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August 2024 by Emily Ranch
Been coming here for years for safety and emissions inspections- I’ve always been pleased with their service. They are very good at explaining any issues with my vehicles during an inspection, and the older gentleman that works the counter is so sweet.
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April 2024 by Johnny Five
Thanks to the guys at Shell, especially Earl who came out in a terrible rain storm and helped me jump my car while I was stranded in the Safeway parking lot. Shell has a great bunch of technicians working for them. Highly recommended shop and fill-up station!
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March 2024 by Dar Lundberg
Have been going to Parkway Shell in Burke for Emissions and Safety inspections since they opened as a Shell station. Had been burned previously by recommended work at other locations. There is a conflict of interest set up by the state. Inspections don't pay much so there is an incentive to find something to fix. I've never had a problem with these guys. On one occasion the dealer had cross threaded a lug nut. There was a delay in getting a replacement so they didn't charge me for the new one. For the person who was told they had "dangerously low brake pads.. worst they had seen". VA says more than 2/32", or replace. Any auto repair operation that had been in business more than a couple of years would have seen metal on metal brakes. They'll still stop you, but with more noise than danger. I'd trust the guys who didn't get me to spend more money.
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March 2024 by Page McDermott
Took car in for an oil change. Noticed a few days later that they broke off a piece of the front of my car. Went back to ask them about it. They denied it. I’ve never been in a wreck and the only way this piece could have been snapped off was with the hood open; like when getting an oil change. I will NEVER do business here again!! They had the opportunity to make it right and failed.
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March 2024 by Joshua Cruse
Slow pumps, contactless payments not working.
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February 2024 by Jim Williams
We had work done on our car recently here and will use them in the future as well. Dale was friendly, and helpful. He explained what was being done and was up front about prices. They were prompt and honest.
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February 2024 by Kevin Turner
Wells Maintained and Good Prices
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December 2023 by John Saccomando
I have been taking all of my cars here for a decade. Dale is awesome - he's never steered me wrong. I took my 15-yr old FJ Cruiser to Parkway Shell and they replaced the brakes - pads, calipers, rotors, fluid and all for less than the other two shops in the same plaza. And they don't try and sell you on anything you don't need. Dale even once told me during a safety inspection on my Prius that my brake pads were within limits but would most likely not be for next year. That was it - no quotes or recommendation to replace them right there. That's an honest broker. Highly recommended!
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September 2023 by Spence Watson
I've been going to this station for 10 years getting inspections done...NEVER been taken advantage of. Dale is great! He caught some hidden wear on my tire during an inspection and saved me from having a blowout that would definitely have happened. Highly recommend this station.
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September 2023 by Alex Green
Dale Green tried to take advantage of my mother when she needed a state inspection. An absolute scummy mechanic trying to sell her parts she doesn’t need.
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August 2023 by Clarita Herce
NEVER COME HERE FOR AN INSPECTION. Many have written that the auto inspections are quick, and there is a reason for that: they may not be checking your car at all. My vehicle passed inspection despite having dangerously low brake pads. I took my car for an oil change after passing my inspection and was told that my brake pads were "the worst" they have ever seen. It was dangerous for me to drive my car on those brakes, and I would have never known it. NEVER GO HERE FOR AN INSPECTION. Go to the ExxonMobil down the street where there was a line that took TIME, and the inspectors actually CHECK their cars.
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August 2023 by Joey Robinson
It was clean?
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July 2023 by Anita Yunus
Really great service and very caring people over there.
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June 2023 by Teri Waters
They were amazing. I came in kinda late for the emissions test, and they still saw me anyway
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April 2023 by Melanie
Queue-up inspection stations are my favorite. You can tell by looking about how long you'll have to wait, and these guys are quick.