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August 2023 by amanda maher
I had my lashes done the other week and could not be more impressed by not only the lashes but the entire experience. I had called a couple weeks prior and spoke with TJ ( front desk) on the phone who explained the different types of lashes, answered all of my questions, and helped get me booked for a day/time that worked with my schedule. When I showed up for my appointment I was greeted by Lauren who was super friendly and welcoming. I had my lashes done by Kapisa who showed me all of the different styles and helped me choose what would look best on me ( I did not want a super dramatic look ) Kapisa did an AMAZING job and it was exactly what the look I was going for. After my appointment TJ was working the desk and remembered me from the first initial phone call ( which meant a lot considering I am sure she speaks to tons of people a day ) and checked in on me and how I enjoyed the experience. I want to recognize these employees and establishment as they all went above and beyond and I will definitely be returning as well as recommending Amazing Lash Burke to friends/family.
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July 2023 by Veronica Ahmad
This place was my favorite lash studio to date! Christa listened to exactly what I wanted. I don't like my lashes to be over-done because my eyes are already huge and I like ore of a wispy cat eye. She did a lash bath first and that really helped my lashes hold up, I didn't need a fill for almost 3 weeks and I still had about 70% of my lashes left. The manager Krystal was very helpful with my selection and the front desk staff was extremely friendly and sweet. I will definitely be returning next time I decide to do my lashes again! Great job Amazing Lash Ashburn!
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May 2023 by Remembered Events
I had lashes done by Malia it was fabulous. She is very personable and sweet plus my eye lashes look amazing! The studio is very clean and everyone is very helpful.
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May 2023 by Jessica Hernandez
Do not come here to get your lashes done. I thought I would come here to get a nice set for a wedding. All I got was a sparse lash set. The lash tech did not speak to me and was very unfriendly. I did not like the set I got and I spoke to a manager and she said I can come in to fix it. She asked me if I would need a full set or a refill. I said it would be for a full set. She said okay. I was unable to make it to my first appointment because I had schedule conflict. When I came in for another appointment the lash tech told me it would only be for an adjustment. I said well whoever I spoke to would be for a full set. At this point I was just frustrated so I just asked for a remova. She said she would speak to her manager. When she came back she said nothing to me. And just did a lash removal. When I went to the desk the manager I spoke to just gaslit me and said oh I spoke to you it wasn’t for a full set it was for an adjustment. She did apologize but I don’t really appreciate being lied to. Come here if you want terrible customer service and subpar lash work. Very frustrating experience. I will never come back here. Please see picture below of my ugly set.
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May 2023 by CeeCee
Despite my artist being young and inexperienced, I still had high hopes for this place because of the high reviews. First off, this place advertises comfort for their customers. My artist didn't offer any sort of accommodations to make my visit comfortable. I got a full set ONE day before my wedding and by the time of my wedding, almost half of them fell off. (Mostly the corners of my eyes) although, there weren't that many to begin with- I usuallt go to a salon in Centreville religiously and they do double the eyelashes in half the amount of time and those last 3 to 4 weeks. (For 90 dollars every time) I am not new to eyelash extensions. I know how to take care of them so I was very disappointed on the quality, quantity and duration of the eyelashes I received. I'm glad I didn't sign up for the membership because this place isn't worth it. I'm gonna stick with my lady in Centerville from now on, even if it's a 45 min drive for me.Service: Eyelash extensions
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April 2023 by Julianna M.N.
I have specifically driving to the Burke location because of their exemplary service. Very accommodating, professional and sweet ladies all the way from reception to stylists!Service: Eyelash extensions
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March 2023 by Danniella27chanel misia
This would be my first time getting brown lamentation done by Talacia. She was really good, she talk me through the whole process.Service: Brow lamination
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February 2023 by Andrea Sevilla
This is not about my lash tech, she was great but about the front desk people. I cancelled (or so I thought) my membership in December 2022. I completed the necessary paperwork to get that done and the girl confirmed that it was and that they wouldn’t charge me again since it was, again, cancelled. I check my bank statements and they have been charging me for the past two months $139.99 for a membership that was supposed to be terminated. I called and they said they don’t have access to the membership side of things, only the manager does. That’s fine. I requested my cancellation document to be emailed to me and the girl said I was going to get it in “two minutes” but never got it. This isn’t just $5 that they’re taking from me and it’s so sad how dishonest the whole process of cancelling a membership is. You can’t just tell your client it’s cancelled and then keep taking money. That’s just plain stealing. So disappointing.
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February 2023 by Kailey Knight
I have been getting lash lifts for over 7 years and this was the first time a tech has gotten the perm solution in my eyes. It burnt horribly and they had to flush my eyes for several minutes. She also didn’t explain to me what was happening which was confusing. To make matters worse the tech’s phone was near my head and was constantly vibrating and going off throughout the appointment so I could not relax. This was all disappointing and the opposite of relaxing. I left a survey explaining what happened and never heard anything back. The tech and front desk staff were nice but I did not enjoy my service nor would I come back.In response: it was Jul 26 2022 01:00 PM Lash Lift + Tint with Kristine at the Burke location. Different last name, the email on file is fine.Services: Lash lift
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January 2023 by Michaela Martin
I really don’t enjoy leaving poor reviews, but I do believe this one is necessary. I showed up yesterday for my appointment for the first time at Amazing Lash Studio. When I got there, they did not have me booked for an appointment. I showed them my email confirmations and they apologized and said they were already booked. I was hoping there was something they could do to make the situation right, like give me a major discount next time for the inconvenience, but she just let me leave disappointed instead. Unfortunately, I’ll probably never return.
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November 2022 by Pikachu Jones
I went here and the tech was nice but my lashes on my right eye fell off four days later they were really nice when I called and let them know so I went back to the same tech lovely young lady and she revised my right eye assuring me this has never happened well long story short four days later I have no lashes on that same eye and the left began to fall as well so no I won’t be back to this location I was told the Woodbridge location is better
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October 2022 by Joyce Walker
Dominique is the best! But she’s still has some growth. She did a wonderful job on my eyelashes: desired length, style and time taken. But, I had two issues that she didn’t solve to my satisfaction. Hopefully this won’t happen again. - Dr. Walker 09/14/2022Service: Eyelash extensions
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October 2022 by Kimberly Leombruno
I've never had lash extensions before so, I had no clue what I was supposed to pick or look for. The team here was amazing and helpful. Had some loss after a couple days on one eye, went back 6 days later and they adjusted no charge. Highly recommend!!!Service: Eyelash extensions
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October 2022 by Jeria X
I was reluctant to try a new studio but I read a number of positive reviews about Noora and this studio… they/she did not disappoint. The front desk young lady was very courteous, friendly and explained the lash looks and pricing before my service which I appreciated. Noora listened to what I wanted and exceeded my expectations. She too was friendly and professional. I am thoroughly pleased and will continue to use & recommend this studio.Service: Eyelash extensions
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September 2022 by Lus Fit
Incompetent lash technician, she glued both my bottom corner lashes to the false lashes they applied. So when the person was done it hurt to open my eyes bc the glue was pulling my bottom lashes. I told the technician to fix it so she then proceeded to PLUCK my bottom natural lashes off that were stuck! I was so upset but I’m not a confrontational person, I was hoping I’d get a discount for the trouble or something but I was still charged full price. Also this all took almost 3 hours of my day, so I’m sure she was training on me on top of that smh. Don’t go here bc they clearly care more about the money than their customers.
