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“My experience here has been infrequent, but all positive. Front line customer service folks have been polite every time, and very patient. They recently found my phone left behind just before closing time, and the next day I found it had been set aside with a note explaining where it was found etc. ... we were happily reunited. Thank you, USPS!”
“I’ve been to several of the post offices in the area and this post office is the best of them all! It is the only one that I have found to have excellent customer service. Each of the postal service staff members have been extremely kind and helpful. I will only use this post office due to the customer service here…they are wonderful!”
“Grew up in Clifton my entire life, 30 years plus. The people who work here and live here. Are some of the nicest, kindest, sweetest human being's you will ever meet. When you come in be polite, and give respect. They will return the favor.”
“My favorite post office. Nice employees, good service. Note that windows are closed on Saturday (all day) & between 2-3p on weekdays (for employees’ lunch). Does not have self-service machines, so avoid those times. Otherwise, my favorite!”
“I frequent this location because of its proximity to my place of work. This location almost always has a line, but it moves relatively quickly. The staff are always helpful and polite. I can only think of a couple times that I've been frustrated here. A majority of the time they're happy to help and quick to assist. I've been told by the staff that if you're dropping off packages that are already labeled and ready-to-go without needing a receipt, you're good to just head to the far right side of the store and drop the packages on the shorter counter with no plexiglass in front of it. No need to wait in line, which is what I'm doing 90% of the time.”
“Love this office because it has several self serve postal machines. Staff is lovely and helpful. Also love the parcel lock box system so that you can pick up after hours.”
“I had an issue not being able to open a Parcel mailbox when the delivery driver put a live animal delivery in there so I went to this post office to get the problem resolved. The staff were very kind, understanding, and had a sense of urgency. I was able to get my package out safely that day even though it was right when they were closing. Cannot thank them enough for their help!”
“The clerk at the window was very helpful. The place was quite empty so I was quickly served. Google maps led me to the Marriott across the street. Until they fix that, Look at the address and the attached picture, and you'll find it. There are mailboxes out front and parking for USPS.”
“First time in this location. Short line. Only one person helping at the counter. Even that didn't stop Rafi from being helpful, courteous, friendly and fast.”
“Even when it's super busy, I've been greeted by staff in a friendly and helpful way. And when I've used the kiosks for mailing packages, I usually don't have to wait, or not wait long, before using.”
“I am new to this area, so far I have been to this location twice. One of the customer service agents by the name of Angel helped me on both occasions. Very knowledgeable, quick, and seems to run the front end smoothly. She was super nice, Thanks Angel!”
“No issues with this location. There is a clearly marked sign for customer-entry and another door further down that states it's for employees of USPS only. Look for the big sign above the door about 3-4 spots past the chain-link fence. As I found out today, YES, you CAN drop packages at this location as out-going mail. It's not just pick-up only.”
“I tell you, that Tim is Always such a pleasure. I am always grateful when I see him working. He's always so polite and helpful. Thanks for always providing top notch service and with a smile, Tim. You always pass that smile on to me.”
“weighing in on this highly controversial establishment, I was helped by Raj and she was quite polite and swiftupdate: today I was helped by Michael and he seemed polite enough. didn't say much but scanned my package swiftly and honestly that's good by my standards.”
“I read lots of reviews about the passport service here so my expectations were low. BUT I kept an open mind. We came on Saturday morning during walk in passport hours and arrived right at 0900. We had all the correct paperwork and we completed 4 passport applications with photos without issue. Maile was fantastic and very helpful. I honestly think some people just don’t read instructions online and don’t come prepared and expect magic. Come prepared people! They don’t make the rules! I watched as more people showed up without the required paperwork/documents and with less than pleasant attitudes. Thanks Maile for all your hard work!”
“The USPS in DC is forwarding my mail to the wrong address because they reversed te addresses and they are not doing anything to help. They dont even answer the phone. However, the woman at this location is an angel and helped me as much as she could.”
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“Everyone there is always so nice. I go there specifically for that reason I try to walk in with a positive attitude, knowing it will take time because people have lots of questions when you go to the counter.”