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January 2021 by Anne Wilson
They were very accommodating and able to see my dog for a sick visit very quickly. Dr Jamie was extremely knowledgeable and caring. I look forward to returning for future visits.
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May 2020 by S J.
I brought my kitten in to this clinic for a checkup. They came and got my kitten from my car and the doctor called me once he was inside. If I had an iPhone I could have FaceTimed with them but because I have a Google phone they put me on speaker. I was able to listen to the entire appointment and it went well. They were very professional and kind and thorough. They even applied the Yelp discount without mentioning it which was really nice. I will definitely be using them in the future. My little guy gets a bit nervous around strangers but he seemed to warm up to them very quickly. You can tell that the staff are animal lovers. Highly recommend.
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February 2020 by Greg S.
I have taken my dogs here for a couple years and I do not have a single complaint. They always explain everything, provide accurate estimates and spend the time to answer my questions when I have them. One of my dogs is aggressive in the vets office and rather than removing me from their patient list, they provided all the services necessary. I have had tooth extractions, ear hematoma surgery, teeth cleaning, as well as all the annual check ups. I was worried when the previous owner passed away that things would change, but they are just as honest and well staffed as ever.
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January 2020 by Heather A.
We LOVE this clinic!!!!! The facility is clean, well-organized and the staff is amazing. Dr. Henderson is loving and compassionate and we trust her completely with our fur babies!!
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June 2019 by Ang K.
I've known CCAC for 10 years now and they are amazing. Dr. Netschert was an animal lover, outstanding doctor, and all-around great human. His soul and legacy will live on forever with this clinic. Dr. Blackwood (current owner/vet/surgeon) is so smart and her passion for animals really shows in her work. I love Meg and Mere, who have been technicians here for over 10 years. I'm not too familiar with the other staff, but everyone is always so nice and helpful. On our recent visit, I brought our sweet cat to get his annual lion cut. They do an amazing job at grooming him, which really helps with his hair balls during the warmer season. Although squirmy, he seems to trust the doctors while they exam him for his annual exam and vaccines. I would never want to take my fur baby anywhere else. One time we had an emergency and rushed over to the clinic, where they quickly determined that our cat had a urinary blockage. They prepared his catheter (and I think medicine), so we could save a little money before heading to the emergency hospital. Additionally, their redesign/decor of the lobby, exam rooms, and bathroom are super cute, filled with vibrant colors and photos. Their prices tend to be the slightly cheaper than other vets in the area and they have our prescription cat food in house. Highly recommend!
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May 2019 by Danielle A.
We switched over from a WAY more expensive (and kind of scattered) vet clinic in the area. The experience here was seamless! They took time to talk to me, the bill wasn't crippling and they followed up with results! I'm pumped. Super accommodating.
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February 2019 by John K.
We were only with these guys a few months and although all seemed good and well initially, the relationship spiraled downward quickly as soon as something went wrong and I brought it to their attention. Their handling of my concern was littered with excuses, deflections, and failures to follow up. They are ill prepared to professionally deal with their own mistakes, which has all but eliminated my trust and confidence. 2/19/2019 Update: In response to the clinics response, the front desk staff failed to have the office manager follow up with me about my initial concern, even after making the request three times. I stopped by the clinic the following week and was given no reasoning for that failure but the office manager finally called me later that day. I explained what happened to that point and practically begged her to get me answers so that we could put this behind us and she never followed up with me. The repeated failures by more than one staff member demonstrates a pattern, not an isolated incident, of failing to take ownership of mistakes and follow through. This is in severe conflict with any claim that "we strive to communicate clearly". The front desk failed repeatedly and the office manager failed so am I supposed to judge based on what you say, or what you do?
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December 2018 by Phoebe L.
Was searching for a new vet in the area and we had a very good first time experience here with our senior pet cat! The staff was very friendly on the phone and in person. Dr. Henderson was so caring and knowledgeable. It always puts my mind at ease when a vet takes the time to educate the owner on what to expect, especially for a senior pet :)
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October 2018 by Cassie A.
We LOVE our new vet!! We just moved to the area about 3 weeks ago and our corgi pup was experiencing some diarrhea, then it stopped, then it started again. I called at 8am and got an appointment for 3pm the same day! Our puppy has some anxiety about going to the vet because of horrible experiences at our previous vet. The vets here were nothing short of sweet, understand and accommodating. They gave our Puck so much love and his anxiety about being in the vet lowered by the time we left. We were told to bring him back just to get treats and try and replace our puppies bad memories of the vet with good ones. We're very happy we found these great vets and nurses and can't wait to be back for his next visit!
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October 2018 by Shane Comegys
We had to put our dog down last fall and dealt with Dr Henderson. I was so impressed with how she seemed to understand what we were feeling and help us through the process. It was difficult and she really helped us get through it and confirmed we were doing the right thing.
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October 2018 by BOB LEE
Great animal clinic and cat-approved! :)
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August 2018 by Linda P.
My visit was a sad time when I had to put down our 15 yr. dog who took a turn for the worse early in the morning. My regular vet first said they couldn't see him that day because they were all booked and then said 9:45. He was suffering and I called Clifton-Centreville. They brought us right in at 8:00 and were so compassionate, telling us that a sedative was probably only necessary as he was so close. They truly care about the pet and the owner. Everyone there from the front desk, technician and vet were amazing and I wish we had always come here.
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May 2018 by Chris H.
This is the best Vet clinic in the area by far. I've been coming here for over 15 years, and they have always been caring, supportive, professional, and fairly priced. It's great to see how they continue the tradition going forward.
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January 2018 by Sarah J.
I've been going to this clinic for years and have always been treated with the utmost respect. I own multiple animals and I am super picky about their care. Just recently my senior cat was feeling very ill- CCAC rushed me in, Dr. Blackwood had tests run, and had the results in with a planned regimen waiting for me the next day. The reviews complaining seem to be about cost. Vet care isn't free. I've been to many other clinics around here and they have all been more expensive than CCAC. Try Pender on for size and see how far your money goes ¯\_(ツ)_/¯
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January 2018 by Gabrielle W.
My dog was vomiting with some pieces of blood and also having diarrhea. Getting appointment was a breeze but doctor claimed he needed to run x ray blood and stool tests to make sure nothing major was going on. After being charged $430 and waiting for above 2 hours, they don't know what the cause was. Uh hello if a human goes into ER vomiting, they better know the cause after running the tests. I wonder if the doctors here are real deal at all. I have another dog who had allergic issues. They couldn't figure out what the source was. Kept asking me to come back and every time I go back, they charge flat rate $66 for office exam plus other charges so it always costs $250ish every visit. Still don't know the cause up to date. Been trying to stretch my patience but can't deal with this anymore so here goes the review. They are only interested in how to get money out of you, pets health isn't their priority. Very disappointing and bye forever. Changing vets.
