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9:00 AM - 8:00 PM
6335 Multiplex Dr, Centreville
Department Stores
“I Love the RACK...I visit this store in Fairfax every week to keep up on the color trends I like and that agrees with my skin tone. If you haven't tried the rack you need to soon.”
“How old is a wonderful store to shopping it's really good on giving coupons it's good on giving people with not great credit to credit card so they can shop I love Kohl's”
9:30AM - 9:30PM
2545 Centreville Rd, Herndon
Department Stores
“As a new resident in VA, I appreciate the customer service at this location! Jeff Tashi and a few others were so helpful. I couldn't decide on a rug, and they went above and beyond to help me! They had a lot of patience, a great sense of humor, and significant input, especially with my indecision. Again, I thank you, and I will be coming here regularly.”
“I was in the store last night & bought a beautiful Monet! I noticed there was another one and thought later it would be so lovely for my work. I called today & the man who answered took the time to look on the floor to see if it was still there. Unbeknownst to me he put it on hold after confirming it was there. When I had a small window of time between jobs, I called when minutes away from the store to ask if it was still there and be pulled to be held. The lady who answered informed me it was already being held for me! Customer service, in general, has gone down significantly - especially since Covid! This was so refreshing to be served in this way above and beyond! Thank you!”
“Trina, was very helpful and even offered to bring my item to the register. Wish there were more registers to ring up customers. Only 2 registers with 6 people in line. Luckily, the wait wasn't too long. And offered to open a Sephora account with discount. Does Customer service/returns help with lines if they have nobody in line?”
“I've been coming to this Macy's for years now. However, If you were to ask me what side of the mall it is located, I'd have no idea! I just google map my way here. There is a parking garage conveniently located at one entrance (maybe more...) of the store.
This store has changed a lot compared to 10..20 years ago. There are fewer customer service desks on each level, making it harder to find someone to ask questions to or just to check out. There are some employees on the floor putting clothes away, but are still hard to find.
They still carry the same variety of items ranging from perfume/cologne, clothes, shoes, luggage, etc. I personally found it hard to find what I was looking for, but that could also be because I haven't been there in a while.”
9:30AM - 9:30PM
10010 Sowder Village Square, Manassas
Department Stores
“Karen B was so helpful! we purchased a three piece outdoor set and she was kind and patient while we figured out how to fit it into our vehicle. Awesome woman with great energy. Overall thrilled with my purchase and TJ experience today ?”
“My Hometown Costco, and were I signed up in 2000. Lorena Bobbit’s niece is still working there since the , and some other people. Even though we have been through 2 Wars, they stayed employed at Costco. Where they still are working today. Thank god I’m retired…”
“I used to work at this store 2013-2018. I like coming in here to do shopping.
Last time I came in, as I left, I had a literal 1-second encounter with Male employee named 'Haris'. He was just greeting customers as they left. He had a very positive attitude, and even complimented me on my suit jacket I was wearing. Please treat him well”
9:30AM - 9:30PM
13061 Fair Lakes Shopping Center, Fairfax
Department Stores
“I went to the store on Monday morning to get the carpet. The staff was very nice and helpful. The cashier name Jessie gave me a hand to carry the carpet to my car. She was very nice and friendly. I will going back again. Very impressed.”
“Amazing store and staffs. From the management to the associates everyone that work there are just amazing. The store manager is very nice and always ready to help. He is very professional and helped my husband loads the sofa and refuse to take the tips. Going forward this will be my preferred big lots.”
9:30AM - 9:30PM
24630 Dulles Landing Dr, Dulles
Department Stores
“First time here and I was impressed by the vast selection, sales + clearance sections, as well as store cleaness. This place is dangerous for shopaholics. Lol
They were very busy.. Long line but it moved quickly. Cashiers were polite and efficient.”
9:30AM - 9:30PM
10630 Sudley Manor Dr, Manassas
Department Stores
“Marshall offers a wide variety of products at affordable prices. The store is well organized and it is easy to find what you need. The staff is friendly and helpful. It can be a little messy at times, but overall a great shopping experience.”
