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April 2024 by Daniel Lee
I am genuinely confused by why this place does not have at least a 4.5 or five-star rateEvery time I go in I get wonderful service. I'm not a Rich man, but I'm treated with the utmost respect from start to finish each and every time.. I highly recommend this institution. The relationships they form with you are real and they remember and care about your issues and concerns.Having run my own business for 26 years, I can say I'm proud to be associated with them and hope that they continue to be available without the community for a very long time. All the banking managers are willing to work with you. I of course have my favorite but rather than name people here, I just would like to thank the entire team.
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April 2024 by Nicolas Geadah
This branch has steadily lowered its standards, and had now become a place where it's impossible to conduct even the simplest business transaction. I'm giving up on Truist as a bank for my business. Over the years, what used to be a good branch with competent employees has become a shadow of its previous self, with employees who don't care and/or have no clue how to properly provide banking services
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April 2024 by Louis Taylor
The worst. The absolute worst. The lady who greeted was nice. And it was all down hill past that. Their manager is a poor example of leadership and their rules, policies, and procedures need to be updated to at least 1900. Maybe 1950 instead bc
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November 2023 by youyou
I had to order the euro money with tuist because I do have an account with them. They only charge a fee for the currency exchange.
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October 2023 by Shawn Rana
Hilai helped me in a timely manner. Highly recommend her
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January 2023 by Ala Hammad
If I could give zero stars I would. I’ve been a client for 7+ years yet I was treated with utmost disrespect by the branch manager. I suggest you get customer service training before dealing with customers. I will be filing an official complaint and closing my account with Truist. shame on you.
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December 2022 by Eunice J
They make too many mistakes. I regret opening an account here
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February 2022 by Brandon Reyes
Went in there to inquire about their accounts. Ended up speaking to Diego Vasquez, who was very professional and knowledgeable. I received excellent customer service from him so I will definitely be moving my accounts and credit cards with SunTrust. Highly recommend!
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February 2022 by carlos albanes
Diego was very helpful in opening our business account! We highly recommend this branch! And of course talking to Diego! Very Respectful and Professional. We are looking to switchover our second business account with them!
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June 2021 by Beckie G
This bank has the WORST customer service that I have ever encountered at a bank. And THE RUDEST tellers!! They charge you an outrageous fee to cash a check from their own bank!!! And when I was questioning why so much, they cut the camera off when I was in mid sentence. Go to United bank. Nicest people you would ever want to deal with.
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May 2021 by M SK
Always short staffed, customers ignored while waiting in the lobby. Unfriendly faces and poor service. Long time customers mean nothing to this bank. Rude, incompetent manager and tellers.
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April 2021 by M SKG
Always short staffed, customers ignored while waiting in the lobby. Unfriendly faces and poor service. Long time customers mean nothing to this bank. Rude, incompetent manager and tellers.
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January 2021 by Julie Yu
Worst service ever, took 1+ hrs to just deposit. Never ever go to this branch!!! Don’t even worth any stars
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December 2020 by Mark Orndorff
Made a reservation to do banking at this location and arrived as scheduled. Called number to go into lobby and was told they do not handle appointments. Call branches directly — do not use the online appointment reservations system.
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December 2020 by Beckie Gander
This bank has the WORST customer service that I have ever encountered at a bank. And THE RUDEST tellers!! They charge you an outrageous fee to cash a check from their own bank!!! And when I was questioning why so much, they cut the camera off when I was in mid sentence. Go to United bank. Nicest people you would ever want to deal with.
