8:30AM - 5PM
12917 Fitzwater Dr, Nokesville“Arwa is an outstanding teller today. Despite the rush hour line at the lobby and the drive thru. She was able to get clients what they needed, and I was greeted with a big smile. Arwa knew what needed to be done in order to move the line quickly. She worked efficiently with quality customer service.”
“Elena BilcaExcellent work ?Very professional, she helped me and explained very well about my card service. I recommend her.He is a very attentive and kind person.”
9AM - 5PM
7801 Sudley Rd, Manassas“Met Malak at Chase Bank and what a splendid experience! She patiently guided me through everything and was very professional & cheerful. The colleagues also seemed like a warm bunch. I drove to this Branch because of the reviews and I was not disappointed. Best first impression of USA banking!”
9AM - 5PM
7925 Stonewall Shops Square, Gainesville“I like the convenience of branches being available when traveling. The employees were nice. Any time I need a new bank card, I can go into any branch and have a card printed while I wait.”
“Made my first ever savings account with Apple FCU when i was in high school, and I've been with them ever since! AFCU has always been good to me ? The in person wait times at this branch can be a little long, but the people working there are kind and helpful.”
“I was in a bind with paying my income taxes on time and Debbie Neal helped me out tremendously. She handled all the paperwork to initiate my credit union account and issued me a loan at about half the interest rate my credit cards would have charged. She even cut the checks and addressed the envelopes for mailing. All I needed to do was put stamps on them and I was DONE.”
“I read the feedback talking about discrimination and didn’t want to go to this branch at all!!! But had to cause it was the closest one to me , Bernie was just amazing, she helped me to get some information about opening a business account, she went above and beyond and gave me all the detail without me even asking , what is amazing that location has diversity of all different cultures and colors!!!!! And they are all amazing and treat you like friends and family! Love this branch and definitely recommend it to anyone looking for great customer service and detailed information about the accounts!”
“All the staff here are nice and friendly. They need to have a drive-thru. It's such a big inconvenience. And the safety issues of using the walk-up ATM at night. I understand there's a ATM inside you can use but any member can swipe their card and get in while you're in there. The area is not well lit at all. The parking lot look sketchy at night because a lot of people are always walking around there.”
“Typically when you walk into a bank - there is a stuffy attitude and strictly business approach. Not so at this branch. I’ve been frequenting for over 5 years now and everyone is pleasant, knowledgable and ready to assist. From the moment you walk in and are greeted by the manager - you are treated like a valued client. The ladies (as of the time of this review they are all ladies working behind the counter) are always friendly and helpful and if they don’t know an answer immediately, they work hard to get you one. I highly recommend this branch and go out of my way, passing other Bank of Americas, to come here!”
“✨i have been to sooo many banks and this is the best bank ever in my entire life. i walk in and am greeted so nicely and it is so nice of an atmosphere. i don't mind waiting to my favorite teller the lady with the glasses she's so nice and accommodating to my needs every time i visit. i wish i could give this place 100 stars. i will drive from anywhere to only come to this particular bank. i highly recommend 1000% guaranteed satisfaction✨”
10AM - 4PM
12881 Braemar Village Pz, Bristow“I had a great experience at this branch. Prince was so Professional and kind. Helped to me and my wife with opening new accounts and applying Credit cards. Also, He was very patient about our questions. He guided too well and gave a lot of information about banking. I can not thank him enough. Also I'm using their drive-thru ATM and they are always in-service whenever I need.”
9AM - 5PM
14385 Mcgraws Corner Dr, Gainesville“Within 10 Minutes the employee had fixed a Credit Card Issue that the Member service employee on the phone could not do after 20 minutes on hold. The employee in the Branch was supurb.”
“Excellent customer service, fast & courteous. I had to get a document notarized. They didn't ask me for my bank account details, just driver's license, logged all the details and notarized the document. Very happy with the customer service.”
“Alicio is a great branch manager and his staff as well, Any time I call or walk into the branch always there to help out I'm grateful to be member thank you so much.”
“These people saved my butt! I made it to this branch with only two minutes until closing and everyone was beyond friendly and welcoming. I had multiple transactions i had to do, that were imperative to making our closing date on our new family home, and Yrene was knowledgeable and efficient. Their whole team came together to complete my unusually complex document requests, and stayed past their closing time to assist me.Thank you so much! 5 star staff and service!!”
“I am giving Mukhtar 5 stars because him and a colleague were the only people FINALLY able to resolve my issue from Capital One. I had gone to another branch earlier and spoke to representatives over the phone, yet he was the ONLY person that helped and did not give me any push back for it. Others I tried practically begging and reasoning with but no luck. Thank you Mukhtar! Because of him I was able to finally secure my move to California!”
“They called me out of a blue notifying me about our county owing us over $30K. I was first suspicious but once I learned about the business and how their process on funds recovery works decided to work with them. We just received our check and we are happy with how they handled multiple steps of the process. ”