“Just left there today was doing a job and the guy got the blade stuck in the saw. I said hey I'm taking it to harbor freight, you guys take a brake I'm going to get more blades and and a grinder to make sure we're able to do things right. I walk in covered with sweat and ohh I find the store manager. I think he thought I was some lunatic but once I asked for what I needed he lead me up the correct aisle and got me my blades for the saw and even helped me get the blade out of the saw.( SORRY AGAIN ABOUT YOUR GLASSES GETTING KNOCKED OFF) His customer service was A1. I don't know what everyone else saw it's a shame you didn't meet this guy. He's what the employees should be, if you stop by this store find him he'll help you and make your visit better than what you thought. Guaranteed!!!! They got 5 stars because he was diligent in helping me”
“Great looking shop. Just dropped my mowers off. Told them 1 but my other one didn't start either. Just accepted it, no complaints. It'll be awhile before they are repaired but I'm ok with that. After that I'll leave more info.”
“About two weeks ago I was in Lowe's in Manassas. I was in the process of getting our family's home ready for sale and making updates. I spoke to at least four different employees in your store about questions for several projects and all were a huge help. David Earp easily spent 30 minutes with me helping me to understand how to do several projects. He explained complicated projects in an uncomplicated way and recommended the best products to do the jobs. I greatly appreciated his help. I would highly recommend this store.”
7:30AM - 5PM
12189 Brady Ln, Manassas“I have a Senco narrow crown stapler that's seen decades of use in my commercial millwork shop. Now it's retired to my garage and used only occasionally. When it failed to shoot and investigation showed broken plastic parts inside, I got Stronghold's name off the senco list and called. I talked to Mike. He listened to my description of what I saw when I opened up the tool and told me it sounded like a certain part he could send to me. He charged me about $10 for the plastic cylinder, which arrived within a week. I was able to replace it and the gun worked immediately. This kind of service is amazing to find, in my experience. It seems I had talked to not only a real person, but one who had worked on this type of tool. Thank you, Mike, and thank you Senco.”
7:30AM - 5:30PM
10403 Nokesville Rd, Manassas“This is the most helpful, nice and honest business I’ve dealt with in a while.My salesperson Matt was so patient and great at getting me answers. Genesis was helpful and understanding during my short wait. And Carlos should be proud of his crew, they represent the business well. Carlos is a bit of a magician, he can make deals appear and make grumpy people smile ?Highly recommend”
“Since the stuff inside tends to kind of be the same I use the rating scale for the customer service.
There was an irate/difficult customer ahead of me in line and the person running the register handled it beautifully and did not let that experience affect her when she helped me.”
“Home Depot has consistently been my go-to store for all my home improvement and DIY project needs. One of the standout features of this store is how easy it is to find exactly what I’m looking for. The layout is well-organized, and product categories are clearly marked, making the shopping experience efficient and stress-free.What truly sets Home Depot apart is the helpfulness of its staff. Whenever I have questions or need assistance, I can always count on finding knowledgeable and friendly workers ready to lend a hand. Whether it’s guidance on selecting the right tools, advice on materials for a project, or even tips on home improvement, their expertise has been invaluable.Furthermore, Home Depot offers a comprehensive range of products, from tools and building materials to home decor and gardening supplies. The quality of their merchandise is consistently high, giving me confidence that I’m making the right choices for my projects.In addition to the in-store experience, Home Depot’s online services, such as curbside pickup and delivery, have made my shopping even more convenient.Overall, Home Depot is the ideal destination for anyone seeking a wide selection of home improvement products, expert advice, and a shopping experience that’s both efficient and enjoyable. I’ve relied on this store for years, and it has never let me down.”
6AM - 10PM
7486 Stream Walk Ln, Manassas“We went into Home Depot to look for paint. It took a little bit to get somebody to the paint counter, but we were so glad that Eddie was able to come help us! Eddie was absolutely wonderful. He was so knowledgeable about paint and how to help us with getting our house ready to paint. He wanted us through important steps and helped her pick out supplies know be worth our time. We definitely left. So thankful that people like Eddie work at Home Depot because we had such an amazing experience and now want to go to Home Depot in Manassas over any other Home Depot because of the amazing customer service, knowledge, and passion for helping others!”
“I have been shopping at this Lowe's for about 7 years. Yesterday I had the pleasure of working with an employee who far exceeded my expectations Mr. David Corona. I'll start off by sharing a not-so-good experience shortly before David arrived: I was in the lumber section needing to buy some of the biggest and heaviest posts they sell (6x6x16') and noticed that they had parked a forklift in front of the section holding the posts. Two employees were walking by me when I flagged them down and told them I need to get two of those huge posts can you please move the forklift. One of them jumped in the forklift, backed it up, and to my shock they both just walked away leaving me to lift a 6x6x16 post by myself onto my lumber cart (mind you these posts are about 150 pounds or heavier if they are still wet). I started to try and wrestle one on my own and about 30 seconds later David Corona came walking around the corner, saw me, and immediately asked if he could help me load the lumber to which I graciously accepted! This in and of itself was excellent customer service, especially after being left by two other employees who could have easily helped me but Mr. Corona wasn't done, he insisted on staying with me the entire time as I continued to load other smaller pieces of lumber for my project - even after I told him that the smaller pieces I should be able to handle by myself - he kept with me and made it a lot faster and easier to pick out good pieces of lumber and get loaded up. He then accompanied me to check out and helped me load everything on my trailer. 5-Star A+ customer service, this guy needs a bonus or a raise - he has good character and great work ethic. Lowe's, do yourself a favor and don't let him get away - get him promoted and working up the ranks as he will be a valuable asset.”
“I can go to the hardware, fill up with gas, and get dinner all in one place. They have great home cooked meals. Just remember their deli and grill close at 3 pm, so get there early.”