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“Historic building. Tiny parking lot that can be difficult to navigate. Not busy. Usually only one employee working, but rarely a line or a wait. Definitely prefer this location over the other.”
“Always helpful. Always professional. Nothing not to like about the staff or business. Just a great little small town post office.I've had a post office box here for years.”
“I had an issue not being able to open a Parcel mailbox when the delivery driver put a live animal delivery in there so I went to this post office to get the problem resolved. The staff were very kind, understanding, and had a sense of urgency. I was able to get my package out safely that day even though it was right when they were closing. Cannot thank them enough for their help!”
“Love this office because it has several self serve postal machines. Staff is lovely and helpful. Also love the parcel lock box system so that you can pick up after hours.”
“This place has its charm and the people working there are always trying their best to provide good customer care. It’s also never too busy so it saves a lot of time if you need USPS. Watch for opening hours cause those are slightly limited.”
“The clerk at the window was very helpful. The place was quite empty so I was quickly served. Google maps led me to the Marriott across the street. Until they fix that, Look at the address and the attached picture, and you'll find it. There are mailboxes out front and parking for USPS.”
“13May2024 My first time in here. You’ve seen the other posts that have pics of this place. The mailbox’s inside are dated. They look nothing like the metal mailbox’s in other post offices.
This place is small and the parking lot is the same. There is an automatic machine you can mail letters and packages from it.
Customer service was nice and quick. Not crowded with a few people in line.”
“This is probably one of my favorite post offices. The facilities are very well-maintained the machines are all operational and the staff is very friendly and personable I've never had an issue with getting anything sent and they were very accommodating when I needed to have my mail redirected when I was new to the area so I highly recommend them. PLEASE be patient and respectful to the staff, I've experienced some pretty rude customers unnecessarily raising their voices to the staff.
The parking situation isn't too great, spaces are quite limited and the parking lot runs the length of the building so people tend to congregate near the entrance the only issue issue with the parking as a result of lazy or impatient people.
Lastly, they have great hours of operation!”
“I have lived in Sterling more than 30 years and I’ve always experienced very kind service and knowledgeable assistance. I’m so sad to see their rating so low I hope that other people who have had good experiences share theirs as well. We all know saying that, “the squeaky wheel gets the oil”. I’m here to squeak a positive note for the interactions I’ve had at this post office. They are great!”
“I am new to this area, so far I have been to this location twice. One of the customer service agents by the name of Angel helped me on both occasions. Very knowledgeable, quick, and seems to run the front end smoothly. She was super nice, Thanks Angel!”
“The place was so clean and I didn’t know I needed an appointment, but thank you so much Valentina for helping me to get my passport without having any appointment. She is super kind and so sweet.”
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“The facility is small so expect longer waiting times. But staff is friendly and helpful. People who is in rush should go to the other major location in sterling as waiting might be a quite long due to how big is the line”