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August 2024 by Nikk McAndrews
I frequent this location because of its proximity to my place of work. This location almost always has a line, but it moves relatively quickly. The staff are always helpful and polite. I can only think of a couple times that I've been frustrated here. A majority of the time they're happy to help and quick to assist. I've been told by the staff that if you're dropping off packages that are already labeled and ready-to-go without needing a receipt, you're good to just head to the far right side of the store and drop the packages on the shorter counter with no plexiglass in front of it. No need to wait in line, which is what I'm doing 90% of the time.
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August 2024 by Ellie Martin
Had a wonderful experience at this post office. Colin helped my husband and I get our 4 month old daughter’s passport all set up and done without any difficulty. Oswald was also kind to us as we worked through the process. Colin even gave us a passport photo to keep for ourselves! It was a quick and easy task with this kind team! :) THANK YOU
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June 2024 by Syed Ahmed Ullah
Worst place for passports. Worst!!!!!!!!!!!!!!!!! I request everyone to save their time and energy and not visit this place. I arrived during walk-in hours and waited 10 mins for my turn. The guy at the counter took forever to explain the form filling instructions since he was busy in playing a game on his phone. He took a couple of pauses and asked me to wait since he was playing the game. Once he was done with the instructions, I asked him for taking photos and he responded with: sir it's 4:01 and walk in hours are over. I drove 15 miles for this and this guy told me to come back next week. Pathetic experience, zero professionalism or ethics. If I could, I'd have rated negative for what I've been through at this location. They did a similar thing when I went 2 years back for my son's passport and I was expecting improvements since then, but I guess I should be blamed for getting fooled twice. Won't recommend at all. Never ever ever will I return!!!!!!!
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April 2024 by Miss TLC
Sadly I've been to the post master 4 separate times because my mail is often wet. The driver leaves box door open and mail gets rained on. As the box is on a busy road the mail often blows out into ditch because the driver will not shut mailbox. This problem has been going on since 2020.
So frustrating.....
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April 2024 by DJP
Absolutely horrible service! If you expect to use their "walk-in" service for passports, please understand that they allow folks to come HOURS early to "sign-in" and return at 3pm. This is NOT walk-in. Additionally, they waste 40+ mins on customers who arrive without completed applications, appropriate passport photos, while also allowing a single "walk-in" to become a party of 3+ family members. Again, this is not a typical method used at any other UPS site for passports. After driving an hour for a "walk-in" there is absolutely no way I would return here for any service offered. The old lady behind the desk is rude as can be too. AVOID.
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December 2023 by Yeni Sanchez
Was there on November 16 I have years of not going to a post office but stuff was very polite and was fast. Expecially Mr. Tim he was very helpful as I didn't know what I was doing we even joke as I had a eagles sweater but I am a cowboy fan lol very nice guy very professional
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September 2023 by Nadiya S
The USPS employee looked rude and unprofessional.I came 4 minutes before the closing time (5p.m.). Then, at 5:03p.m. they told me to come back the next day when I found out that I have to fill out a priority mail envelope to send my documents faster. I asked them not to use Priority mail and use a regular one (to save time), and they replied again to come the next day.I'm extremely disappointed.
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August 2023 by Nancy H.
The workers in this post office have always been knowledgeable, efficient, and respectful. I go to this post office most often.
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July 2023 by Chris Graves
Why post your open until 5pm if you’re gonna close early.
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May 2023 by Joel Lervik
Workers are professional, respectful, and polite. The line is never too long. If they can’t process your package/mail by 5:00 you’ll have to come back the next day so get there 10-15 min before they close.
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September 2022 by Eihab Dasougi
One person serving the line even you have an appointmentWhat is good the appointment if you get interrupted to serve another customerNo customer service
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August 2022 by Alyssa Muirhead
I had made an appointment for my passport at 1:45pm for today. I get a voicemail stating that they needed to reschedule my appointment. I called the number back within 5-10 minutes and spoke with Charles stating that I couldn’t reschedule the appointment and asked if it would be ok if I could come in earlier today. I was told yes and I had told him that I would be there in 50 minutes and he said that was fine. I came into the post office and the staff had told me that they weren’t doing passports today and I never returned their voicemail (which I did and spoke with Charles). I just wasted almost 2 hours of my day just to drive there and then drive back to work, let alone take off 2 hours of work just to do this to be told I couldn’t. Huge waste of my time and gas. I will never make an appointment here with them again, you shouldn’t be rescheduling people last minute either. Why tell me I could come in early if they weren’t even doing passports today?!? Super unprofessional.
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July 2022 by Tsizzle Dingo
The worst service I have ever recieved in 44 years to include six overseas US post offices. Mail carrier serving Ashley ridge in Nokesville/ Bristow is terrible and post master unable to correct behavior. Time for our taxpayers dollars to be spent elsewhere.
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May 2022 by Mandeep Dhillon
Small place but service fast i issued passport for my auntie and processing was super fast and easy. Shannon was very kind and fast at processing the paperwork I loved her kind attitude also had great customer service i was only there for less then 5min Wich worked out great i had a great experience day !
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May 2022 by Neal E.
Good service at the Bristow PO. It's a bit off the beaten path - feels like it is outside of the Bristow area - due to it's location "in the country." #BristowPostOffice
