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September 2024 by cassy harvey
Only place that came to get me and my car on a holiday broke down on the interstate
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August 2024 by Zubair Khan
They are very professional and in time they repair my trailer Tyres and mat.I am very Thankful for all of them
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July 2024 by Janet Grippi
We were on I-81 when our fifth wheel camper had a problem with the rear tire and we had to pull off at an exit into a gas station. Luckily Hugh’s transport was only half a mile away and came quickly and removed the rear tire and then we were able to safely drive to their shop. They replaced the two rear tires and we needed a new hub assembly as well. Steve was able to do the job right away, even working through his lunch to help us get back on the road quickly. The entire staff was very helpful and even let us take our dog into the waiting room with us since it was 90 degrees outside. I can’t say enough good things about everyone at this place. We were so lucky to have had them nearby when we broke down.
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June 2024 by Kevin Alexander
If you need an inspection, headlight changed or wipers installed, this is the place, maybe even spark plugs and wires. But if you need your A/C fixed, go elsewhere. Two vehicles of mine gone in for A/C repairs and both have come out not working. The first one was a full system replacement. After two weeks I went in to check on the progress and the girl behind the counter went to get the technician. He comes out telling me that the auxiliary fan doesn't turn on when the system is running. "We hooked the computer up to it but since it's a BMW our computer won't read the codes". They didn't even check to see if it was getting power to the plug..... Duhuh. Recently I took a vehicle in to have the A/C on my pickup diagnosed and charged. Received a call the next day informing me that I need a pressure hose replaced because it's leaking. The next day I'm told I need a compressor kit. After already agreeing to an outrageous price for the hose, I declined the compressor kit installation. I asked if the hose had already been installed and was told that it's being worked on as we speak. Why wasn't I informed of the compressor needing replaced before the hose was installed? Better yet why didn't the compressor issue come up when the hose was discovered leaking? Lesson learned the hard way.
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March 2024 by juan diego
nice people but kind of expensive $160 for replacing a tire only for labor
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February 2024 by Rodney Riggleman
Very nice people here. We needed a place to drop our trailer for a few hours and they went above and beyond. Thanks!!!
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January 2024 by Jeremiah M
Went in to get the Virginia State Safety Inspection done. They were quick and courteous. I now plan to use them for inspections and repairs going forward.
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November 2023 by Chadwick Dales
I own a small towing company in Botetourt & I've been in the industry for 10 years. Jason is 1 of the most knowledgeable people around & Hugh's is a well respected name. They're honest folks who do great work for fair prices. If I need a tow - I'm calling Hugh's Transport Inc!Services: Special vehicle towing
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October 2023 by Mike Grim
Good honest professional services.
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October 2023 by Angela Rinehart
The customer service here is outstanding!
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September 2023 by Richard Cowan
One of the greatest towing companies I have dealt with extra nice people care for you equipment like it's there'sService: Auto engine diagnostic
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September 2023 by Laura Kimball
Saved my broken car (alternator) along I-81 & even fixed it same-day. Courteous and helpful crew. Clean and safe waiting room and restroom.
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September 2023 by Won Don
Good people. Got me out of a bind. I would recommend their services!
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May 2023 by mike stull, sr.
Checked out my truck issues without delay.
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April 2023 by Shadi Ahmad
Fast service but a patch didn't hold. Had to pay another $50 for it redone in Knoxville.
