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March 2024 by Nikki Crawford
I would like to give Rodney and his UPS store a HUGE s/o and THANK YOU all the way down in South Carolina!! Yes! SC??! I don't live in Rodney's direct service area, but he still went above and beyond to help me locate my package and intercepted the return to sender shipment after I missed the 3rd delivery attempt due to the time of delivery and my schedule. He secured my package at a UPS location 25 to 30 minutes from my house for me to pick up TODAY?‼️ I can't thank him enough!! THANK YOU Rodney!! Customer service at it's finest ???‼️
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February 2024 by J Elder
Consistent excellent service for years!
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January 2024 by Kauilani Billue
It is convenient, fast, and easy! Plus, the Staff is friendly. Love it!
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January 2024 by Christina DePorter
Rodney was awesome!! He went out of his way to repackage a gymnastic mat that was being super stubborn. Thank you for your help Rodney! Love my neighborhood UPS store!
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December 2023 by peter trono
If you need to go to UPS, this is the only UPS you need to go to! I went to UPS store #3121 to get a box sent with international shipping. I had to go back to the store right before closing because I made a HUGE mistake and needed the box back. Will and Rodney made some calls to try and see if my box could be returned and by some insane luck the driver was nearby. Rodney collected my parcel and I was able to get it back. Mohamed answered my questions promptly and with kindness. Thank you to the UPS workers named - very professional, knowledgeable, and went above and beyond end of shift. Impeccable service and all around great and kind people!
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December 2023 by C MK
Wonderful and friendly place. These folks go above and beyond in their customer service. Rodney is a great benefit to this organization.
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December 2023 by arab ameereh
Thank you Rob the manager at store 3121! Your assistance and informative chat were very helpful for a new person to the UPS process like me! Rob gave me the time to understand the shared information making sure that its clear.. I highly advise junior and young team members in the store to endorse the same positive approach like Rob.. Rob is a 5 star to me.. thank you
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October 2023 by Zeshan Haji
This UPS Store location is the best. Every visit is a pleasure thanks to the incredibly friendly and helpful staff. Their dedication and customer service are top-tier. I won't even consider another location. Kudos to the team here for always going above and beyond!
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October 2023 by Sefat E Jannat
The manager Rob and other young worker were very friendly and welcoming.Loved to be there.Thanks the team.
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October 2023 by Tonya Sharpe
I have been going to this UPS Store for at least 10 years and would recommend their services to everyone. Even though there are other UPS locations closer to my office I drive to this one near my home because of the outstanding customer service. Rodney, Rob and the associates are the absolute best. Whether you are shipping a package, in need of a notary, using the computer or buying supplies they are always friendly and eager to help.
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August 2023 by Beth S.
I have gone here thousands of times with care packages for kids and Every time they are helpful and kind Of course they do a great job packing up my many crazy gifts when I run out of boxes too! Highly recommend them
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June 2023 by Alley Barrientos
The guys in here were absolutely amazing and so helpful. They solved a seating chart issue for my brother’s wedding, printing exactly what I needed on cardstock within minutes!! Very friendly environment. The manager definitely set the tone, which I appreciate!
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May 2023 by Esther Lee
I came in 3 minutes after closing and a kind employee let me come and return my packages? super friendly and great customer service!
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April 2023 by Gigi Berrios
I usually come here to return Amazon merchandise. If there's no line, I am out in 5 seconds flat. Love this place because it's effortless!!
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March 2023 by Deborah K.
The owner, Mr. Rodney is always willing to help with tedious matters with me even though he's not making money out of me. Also, he remembers his clients' needs and he is willing to do his best always!Also, his people know what they are doing with fast and confident services.I am very satisfied with services each time. He just resolved my years of issue!!!! Yes, he is that good!!!!I strongly recommend Mr. Rodney and his people. Use this Centreville UPS and you will be satisfied.
