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August 2024 by Jane Hong
I always get an oil change here and never had a problem!
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August 2024 by Ji-Sung Kim
0 stars if i could. Went in for state inspections which is $20. Told me my wipers were cracked and need to be replaced….price for 2 wipers $60. I told them id rather walk over next door and buy my own to replace. They informed me that they would fail my inspection and require me to repay $20.
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August 2024 by Patience Ibik
Awesome!
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August 2024 by Erin B. Ro
hello. Yoon Auto’s owner’s father,
This is a female customer who called around 4:30 on July 24th with a problem with the coolant sign.
First of all, I am a woman in my early 30s and I lack professional knowledge about cars. So, I decided that I needed expert advice for questions and problems about the car, so I tried to call and drop off the car, but was it such a hassle and a waste of time that it only lasted about 50 seconds?
Yoon Auto has been my go-to auto shop for several years for engine oil changes, inspections, general check-ups, etc., but after today I don't plan on visiting again, and I will actively share the negative experiences I had at Yoon Auto with everyone around me.
It's deplorable that there are no stars in the comments.
Not even 1 star is a waste.
If you find your customers annoying, hire a professional counselor. Even if you are an expert with decades of experience and know a lot about cars, and you are much older than me, you have no right to treat me poorly and offend me.
When you answered the phone, did you think you could ignore it because it was a woman or a young voice? You should only do this to your children, such as cutting them off when they're talking to others, yelling at them, and scolding them.
I paid my own money to receive fair service, but is it right that I should feel this humiliated? You may not be able to see it because you are not familiar with the Internet, so I will print it and send it to the store, so please wear a magnifying glass and read it carefully.
Was it worth doing business with Koreans in your neighborhood? The attitude of insulting and bothering customers who want to receive comfortable service in their native language can only be explained as an attitude that comes from being full.
Of course, since they have lived with that stubbornness for decades, they have no intention of improving it and it is unlikely that they will, but even if they do, I have no plans to visit again.
I don't want other people to have their feelings ruined by being mistreated and treated poorly like I was here, so I'm revealing all my names and sharing without hesitation the exact experience of the insults and frustrations I received today.
This article is not for the improvement and development of Yoon Auto, but is a message to convey to customers who want to search for Yoon Auto and use the service. You don't even need to consider it. Go somewhere else.
Add++
The next day, July 25th, I made a quick trip to Nova next to Dunkin', and they were very kind and explained everything to me, pointing out only the necessary points. I am very satisfied as this is the service I really wanted as the owner of the car. I was a little nervous about work at Yoon Auto yesterday, but all the staff, from the receptionist to the manager, were so friendly! After inspecting the car, he shows it to the customer and asks what steps were taken and whether the customer is satisfied. We plan to provide all vehicle services in the future. There was a classic place not far away!
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July 2024 by Victoria Kim
They are Korean, and I am Korean. I can tell how they are running their business and taking advantage of customers. Please don't be fooled
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July 2024 by P. Aliyah Kim
Top-notch service at Yoon's Auto Care! Fast, efficient, and their prices are unbeatable. Thanks to my friend's recommendation, I found the perfect place for my car needs. Highly recommend!
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June 2024 by Yearam Kook (Miki)
My dad only went to Yoon’s Auto because he knew someone there. My husband took my car to get the oil changed and when I went to Jiffy to get it changed again months later, they told me that someone messed up the valve to release the oil and they cannot do anything. Even Firestone wouldn’t touch it and I am forced to go back to Yoon’s if I want my car’s oil changed. I am infuriated. They treated my dad well because he was an acquaintance but they didn’t know my husband was his son-in-law. Regardless, they should not treat customers this way. Once I demand the part fixed, I’m never coming here ever again.
