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July 2023 by Jason Wayne Speicher
I cannot begin to describe the lack of help they have provided my wife, closed at times that are not listed and just in general we have a good amount of money here and cannot do anything with it. Avoid this place at all cost they just don't help.
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October 2022 by Gabster
For some reason the atm rejected my debit card from PNC but the second time it worked. Beware, the machine is a bit slow, it takes time to dispense the money.
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July 2022 by Lena Choi
They love to charge you numerous fees.
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May 2022 by Mykmc Oh
Very unkind Centerville branch. Employees will have to learn the basics of customer service...I will never use this branch again..I'm in a bad mood.
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January 2022 by Hyunjung S
Miss H.S. Lee gave me the greatest customer service today. I'm very happy with this bank and the customer service provided.
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January 2022 by Susan K.
I was able to use my expat debit card I got in Korea to get money out that I made in Korea...but could only take out $300 a day and couldn't use the inside services of the bank. No atm fees..but the drive here was so far it wasn't really worth it in the long run. They are seperate from the bigger bank actually in Korea. Should have realized.
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November 2021 by James Kim
i call 5 times but nobody answer.
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October 2021 by Lynn Lee
Dealt with this branch for many years, I always felt they were not that kind. Unfortunately my last visit was the worst. The lady who helped me for my last visit was horrible. She sounded so bossy and didn't know how to treat a customer. I'm considering changing my bank after being a customer for many years with this bank. The bank tellers at the counter are always nice but the staff in the office , they are very unkind. I guess the manager should do something about it.
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August 2021 by Susan Eberhardt
I was able to use my expat debit card I got in Korea to get money out that I made in Korea...but could only take out $300 a day and couldn't use the inside services of the bank. No atm fees..but the drive here was so far it wasn't really worth it in the long run. They are seperate from the bigger bank actually in Korea. Should have realized.
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May 2021 by Kerstin Stoye
La atención al cliente es maravillosa. Customer service is first class
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February 2021 by james lee
(Translated by Google) A few days ago, I visited with my wife for service. All of us suffer from difficulties and loneliness in other countries of 200 million, and especially for the older generations who have to face different languages. Still, when I first entered Woori Bank, I felt like ah~ We are a bank in Korea. So, I was very excited for the natural closeness with pride. But for quite a few compatriots, including me, the opinions were surprisingly negative. Above all, I feel bad enough to feel unfriendly (although not particularly unpleasant curse or language) and a bitter mood after receiving the service (I have to come from the standpoint of Eul because I cannot receive other services including remittance in Korea) Makes you feel. Of course, I understand the hard work and stress of work for those who work inside, but... The proverb that he repays the light and changes people with a warm smile is an example that we all relate to. The unfortunate thing is that there must be Christians among the staff... I hesitate a few times before posting this article. I'm not going to condemn anyone and I don't think the Bank of Korea, which is proud of anyone anymore, shouldn't be condemned. Of course, I understand that there are also guests who are polite and out of common sense. I hope this helps. Thank you(Original)며칠전에 아내와 함께 서비스를 받으려고방문하였습니다. 우히모두는 이억만리 타국에서 때로는 어려움과 외로움과 특별히 언어가 달라서 겪어야만하는 기성세대들에 아픔은 이만저만이 아닙니다. 그래도 우리은행에 처음에 들어설때에 기분은 아~ 우리 대한민국에 은행이구나 그래서 자부심과 함께 당연한 친밀감에 기대가 컸습니다. 하지만 저를 포함한 꽤 많은 동포들에 의견들은 놀랄만큼이나 부정적이였습니다. 무엇보다도 갑질을 느낄만큼에 불친절한 태도(딱히 불쾌한 욕이나 언어는 아니지만 ) 와 서비스를 받고나면 왠지 기분이 씁쓸한 ( 한국 송금을 포함한 기타 서비스를 꼭 여기 아니면 받을수없어서 을에 입장에서 와야만하는)기분을 느끼게합니다. 물론 안에서 일하시는분 들에 업무에대한 노고와 스트레스는 이해는합니다만... 말한마디에 천냥 빛 을갚는다고했고 따뜻한 미소 한번에 사람을 변화시킨다는 속담은 우리모두가 공감하는 예화입니다. 안타까운 마음이 든것은 직원들중에 분명히 크리스챤이 있을터인데... 몇번을 망설이다 이글을 올립니다. 결코 누구를 정죄하고자하는바가 아니고 더이상 어느누구에게 자랑스런 우리 한국은행이 펌하되어서는 안될것같아서 몆자 적어올립니다. 물론 예의없고 상식에 벗어난 손님들도 있음을 이해합니다. 모쪼록 도움이 되었으면 합니다. 감사합니다
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February 2018 by Lindsay H.
Very friendly service! I'm glad there's a new branch in Centreville- I used to go to the one in Annandale, VA. Free checking account is da bomb :) The only requirement was to make one transaction per year. Deposit a dollar or withdrawal a dollar. Easy and free!
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April 2017 by vinphill Seung Phill Lim
Korean bank
