NOVA Collision & Auto Service Center receives consistent praise for exceptional service and quality work. Customers report great experiences, with many highlighting the staff's kindness, knowledge, and professionalism. The service managers and mechanics are noted for clearly explaining issues, providing detailed estimates, and warranting their work without being asked. The business excels in both collision repair and mechanical service. Their bodywork is repeatedly described as exceptional, flawless, and beautiful, often completed ahead of schedule with a quick turnaround. For mechanical issues, they are commended for a practical approach, replacing the most likely part first to avoid unnecessary costs, which contrasts favorably with dealer recommendations. They stand behind their work, proactively fixing issues at no cost if a problem recurs. Overall, customers are very pleased, highly recommend the center, and state they will return for future needs. The combination of excellent body work, knowledgeable service, honest estimates, and a helpful staff makes it a highly regarded business.
Great experience getting my Tesla repaired at NOVA Collision Center. The repair looks flawless and they completed the work ahead of schedule. Douglas was great to work with. Highly recommended.
November 2024
This is the best place I’ve ever been served. They fixed/replaced/painted my Tesla Y bumper, wheel and fender just for 3 days and I always was informed and updated. Very helpful and beautiful reception ladies! 5+ stars! Thank you so much!
November 2024
Took the time to show me the work that was included in the estimate and explain what was critical and what could be postponed. Work was completed on time and final bill was actually less than the estimate. I was very pleased all around.
