don’t physically see any leaks, battery is healthy, we will not warranty this.” The battery case is clearly deformed and there is corrosion down the side of the battery into my engine bay, how is this normal?? Anyway, he dismissed me and said have a nice day and went back inside.This is all after I went to my local battery plus in Springfield and showed the owner there and he said they should cover it but unfortunately he could not because these are franchises.Big let down. I went here to avoid this sort of run around, but here we are. Battery terminals look dirty but it’s only from the stuff they put on them during install plus dirt from the off road trip.
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April 2023 by Jason Welch
This Location is always quick and responsive. They will find/replace even the most uncommon of batteries and accessories. I definitely recommend and will be using this company for all my battery needs in the future. Tom Stanley is masterful in his craft!
