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March 2024 by louie B
I got stabbed here. The food was fresh and the expiration dates were good. but I got stabbed here. Would consider going back, very friendly and helpful staff
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December 2023 by Micheal Kazarian
No quality controlOn 12/10/2023 We ordered produce and meat product from Giant on Burke center parkway in Burke, after we picked up the order and went home we found one of rotten lettuce, the lamb meat had sewage smell although the didn’t reach the use by date SHEIN on the labelDon’t trust Giant’s groceries, meat poultry or any food products!! The quality is bad
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December 2023 by kyle lin
I visited the store on November 15th at 9 a.m. and unfortunately had a less-than-pleasant encounter with the cashier. Despite the early hour, her demeanor was quite rude. The issue arose when I had a cart full of heavy drinks, and instead of assisting me, she asked me to transfer each item individually to another cart.What made the experience more frustrating was that she requested I move the items myself while she engaged in casual conversation with others. This lack of assistance and focus on customer needs was disheartening. Customer service is a crucial aspect of any business, and I felt let down by the cashier's behavior.I believe there's room for improvement in terms of customer care and efficiency. I hope the management takes note of these concerns to enhance the overall shopping experience for others.by the way the cashier name is Melissa i guess
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December 2023 by Tareq Awartani
Dont buy the meat here, we bought 40$ worth and ended up throwing it all away. Meat had a valid date and we cooked it right away, we ignored the smell but then everyone got intoxicated
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October 2023 by Krystal Montague
Lady who was monitoring the self check out was very rude when I needed help with my produce that I was having a hard time scanning. She acted annoyed as if she was being bothered to do her job!
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August 2023 by Pamela McCormack
My elderly mother loves fresh flowers so I pick some up at this Giant every few weeks. I put this bunch together from 2 different selections and I think I did pretty good! Thanks to Joanne for the tips and great fresh flowers!
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June 2023 by Mohsan Raza Ali (Mohsan's)
I've been a loyal customer of Giant Food for years, and it continues to impress me with its excellent service and wide selection of groceries. The store is always clean, well-organized, and stocked with fresh produce, meats, and a variety of other products. I appreciate the wide range of options available, including organic and specialty items. The staff at Giant Food is friendly, knowledgeable, and ready to assist whenever I have questions or need help finding something. The checkout process is efficient, and I've had positive experiences with the store's customer service. Additionally, Giant Food often offers great deals and promotions, helping me save money on my grocery shopping. Overall, Giant Food provides a convenient and pleasant shopping experience, making it my go-to supermarket.
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March 2023 by Joe Robinson
They the Giants are all the same but serve excellent product and produce
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February 2023 by Clyde Kunkel
Big Giant!! Incredible selections. Plenty of self checkout stations. Did notice today quite a few empty shelves. Supply chain issues?
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January 2023 by DOOM “DOOM1000101”
Pay attention to the pricing. I had an item that they marked $5 on the item itself, and then they tried to charge me $6.99 for it. That's a 39.8% bait and switch, and I'm not falling for it. Every single one of these items was marked $5, so it wasn't a one off mistake.
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January 2023 by Chris P.
My first review of a grocery store. Not my regular Giant Foods, but I was at the NFCU branch and went into Giant to pick up a few things. Spacious and bright and easy to find what I was looking for (bananas, cold-cuts, and on sale soda {my bad habit}); parking in the outside lot (shared by all stores in the strip) is spaced well and in good repair. Friendly staff inside the store too. The only downside is they didn't sell me the winning MegaMillions lottery ticket ;)
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December 2022 by M Myers
Always well stocked, decent prices, and their customer service desk is actually staffed and helpful. Love the bakery, but it's not a high bar to get me to love a bakery. That says more about me though. Produce is the biggest draw for me, well stocked, minimal waste, and better prices than Safeway. Lidl has them beat on price, but the selection and quality justifies the difference at Giant.
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December 2022 by Syed Hussain
I have been coming to this giant since I used to live in burke. I don't usually complaint about price or quality but customer service behavior. So this giant associates lacks basic customer service etiquette or ethics, like if you meet than greet which is supposed to be the first principle of customer service. But it's not the case here. Food quality is fine. But specially the female associates are terrible.They are rude. They don't want to help you if you ask for it. I mean if you make it personal thing at work than stay home why you come to work. .
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November 2022 by Shay Usher
Lack of customer service. They never have fresh vegetables. Not for large grocery shopping. Average for a small things.
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October 2022 by Katie Dehart
Very clean and updated store. Everything was stocked and their produce section was fresh.