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June 2024 by Ethan Jung
There is nothing good to say about Mr. Yoon’s auto service. I drive a 2013 Genesis Coupe 2.0T, which is a discontinued brand so I was expecting some complications when I brought it in for an inspection and sure enough, they claimed they had to “take a look at the fog lights, and is a very big job” costing $$$. The original Coupe 2.0T does not come with flood lights, the previous owner had put them on, and we had no idea that there was a law implying that lights that are attached must be wired to pass inspection. We called back, and sure enough they told us to come back after we detached the fog lights. Im honestly shocked and feel betrayed. If they new thats all I had to do, why didn’t they tell me to do so, rather they wanted to do nothing to the car, pass it, and make me pay $$$+. Greedy, and unacceptable.
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May 2024 by cheng fang
Please be careful, every time you go for a car inspection or an oil change, you will be doing unnecessary work and replacing unnecessary parts. And the fees are very expensive. Sometimes I will deliberately make things difficult, just a piece of advice.
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May 2024 by Duk Lee
As soon as changing brake pads,
while turning handle, something big
sounds happened. No sounds before.
They said they did make anything wrong.
After checking, something is bad they
said. I believe that they made trouble.
I am going to bring my car to dealer.
I can't trust this autoshop.
I guess why something happened.
They have responsibility.
I am going to claim in court.
I want to say "Good bye."
4 brake pads front and back at home
When you turn the handle after grinding, the bones break.
I ran out of time for 2 weeks because of the noise.
I stopped by later and bought two struts.
They said the herbs above were bad so I told them to buy them together.
I did. They say it costs five hundred dollars.
Shop The sound was made by mistake.
I have been a mechanic for almost 42 years in the US.
no see. My car is not new, but it is 2019
Acura strut is fine. and
They asked me to pay $28 for pouring 3 cans of oil.
It will. My car has a total of 5 cans of oil.
When I go every 5,000 miles
You won't run out of more than 1.5 cans.
The third letter is a blatant lie.
I will send it to you at least for the oil price.
And then tell me to pour the oil
It wasn't. I'm going to change the oil myself.
I was just preparing it.
I think I really got it wrong.
It doesn't work quickly.
I can no longer trust this shop.
I took a loss, but decided to leave it to the dealer.
I did it. God loves honest people
He has prepared perfect wisdom for you.
do. I honestly feel unfair.
Badass mechanic from the floor to Jack
As I raised the car hard, the strut hub
It's broken. I feel unfair in this house
To get ripped off again, a healthy strut
I'm telling you to buy two and some herbs.
I would be disappointed if I left my car at this house.
When the bill comes from the dealer, it goes to court.
I will make a claim.
God is a liar
He will definitely destroy you.
Change brake pads back and forth in 30 minutes
Because of how much I snatched the 4 pieces.
It must have been ruined!
I never drink tea in this house
Just because you left it to me doesn’t mean it’s okay!
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May 2024 by Hong Sante
Superb service, no waiting and fast & thorough servicing. Surprised by reasonable pricing as well. Highly recommended!!
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April 2024 by What IsIt4
So far so good... no frills but they do a great job.
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March 2024 by Tracy Pham
I absolutely recommend Yoon's Auto Care and plan to only support them from now on because of how smooth the process was & how extremely helpful they were! I just moved from Chicago with an older car and they were able to help me with the inspection, emission, and an exhaust/center pipe repair. It was all done within 3 hours and they even replaced my brake light. Truly it was a wonderful experience and I'm so grateful their staff/team was able to help me out so efficiently!
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January 2024 by Alice Nguyen
I came here for a state inspection. Everything went smoothly, and the service was fast. I would come here again!
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November 2023 by Ms Drayton
Terrible!... Not informative at all!!! The answer to any of my questions or concerns was "bring it in we will take a look at it", followed by "... It will be another $$$ to fix it. If you don't want us to fix it it will be $$$ to put you car back together" mind you, they were the ones who did the previous work and never fixed the problem. I gave them 3 chances. If they don't fix your issues the first time just give up and try someone else or you will waste your hard earned money ijs nothing personal.
