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September 2022 by J. O.
Don't use the self-checkout, similar experience as has been already noted in reviews.
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September 2022 by Allen M.
The manager, Kobi, and the pharmacists, especially Charity, are absolutely the best with respect to customer service and product knowledge. I ALWAYS receive excellent assistance and advice. The coupon generation with each purchase is often very useful and provides for good savings.
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August 2022 by Steph L.
The manager now assumes everyone is stealing at self check! Big note people have to use the self check because there no one at the register! I don't mind self check at all but don't come up to me at the self check line having seen and heard the loud ass beep and tone they play when purchasing thing. I still had my card in hand, I just choose to email my receipt because I didn't want all the paper! I only bought 2 items. And he assumed I was stealing.
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May 2022 by Sue J.
The pharmacy and front store staff are professional and do the best despite the circumstances. My prescriptions are in good hands and the store is tidy and easy to navigate.
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April 2022 by Yee H.
Fuck this place. Pos workers can't help for shit. Front worker who thinks he knows it all can't even find me the right product I'm looking for. Guy who was doing Inventory useless. How do you have an item online that says in-stock but it's not there? Also asked if they could look up in their system if they have any in their inventory or if they could see what other stores had them available. Nope they can't do that. You mean im too lazy to do it. Yeah bullshit. Customer service not there. Bunch of Lazy fucks.
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August 2021 by Mariam E.
I want to preface this by saying that I work in retail and have never gave a customer this kind of issue (because it's a ridiculous issue). I bought my items at self checkout because there was no staff at the front until I started checking out and it doesn't allow you to see what coupons you have before hand. When I finished checking out I had a few coupons that would have been helpful to the purchase. I was looking to return the items and buy them back with the coupon, and the man (was wearing formal attire most likely a manager) told me basically that I was out of luck because I had earned the coupons through the purchase which wasn't true, they were about to expire. From working in retail if a customer comes back to return items to repurchase them with coupons I have never given them absolutely any issue. It's perfectly fine. Completely ridiculous experience and I understand why this place has horrible reviews.
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January 2021 by Kaitlin R.
There is a guy works here named Kobe or Kobby he is a crooked guy who will force you into signing up for a Carepass card. Be careful i will be complaining to the corporate level!
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May 2019 by Lisa L.
Worst pharmacy. I get a monthly prescription, every time I try to get it filled at this Pharmacy the oriental lady always says they're out. She then doesn't even bother to say she'll order it as most pharmacies do in that case. It's always the same issue with this pharmacy. I wish they were better because it's at a convenient location. I only gave a one because the staff of the store itself are very polite and friendly.
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February 2019 by Belinda N.
I was at CVS at the Fairfax Station location and saw that the floor was so filthy . When I mentioned to the clerk she said she would take care of it . After a few minutes she came with a bottle of "water" and a dirty broom . All she did was poor the water on the floor and took the dirty broom and swept the already dirty floor with the even worse broom . I could not believe it !! A Pharmacy where you also sell food ? I called the health department and see if they can do anything with this badly managed store . When I told her that if this floor looks like that , how would the carpet be . She " proudly " said " oh no we clean the carpet every three months . Imaging not vacuuming or anything in three months ? Shame on you !! A place of health should be gleaming with sanitation .
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November 2018 by Martha B.
I get a prescription for adderall every month and every month they are out and tell me they have to order it in. Which then puts off the prescription of every month after that. Why wouldn't you order enough for the month? They are ALWAYS OUT. I spend time out of my day to drive there and not to mention that I called beforehand and they told me they had it. Do better.
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October 2018 by Tammy K.
I love the convenience of the CVS here. It's close to my house. It's great to come in here and get what I need, then pop into Safeway to get some groceries, pop in to Glory Days for a beer or whatever you should desire. The pharmacy staff has always been pleasant for all the years I've been coming here. I have never had any issues or have a need to complain about any employee as long as I can remember. The store always looks pretty clean and organized. Rarely do I see boxes stacked up in the isles. They generally always have everything I need and the shelves are always well stocked.
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May 2018 by Carly W.
I love this CVS! I live in Burke, and this is my go-to pharmacy. Taki (not sure if the spelling is correct) at the pharmacy is great - really personable. He helped me out earlier this year when my insurance lapsed and I needed antibiotics. Taki searched for and pieced together multiple coupons so that the antibiotics were affordable enough for me to pay out of pocket. He's the best!