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November 2023 by Dustin Yeager
I've had my car towed and repaired by them. Very nice and easy going
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October 2023 by Chris B
Jody is the best in the business! I'd only recommend going to him for all of your towing needs!
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September 2023 by Christina Ritchie
Took very long time to get car back wnd it was in worse shap .the back latch broken the tagges dentted
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September 2023 by Raun Schrock
Easy to work with and quickly towed my vehicle to where I wanted it.
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August 2023 by Susan Butler
Our daughter was driving alone on I-81 yesterday returning to college for the semester. She was involved in a 7 car pileup. Miraculously, she walked away unharmed. We were several hours away from her and unsure what to do re: towing, where she should go, etc. Robert with Hart's could not have been more helpful or kind to her. He towed our car and took her to the office where she waited with kind and helpful people until we arrived. Robert was helpful to my husband and me by phone as we sorted things out. When we finally arrived to get her, he even helped us move all of her college "stuff" to our car. Every parents' worst nightmare is a call from your child that they've been in a wreck and are scared on an interstate - in our situation yesterday, we were blessed that Hart's was nearby and took such good care of her until we could get there. Robert, THANK YOU!
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August 2023 by Google User
Thankfully, I personally haven't needed to be tow by them. Doing security however the were the go to towing company. Always, had my back on these college campuses when I needed then and came in a timely manner. I would definitely feel safe calling them for my services
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August 2023 by Daisy Mendoza
They came out towed my care to the shop and even dropped me off at an Hotel close by so that I was within walking distance. I'd recommend them if their car ever broke down in Timberville Va... thanks guys
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April 2023 by Jessica Lynn
Customer service and staff is amazing! Thanks again for saving me!
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March 2023 by Don Bailey
One of our older cars broke down in a Broadway parking lot and needed a tow to our preferred dealership. It was late afternoon when I called for a tow, but I explained it wasn’t an emergency, so Hart’s promised to call back & try to help the next morning. Sure enough, they called, and I met one of their wrecker drivers, Jason. Jason was super friendly, worked quickly, and took extra care to suggest & use a dolly setup to keep from damaging our AWD compact. I knew right away we were in good hands, and I appreciated Jason’s kindness & professionalism while safely getting our car across the county. Hart’s are a local business looking after local folks with friendly & fairly-priced service. Years ago, they also did a fine job towing one of our cars that got rear-ended—I’m glad I remembered to call Hart’s!
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December 2022 by Nicole
After a scary situation at 3:30am Jody showed up in no time at all and was very kind, patient and very knowledgeable in helping us figure out a plan for where to go (we were just passing through town) he helped calm my small children's nerves from a wreck with airbags too. I can't say enough about this company and their services that go above and beyond great customer service!Service: Car towing
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November 2022 by Ricky Silver
They gave me no more information than the office number, which is located in Broadway. We arrived to the Broadway location where they informed us that they didn’t have my car there. They had it at the Harrisonburg location. I was required to call an hour before coming and waited over an hour for them to arrive to get my items from my car. When I called the morning of they had me come to the Broadway office from Harrisonburg/Rockingham, when I arrived they told me my car wasn’t there and sent me back to Harrisonburg! It was a waste of time, gas and especially patience. There was poor customer service. Poor communication, and overall it was an extremely frustrating process.Service: Car towing
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November 2022 by Ivona Dap
Very bad service. They overcharge towing service. First, they said one price, and then, after all, they add something that doesn't exist on the invoice. Do not call this towing!!!!!!!!!!
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October 2022 by Stacey Karnes
I cannot say enough good things about Hart's and their driver, Bryan. We were on our way to our son's first family weekend at his college in southern va. About 2 hours (and around 10pm) into our drive our vehicle completely died. We drifted onto the shoulder of exit 257. After calling 8 other companies (including insurance and dealership road service) and being declined, due to not servicing the area or refusing to take passengers off the highway. I called Hart's, there within 40 minutes and was more than willing to take us (2) to a safe place. Bryan towed our vehicle and us back to Frederick Md. Professional, friendly and all around great people to interact with.
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October 2022 by Donna Flood-Amaya
Steer clear! Predatory pricing! My son had an accident and they towed us from Target to their lot, a total of 4.2 miles. When my husband tried to call, the person on the phone was rude and pushy. We had our mechanic pick up the vehicle to repair. We o course had to pay before getting the vehicle, and for that 4.2 mile run they charged $465.00. That is highway robbery and poor service on top of all that. The police just called the next company on their list, we would never have elected to do business with Harts. Beware!Service: Local hauling
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September 2022 by Gayle Long
When my transmission started acting up on me while driving I needed to have my car towed to the dealership, I called Hart`s and they got to me quickly, the tow driver was friendly and professional, the cost was very reasonable.
