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March 2024 by Jane Kiser
AAA service from this shop didn't show up for 4 1/2 hours in the cold. I was freezing and it took the fellow only 5 minutes to jump my car. He thought it was funny. By the way, I was undergoing chemo. We will never go near this station and I am going to let AAA know about this.
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March 2023 by Nathan Zerbe
Good quick work
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November 2021 by Panzer Wolf Studios
They were very nice, but could not work with my schedule. The mechanic knows his job very well and I am very confident in his abilities.
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September 2021 by Panzer Wolf 181
They were very nice, but could not work with my schedule. The mechanic knows his job very well and I am very confident in his abilities.
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April 2021 by H C
They were very nice, but could not work with my schedule. The mechanic knows his job very well and I am very confident in his abilities.
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September 2020 by John Wallace Curnutt
I took my truck there to get a small electrical problem fixed and my rear view mirror repaired. Not only did they not call me with an estimate or with updates to my vehicle they also charged me a bunch of money to tell me exactly what I told them going into it. They also "fixed" my unbroken mirror, leaving the broken one still hanging off the side of my truck. I'm not taking my vehicle there again.
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September 2020 by Jason Williams
On the last day of our 1500 mile road trip we blew a tire on 81 north. It was well after dinner time on a Thursday and almost all businesses had closed. We weren't sure where we would find a shop that carried a low profile tire let alone replace it first in the morning so we could drive our last 250 mile stretch home. I found Buena Vista Auto Center on google and called the number knowing it would be closed. The message on the answering machine gave me a number if I needed a tow so I hesitantly called the number to ask for suggestions knowing the spare tire wouldn't last the rest of the trip. A very friendly gentleman Named Dennis answered whom I learned later was the owner of the shop. He told me he didn't carry my tire and offered another shop where I might be able to get the work I needed done. The options seemed slim and he volunteered to drive from his house back to the shop that night to order a tire so that it would be put on the delivery truck and arrive first thing in the morning at the shop. The next morning he called us first thing when the shop opened to let us know he had the tire in hand. When we arrived at the shop he squeezed is in between appointments. Dennis mounted, balanced, installed, and we payed and we're out the door in 20 minutes. In this day and age this type of customer service and southern hospitality is very hard to find! I want to thank Dennis again for his hard work to save our trip and recommend him to you too!
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October 2019 by John Curnutt
I took my truck there to get a small electrical problem fixed and my rear view mirror repaired. Not only did they not call me with an estimate or with updates to my vehicle they also charged me a bunch of money to tell me exactly what I told them going into it. They also "fixed" my unbroken mirror, leaving the broken one still hanging off the side of my truck. I'm not taking my vehicle there again.
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October 2019 by David M.
I HAD AN UNFORTUNATE SITUATION A PRETTY GOOD DISTANCE FROM MY DESTINATION. MY INSURANCE CALLED TAYLOR'S TOWING IN BUENA VISTA, VA AND WITHIN MINUTES A BIG RED TRUCK WAS LOADING MY CAR AND ASKING ME WHERE MY DOG AND I WANTED TO GO. WE CHOSE "HOME SWEET HOME" IN CHESTERFIELD, VA. WE STOPPED FOR A SNACK AND A BREAK FOR THE DOG TO "WALK". I ACTUALLY HAD FUN IN A BAD SITUATION. PLUS, REX GOT HIS FIRST RIDE IN A KENWORTH. THANK YOU DENNIS! TOM AND REX
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July 2019 by ej clark
Shootout to the little dude fixed my ride . Thanks 😊
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November 2018 by Dean Ingram
Also quick, professional, and fairly priced
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September 2018 by my name
High dollar oil change
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June 2018 by Chris Bane
Good prices and fast work
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November 2017 by William Wyatt
High dollar oil change
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June 2017 by Nikki Nugent
This place is a true GEM! The service is excellent and I highly recommend. Dennis and Theresa are a great community asset. Thank you!
