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February 2024 by Freddy Solis
The one cashier available seemed overwhelmed by the customers waiting for help in different stations, photos, cashier, and FedEx drop-offs. It looked like every other employee was taking a break other than that this store is conveniently located and easy to access. Plenty of parking available.
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November 2023 by Dr Park
The worst pharmacy in VA. I would never come back for flu shots and medications. The pharmacist is very rude and ignorant. This phmacy is not organized at all and doesn't know how to take care of people in a timely manner. I had to wait for 1 hr to get the scheduled flu vaccine. They couldn't find my name in the insurnace that I had for 30 yrs. The pharmacist needs more computer training or other CE to be efficient enough to see the patient. I would never send any of my patients to this phmacy.
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October 2023 by Jeffry Da Pig
Came today just to drop off and pick up a prescription and had the pleasure of working with Neysa at the pharmacy. She was SO pleasant! I was annoyed after a long wait and rude people in line and Neysa kept her cool even though I was honestly quite rude at first. She totally turned my mood around and I left with a smile. Truly a wonderful employee! Absolutely needs a raise!
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October 2023 by Ron Christian
The pharmacy here sucks. They really need to figure out a better way to do this. The people are as helpful as they can be, but they’re obviously under staffed and over worked. I feel bad for the techs.
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October 2023 by Zachary Stotz
Horribly inefficient. Had to wait over an hour past my appointment time to receive a vaccination.
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October 2023 by B. A.
For the second straight physical visit, it took more than a half hour to pick up prescriptions that were ready. Today (7 October), it took 51 minutes using the drive-thru.I have utilized their free delivery service but there is one medication that is restricted from being delivered; Walgreen's policy despite the fact that I would be home well within the delivery window.The staff there could care less how long it takes them to do their jobs. This is THE WORST operation I have ever encountered and I will see if I can get the one medication that cannot be delivered filled somewhere else.
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October 2023 by Adam Y.
I like that this Walgreens sells Bluebell ice cream. Otherwise, this pharmacy is one of the most frustrating businesses I've experienced. I called the day after my dentist submitted a prescription to see if it was ready. The computer system did not help and I was on hold for 20 minutes. There were 3 occasions where the phone rang and it sounded like someone picked up just to go back on hold. I had another occasion where they answered and said thank you for holding and put me back on hold immediately. Because I have a job where I cannot be on my phone all day waiting for someone, I had to hang up and call back. When I did, I only had to hold for about 12 minutes. However, during that time a worker answered the phone and took my information only to put me back on hold. Then, another person answered the phone and asked for the same information. They stated that my prescription would be ready in about 20 minutes. In other words I had to call in order for it to be prepared. Now, I've been standing in line for 20 minutes waiting (and still waiting) to pick up my prescription. I spent an hour of my day trying to get a prescription from here. I'm sure they're busy and understaffed, but they're also inefficient. The positive is that they are kind people.
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August 2023 by Annie Tran
Waited 2 hours just to get a vaccine
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June 2023 by Stephanie Faith Grosser
The staff here at the pharmacy went above and beyond. 5 stars.
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May 2023 by Meagan Jane M.
This place used to be great. Now it's barely one star. Prescriptions take forever to be filled, and if you point out a mistake they've made, they either blame you or make excuses. The store is fine. The pharmacy used to be my go to. I switched all my meds from another big name pharmacy here a few years ago due to this location being more convenient. At first it was fine. Over the last 18 months it's become a nightmare. It's a fiasco anytime I get a prescription filled. And God forbid I have to call for any reason, I'll be on hold a minimum of 15 minutes and when I finally speak to someone there's a 75% chance they'll be rude.
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April 2023 by Samita J.
Why is this pharmacy so terrible? It takes an hour to get thru to the phone line. Persciptions are never ready when told so. I really dislike this spot and ready to change my location. Service is just so terrible!
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March 2023 by Kendall Goodman
Staff is typically pretty friendly and helpful. The wait times are very long during peak hours. It doesn't seem to make a difference whether you wait in line inside the pharmacy or in the drive-through. If you're calling, be prepared to hold for a while, too. But when you do get to speak to someone, it's typically fast from there. I do like the extended pharmacy hours. Working in Healthcare myself, it's immensely helpful to have a pharmacy that's open so late! Just avoid calling and going around lunchtime, and after the 9-5 workers get off. It will save you 30+ minutes.
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January 2023 by Carlos G.
Staff is usually helpful when you ask them questions about parking. The pharmacy is usually very busy or understaffed. Expect a wait.Go in at odd times during workday to avoid lines at checkout or pharmacy line.There is no self checkout like other places - so be aware there can be long lines at checkout at peak times.Plenty of parking however not the most convinient location to get to.
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November 2022 by Maggs P
Staff is overworked, system is always having errors. I use the app to (try) and refill my prescription. But every time I arrive at the pickup, it's not ready for me despite me waiting WELL past the estimated time. Staff got agitated and misunderstood doctor instructions, tried to tell me they couldn't fill my prescription until December 1st despite me having JUST received refill orders on the 8th.
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November 2022 by Kim L.
I would like to thank Asheber who works in the pharmacy. He was kind, knowledgeable and took time to help me with a substantial discount.
