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November 2023 by Caroline M.
This is the worst Walgreens. You just sit and sit and sit in the drive thru line- 45 minutes in the drive thru line, go inside 15 more minute inside wait. For a prescription thats ready. Please please please HIRE MORE PEOPLE
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October 2023 by B. A.
For the second straight physical visit, it took more than a half hour to pick up prescriptions that were ready. Today (7 October), it took 51 minutes using the drive-thru.I have utilized their free delivery service but there is one medication that is restricted from being delivered; Walgreen's policy despite the fact that I would be home well within the delivery window.The staff there could care less how long it takes them to do their jobs. This is THE WORST operation I have ever encountered and I will see if I can get the one medication that cannot be delivered filled somewhere else.
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October 2023 by Adam Y.
I like that this Walgreens sells Bluebell ice cream. Otherwise, this pharmacy is one of the most frustrating businesses I've experienced. I called the day after my dentist submitted a prescription to see if it was ready. The computer system did not help and I was on hold for 20 minutes. There were 3 occasions where the phone rang and it sounded like someone picked up just to go back on hold. I had another occasion where they answered and said thank you for holding and put me back on hold immediately. Because I have a job where I cannot be on my phone all day waiting for someone, I had to hang up and call back. When I did, I only had to hold for about 12 minutes. However, during that time a worker answered the phone and took my information only to put me back on hold. Then, another person answered the phone and asked for the same information. They stated that my prescription would be ready in about 20 minutes. In other words I had to call in order for it to be prepared. Now, I've been standing in line for 20 minutes waiting (and still waiting) to pick up my prescription. I spent an hour of my day trying to get a prescription from here. I'm sure they're busy and understaffed, but they're also inefficient. The positive is that they are kind people.
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June 2023 by Google user
Produced a very nice photo book in a few hours.
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June 2023 by Karl Berger
Produced a very nice photo book in a few hours.
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May 2023 by Meagan Jane M.
This place used to be great. Now it's barely one star. Prescriptions take forever to be filled, and if you point out a mistake they've made, they either blame you or make excuses. The store is fine. The pharmacy used to be my go to. I switched all my meds from another big name pharmacy here a few years ago due to this location being more convenient. At first it was fine. Over the last 18 months it's become a nightmare. It's a fiasco anytime I get a prescription filled. And God forbid I have to call for any reason, I'll be on hold a minimum of 15 minutes and when I finally speak to someone there's a 75% chance they'll be rude.
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April 2023 by Samita J.
Why is this pharmacy so terrible? It takes an hour to get thru to the phone line. Persciptions are never ready when told so. I really dislike this spot and ready to change my location. Service is just so terrible!
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January 2023 by Carlos G.
Staff is usually helpful when you ask them questions about parking. The pharmacy is usually very busy or understaffed. Expect a wait.Go in at odd times during workday to avoid lines at checkout or pharmacy line.There is no self checkout like other places - so be aware there can be long lines at checkout at peak times.Plenty of parking however not the most convinient location to get to.
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December 2022 by Jennifer D.
Shame on my neighborhood Walgreens-Centreville,Virginia.We were feeling sick and sent our daughter to pick up some Covid tests. She comes back with three boxes- 2 tests per box. Each box was around $25 so $75 total. (We are a family of 5 and we all were feeling coldish symptoms and found out our nephew had Covid which we were around the day before. Two of us tested positive) Today my neighbor told me we could get them free if we show our insurance card. I called the store and explained that no one told my daughter they may be free and I wanted a refund. They said no refund and they are not obligated to tell anyone that they might be free at the pharmacy with insurance card.We would have had to go to the pharmacy and ask that question. Why can't they advertise this? It's like stealing in my book. I won't be going there anytime soon.SMH
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November 2022 by Traci P.
Quickest pharmacy service ever, 20 minutes. Unbelievable for this area. Pharmacy manager makes a 1:1 relationship with his patients and it's like what pharmacy's used to be like, old-school but he's really doing his JOB as he should be, like a real pharmacist. The rest of the team members are kind as well. The store is always clean, and it's fully stocked, great little place to pick up your prescriptions and pick up whatever you may need in the meantime! 5 stars, highly recommend for pharmacy services :)
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October 2022 by AS S.
This pharmacy used to be better, and that why I switched over here from CVS despite the higher cost of medication, BUT their service has gone down precipitously! I have been waiting over the phone to speak to someone for a minimum of 45 minutes to over an hour continuously. When I finally have the time to pick up my meds, they don't have my meds ready DESPITE promising me they'll be ready for pickup! The lines are long and the service is poor. Time to find another pharmacy!!!
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October 2022 by Nada S.
SUPER SUPER SUPER SLOW! Very frustrating! Just hear laughs and cursing ! I don't anyone should have to wait more than 20 mins &' been more than an hour!
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September 2022 by Elizabeth A.
I waited in line today for 43 minutes to pick up one prescription which was supposed to be ready on Thursday but wasn't ready until late last night. They keep telling customers that they are shortstaffed. This has been going on for MONTHS. I showed up one evening to pick up a prescription when the pharmacy is clearly open until 9 PM but they were closed at seven because there was no pharmacist on duty. This place can f*** off. Currently transferred every prescription that I have to Wegmans. Now I can be rid of this low class dump for a good
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August 2022 by Rachel C.
Every time I come to pick up my prescription, they are always so slow. The line in the store is always long, not because of too many customers, it's because it takes forever for one person to get what they need. The drive thru is even worse. It's the afternoon and I was in the same spot in line for about 15 minutes. I understand if this happens once, but it's every time. Really annoying.
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August 2022 by Chuck O.
Had an emergency prescription called in one evening. When I arrived, they said their phone system had been down for 2 hours and it seems like the messages are kept on a cassette message recorder from 1983 because there was no way to access prescriptions. I asked if they could call another pharmacy, but they said I can do it from my own phone. I then asked for buffered aspirin, but the pharmacist on duty brought the safety coded and didn't know the difference between the two. Next day calling store but either phone system is still down or it just doesn't give you the option to connect to a person.