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August 2024 by jazzmarcus
I did at first give them a 1 star review, but they have greatly improved. I had 2 good experiences after that.
I was once urgently needing to get some beetroots. The Asian gentleman working their did not understand much English, but he had me speak into his phone with a translator app and then understood and took me to where the were. I also received good service from Fatima.
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August 2024 by Emily Ranch
This is a small Giant- but it does the job! The staff is friendly, helpful, and knowledgeable. It’s typically stocked well, although I have gone in with very little produce a few times. When I order for pick up they usually do a good job picking the items in my order (produce especially), etc.
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August 2024 by Tazz Monroe
On June 29th around the early to afternoon hours, my disabled mom, who's a frequent shopper at this location, was hit in the back with a cart by a male shopper. The moment it occurred, completely debilitated her and caused her severe pain. Once she was able to regain her strength, she informed a woman cashier about the situation, who then called her male manager over. He then approached with an attitude and responded by saying "what". My mom figured they'd want to take an incident/injury report, so when she explained the situation to the manager, he didn't respond, and continued to stared at her, completely unwilling to help. That's when my 17 year old nephew who witnessed everything, told my mom, "grandma let's just go." The cashier apologized to my mom for what had occurred. The manner in which my mom was treated was absolutely disgusting! The managers behavior and lack of professionalism/ customer service, and compassion is despicable, and completely unacceptable! Does Giant support this behavior, or is this a company of values? You have lost a loyal customer due to your "manager"! I recommend reviewing the cameras, because I wouldn't be surprised if this wasn't an isolated incident regarding that employee!!! Hold him accountable for his behavior!
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July 2024 by Erik Conover
Very clean and updated store. Everything was stocked and their produce section was fresh.
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July 2024 by AO
I recently had the pleasure of meeting a fantastic gentleman at the delicatessen who was selling Boar’s Head products. His extensive knowledge about the products was impressive, and his great attitude made the shopping experience delightful. He answered all my questions with expertise and a genuine smile. This kind of service is rare to find. Keep him at all costs – he is truly an asset to your team!
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May 2024 by Gerhard Schroter
The EV charge station is fantastic! Thank you Giant.
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March 2024 by louie B
I got stabbed here. The food was fresh and the expiration dates were good. but I got stabbed here. Would consider going back, very friendly and helpful staff
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December 2023 by Micheal Kazarian
No quality controlOn 12/10/2023 We ordered produce and meat product from Giant on Burke center parkway in Burke, after we picked up the order and went home we found one of rotten lettuce, the lamb meat had sewage smell although the didn’t reach the use by date SHEIN on the labelDon’t trust Giant’s groceries, meat poultry or any food products!! The quality is bad
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December 2023 by kyle lin
I visited the store on November 15th at 9 a.m. and unfortunately had a less-than-pleasant encounter with the cashier. Despite the early hour, her demeanor was quite rude. The issue arose when I had a cart full of heavy drinks, and instead of assisting me, she asked me to transfer each item individually to another cart.What made the experience more frustrating was that she requested I move the items myself while she engaged in casual conversation with others. This lack of assistance and focus on customer needs was disheartening. Customer service is a crucial aspect of any business, and I felt let down by the cashier's behavior.I believe there's room for improvement in terms of customer care and efficiency. I hope the management takes note of these concerns to enhance the overall shopping experience for others.by the way the cashier name is Melissa i guess
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December 2023 by Tareq Awartani
Dont buy the meat here, we bought 40$ worth and ended up throwing it all away. Meat had a valid date and we cooked it right away, we ignored the smell but then everyone got intoxicated
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December 2023 by Katie T
Gotta love this Giant and Vinnie!
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December 2023 by Enrique Quinonez
Always good
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October 2023 by Krystal Montague
Lady who was monitoring the self check out was very rude when I needed help with my produce that I was having a hard time scanning. She acted annoyed as if she was being bothered to do her job!
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September 2023 by Adriana
Is very clean
Have a lot of products
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September 2023 by Miguel C. Zamudio Peña
Excellent store...variety of products...
