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December 2023 by Tatiana Ma'Chelle
I recently came to this store in Chantilly because the store in Manassas was TERRIBLE! Not sure who’s keeping them in business but whatever! Anywho, I came to this store and man what GREAT hospitality! Carlos the assistant manager helped me and he did a phenomenal job! I have a very high prescription and not only was he able to accommodate my prescription, he found the exact same pair of glasses that I was looking for that I thought was out of stock! Job well done to this amazing store!
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October 2023 by Jose Ramirez
Ron was very helpful and made my glasses fit perfect. Walked in at the last minute and he made sure he made the repairs needed. Great job Ron!
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September 2023 by Jenny Liu
Was advised on the phone that we can arrive within 2:50 if our appointment is at 2:30. Got there at 2:42 after driving a hour and got turned away. Dr. Dacales was rude, sarcastic, and turned us away after driving a hour when we as the consumer was provide an information and now drove 1 hour there and a hour back for this. The associate who told us on the phone this information was sitting right there and instead of taking accountability of what he said and provide an exception just pretended he did not inform us of anything. No we will not be returning not only to this location but any of the remaining. We have spoken highly of Americas best to our friends and family and even taken a few ourselves there and to be provided 1 information and now be told we can’t after driving this far? Americas Best? Not even close
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September 2023 by Humberto Lawlor
One star is too much. You’ll schedule an appointment for contacts and glasses exam and when you get there, they will tell you the eye doctor for contacts isn’t there that day….what a waste of time. You have my phone number and know I’m coming for a contacts & glasses exam, why don’t you guys call me to let me know ahead of time???
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July 2023 by Kim Paulson
First time coming in and out of luck got Ron and Dr. Craig. Both were very nice and so helpful! Ron helped fix previous glasses that were not fitting my face and helped pick out glasses that fit my face PERFECTLY! Couldn’t recommend them more! Thank you guys for everything!!
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July 2023 by Emily Paulson
Ron was incredible! Highly highly recommend!! He was very personable and wanted to make sure we were accommodated with all our needs!! Come in and request RON!! Get this man a raise!!
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June 2023 by Josue Martinez
Great service by Carlos and the staff
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June 2023 by Tori Cain
The staff here is fantastic!! I went to another location and had a terrible experience, so I got my prescription and left. I was a little skeptical to even go back to an americas best but I went to this location anyways and when I came in to look at frames Cesar made the process extremely easy. Picking up my glasses was painless. As soon as we got there Melanie greeted us and quickly got us our glasses. Carlos made sure both pairs were felt comfy. The staff at this location is incredible, they are kind, friendly, efficient, knowledgeable and made the process a breeze!! Thank you guys so much for turning my experience around, you guys were a joy to be around ?
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June 2023 by Shahara Moten
Everyone is very knowledgeable and friendly, especially Ron!
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May 2023 by Bismarck Hernandez
I went to America Best for the promotion that was going on and Melanie received me, a very nice person, very professional, she helped me all the time.I really recommend this place. The staff that work there are very professional and very friendly, especially the people at the reception.I hope the supervisor or manager sees this review and knows that their workers are doing an excellent job.Melanie is super professional, take care of this person.
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May 2023 by Rania
It was a great experience for my contacts/glasses exam! All the staff was so nice, the office is clean, I didn't have to wait forever after my appointment time, and they use a modern approach. I had a virtual appointment with the doctor once I got there, at first I was very skeptical but by the end of it I was more assured. My contact prescription was correct with no prior history listed, even though that didn't seem possible with the doctor not physically being there. Once I got my prescription. Cesar was fantastic in helping me determine a price point that would work for my budget regarding my contacts order, and helped me get a write up for glasses in case I chose to order some as well. Will definitely be coming back next year for my exam, especially if they still have an amazing staff, and I totally recommend them to anyone!
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May 2023 by Long Pham
Fantastic price and Excellent services at the Chantilly store. I was skeptical about the ad, but it’s all true.
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May 2023 by Edna Gutierrez
We live in Reston and we passed by two locations on the way to see them because of their amazing customer service. Cesar helped me to get the best deal for me and my son, i am very happy with my experience and will definitely come again!
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May 2023 by Nicholas Ball
Cesar was great had him laughing while he helped me with prescription glasses and sun glasses
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May 2023 by Leigh Kinniebrew
Everyone was so nice and welcoming!Also very helpful, couldn’t of asked for a better service !Thank you guys!!
