-
December 2023 by Abigail Mason
I find it absolutely insane that someone in 2016 (as well as so many others from then til now) had the same issue of no delivery but the postal worker leaving an "attempted delivery" note. We have cameras with zero footage of anyone coming close to our house so we know for sure no delivery was attempted. If there were legitimate reasons for not being able to deliver, I would understand the need for us to come pick up but so far we've not been given any. I've been paying extra for shipping to get UPS and Fedex so that packages are actually delivered to my house with no issues. And we've had UPS & Fedex continually go above and beyond to make sure they get us our packages. They don't leave them in the rain by the side of the road either. Paying extra is well worth not dealing with this post office, I only wish choosing our delivery service were an option more often. We've written letters to corporate even complaining because it's been such a continual issue.. not that it will do any good. So sick of this. If I could leave negative stars, I would.Dear postal service, please do your jobs.
-
December 2023 by Dwight Eisenhower
I agree with the post below better of paying extra to get my packages taken care of properly
-
December 2023 by Sharee Campbell
I agree with the comment below same thing is happening to me!!!
-
December 2023 by Madelyn Newell
Don't like it the mail was in there like it was supposed to be but the package that I NEED isn't in there and it's been there since 9:48 this morning make it make sense. I knocked on the door loudly but politely bc the office was closed and no one answered but there was someone behind that door.
-
December 2023 by Nichole Marie
Never in my life have I had such terrible mail delivery service, the review below this one is exactly the same problem that I have been having. We live RIGHT OFF THE ROAD, not up a long driveway. Things will be marked off as unable to deliver even before the post office is open! We don't even get our mail until late in the afternoon and I'm getting notifications at 8 o'clock in the morning! And getting online to reschedule delivery? That's a joke, it still never gets delivered. I work an off shift, I rely on my packages being delivered when they say they are because I am sleeping at the time the post office is open. ALSO, I pay shipping and handling fees, for what? There isn't even a real attempt to deliver mail if it doesn't fit in the mailbox. MAKE IT MAKE SENSE
-
August 2023 by Phil Skillet
Terrible weekly delivery driver. Sick of her excuses.
-
March 2023 by Rebecca Robertson
We have the absolute worst mail delivery driver during the week. She’s to lazy to deliver packages. We’ve had packages that were small and she claimed they were to heavy and had to pick up at the office. We put a box out as instructed to receive packages that wouldn’t fit in the mail box since she won’t drop off at the door despite there being enough room in the driveway for her to safely pull off the road to deliver to the door. However she will back up the road and pull into the driveway and get out and walk up to our house to retrieve a package she delivers to us by mistake. Make it make sense. She still won’t put packages in the box we put out and I still have to go to the post office to pick them up. Today was the final straw when she had already decided she wasn’t going to deliver our package since it said attempted but hadn’t been by our house yet. Absolute laziness.
-
November 2022 by Preston McCormick
Friendly staff and service is quick.
-
May 2022 by Doug Deming
The team that runs the Buchanan post office is outstanding. They are professional, courteous and provide excellent service.
-
August 2019 by Ginger Gilmore Jones
The woman today at the counter was very nice. (8/9/19)
-
September 2018 by Gary Rogers
Great to still have a working post office in a small town with decent hours. Great staff!
-
September 2017 by Jason Tomlin
They good to have but everybody is going to internet or paying by phone
-
November 2016 by Melissa Baldwin
Excellent service from Summer Austin every time I go in and she's working.
-
October 2016 by kalfus knackmen
Hire drivers that don't do 50mph on Lowe St I have kids and I have never in my life seen postal service drivers behave in this matter I will be sending videos of this to the US postal service area field maneger.
-
January 2016 by Becki Gentry
Usually things are great. But today - 1/26/16 - I learned by email that a package I've been expecting was SUPPOSEDLY delivered - but as I read on, it also said "couldn't deliver"... then it said "notice left". So where was the notice left??? It sure wasn't in my mailbox! I go out to my mailbox every night when I get home from work. The mail that I'd left on Sat. to be picked up was still there with the red flag up. There was NO notice of attempted delivery. It was a small package anyway- a pair of heavy duty panty hose in a plus size. If they were leaving an attempt notice - why didn't they just leave the package???