“I love target. Absolutely love their bakery department. All sweet ladies. I asked for a last minute 24 cupcake order and wanted the frosting bright pink, the bakery chef got it done in less than one hour. Props to her. Overall, everyone is great. Their sweets are delish. I just wish there were more cash registers open during peak times. But, I’m still giving 5 stars ⭐️⭐️⭐️⭐️⭐️”
“Target has the best customer services, their employees are always very helpful. I always have a positive experience at target and I love their drive up pickup very convenient and order is always ready in a timely manner.”
“Wonderful Kohl's location with good sales and wonderful staff, and the Sephora section is very nice too! Alem at the Sephora counter was incredibly nice, knowledgeable, and helpful! I can't wait to come back and shop again at this specific location soon!”
“Went shopping for clothes, being a bigger guy, they had a fair selection of options, just not in colors or styles I preferred, got some hankies and a strong shopping bag with spring flowers on it.”
9:30AM - 9:30PM
12170 Fairfax Towne Center, Fairfax
Department Stores
“Nice location with decent selection. Felt clean. One of the better organized ones, other places I’ve been have things all over the floors. Broken escalators but working elevator. Would come again”
9:30AM - 9:30PM
10300 Main St, Fairfax
Department Stores
“Great selection of items not typically found at Marshalls or Ross. Prices are comparable and the wait in line is typical: 2-4 minutes per person.
Decent number of parking spaces.”
“Great customer service from Louis in electronics section. Very knowledgeable on products AND deals. Went on July 6th at 1:25 pm to the electronics section. Louis was a five star representative! He was very thorough and helpful and patient with all our questions when concerning about purchasing a device! We appreciated the help without pressure. Louis is an outstanding and great addition to this company. Thanks Louis and Walmart!”
“A very large selection of groceries and clothes. Very clean. Easily accessible garage parking with handicap parking. Store is handicap accessible with elevators from upper levels of garage.”
“My biggest complaint is the check out lines- not having enough open for the “rush” times of day is brutal. Second complaint is the produce section being a little less than needed (I wish this was a super Walmart). And the third complaint is the parking lot. These are tight spots and it always seems a bit chaotic. Otherwise- the store itself is great, the staff are usually friendly and helpful. Drive up pick up is usually pretty quick and easy.”
10AM - 9PM
8270 Sudley Rd, Manassas
Department Stores
“Great team at Manassas location with a wardrobe consultant, after all those hours spent online for a beach wedding attire, I walked in And was out in an hour with perfect stuff with the help of the staff. Forgot the name but it was a well dressed gentleman who grew up in Dominican Republic.”
“This Walmart was clean and stocked, had all the items we were looking for. But what makes this location different is due to the customer service of the staff! There were some complications with our bulk purchase, but they went above and beyond to help us! Special mention to Syeda, Nabina, and Indira for their patience, understanding, and tremendous help. Thank you and will definitely return!”
“This Store is always clean.. I have had nothing but pleasant experiences with staff .. and during the crazy holiday season.. so far everyone has been smiling, helpful and still cheerful. That’s refreshing !”
“One of the nicer Walmarts around. It has groceries and other department store items. Food is usually in stock, people here are mostly nice, except when they are in the way. Self checkout seems unorganized, especially when there is an issue. It took 10 minutes to get someone to fix the self checkout machines for 3 people. I would go to this walmart rather than the ones in Alexandria.”
“I can always find what I need and the store is well maintained. When she is working, I am sure to check out with Salma who is always friendly, helpful and patient:).”
“I am very happy that the customer service at this location got improved so much. I gave 4 stars last year, and this year, I had to change to 5 stars. Employees were fast, courteous, and efficient. Thank you.”
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“Very friendly staff. Was there a recently on a recent evening, and the customer service was outstanding. Appreciate the attention to helping the customers. Thanks !!”