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“This 5 star review is for one person only, and it is for Jessica. I ran into an issue and she helped me navigate the situation and find a solution quickly and with ease. It isn't often that you find an understanding person and a good heart in corporate companies, but that's exactly who Jessica is. I am so thankful she's the one I met. Jessica, if you see this, you are the best!!!”
8:30AM - 12PM
7425 Merritt Pk Dr Ste 135, Manassas
Self Storage
“I used my box while I was waiting for an addition to be built to my house and they were wonderful. They were punctual; delivered when they said and picked up when they said. I would truly recommend them and would definitely use them again.”
“ABLE Moving was a huge help. Extremely efficient and easy to work with. From getting a quote to the day of the move, these guys were professional and made my life 10x easier. Really appreciate this team and will be looking to work with them in the future.”
“We received great service from Luz! Up front pricing. Liz saved us money by explaining if we paid I. Advance the saving would be great. She was extremely helpful. Facility is nice and clean. We are very pleased with this location!”
“Miss Tanya is so amazing! She went above & beyond for me. I truly appreciate her, she kept checking on me as well as gave us places to rent trucks. I will honestly say I’m going to miss her. Again thank you Miss Tanya & I wish you nothing but the best!”
“I cannot say enough great things about Rick, the Store Manager at Extra Space Storage in the Manassas location! From the very first interaction, he went above and beyond to make sure I had the best experience possible. He is professional, knowledgeable, and genuinely cares about his customers. Rick took the time to explain everything clearly, answered all of my questions with patience, and made the entire process smooth and stress-free.
What really stood out was his friendliness and attention to detail—he makes you feel like more than just a customer. It’s rare to find someone who combines excellent customer service with true kindness and efficiency, but Rick does it effortlessly.
If you’re looking for storage and want peace of mind knowing you’re in good hands, I highly recommend working with Rick. He truly sets the standard for what great customer service should be.”
9:30AM - 5:30PM
4133 Old Calverton Rd, Catlett
Self Storage
“I had a great experience with this storage company! The online process was super easy and straightforward, and the website provided clear guidance every step of the way. The staff was friendly, helpful, and made everything stress-free. I’d definitely recommend them to anyone looking for a smooth storage solution!”
“I made my reservation on the app and when I went in for move in day there was lots of mice dropping and mold on the door. Very unacceptable conditions. They were fine with me cancelling the reservation but wasn’t refunded the admin fee.
Update:
The district manager reached out had excellent customer service and corrected the situation.”
“Oliver was very quick to help us, and very friendly in explaining us the way things work at the storage facility. I would definitely recommend doing business here again because of his friendly and professional work ethic.”
“Victoria is an awesome employee to have. She keeps the property clean from what I can tell and she is very knowledgeable about the business. Definitely keep her around”
9:30AM - 5:30PM
11524 Balls Ford Rd, Manassas
Self Storage
“Nothing but great things to say about this place. Jessica is an amazing property manager. She’s very professional and won’t try to deceive you in way. The facility is kept neat and the storage units have sturdy metals walls preventing any accidents from neighboring storage units. Will definitely friends and family in the area to take their business here.”
“Awesome, efficient, professional, and friendly customer service provided by Brayan!!! He really made the set up and move-in process so much easier. The personal walk-through from A to Z along with advocating for the customers best interest rates superbly beyond the 5 stars!!! Thank you, Brayan!!!”
“Great ,Great, ? customer service, wonderful attitude and very,very patient with the customers!!! I would request Ms. Veronica to be at all the places (P.S. )!!!
Thank you Ms. Veronica for your patience, you were Awesome!!!!!”
“The employees, particularly Danielle and Kaylee, at Gainesville Public Storage provided excellent customer service. The move-in process was smooth and they answered all our questions. Thank you.”
“I’m very satisfied with their service. The units are clean, secure, and easy to access.Darrell is friendly and helpful, especially when explaining the rental process.Thank you Darrell for your help.”
“Convenient location and friendly service. Tanya was excellent and very helpful with my move-in and move-out. Would definitely recommend to family and friends for storage needs.”
“Eugene went way out of his way to accommodate my unique and specific needs and Tanya called me unprompted at the exact moment that I had a question which needed answering right then. They couldn't have been more helpful - they are great storage service providers and great people!”
“I WAS IMPRESSED WITH THE EFFICIENT AND TIMELY CUSTOMER SERVICE. GETTING A REFUND (DUE TO NO LONGER NEEDING A STORAGE UNIT) WAS THE EASIEST PROCESS I'VE EXPERIENCED IN A LONG TIME!”
“This is my first time renting a storage unit so I opted to actually drive over there and see the facility rather than utilize the online option.
I was enthusiastically greeted by Suzie, the General Manager.
We chatted and she ask my needs etc and I selected the appropriate size unit i will need (with outside access).
First month was free! I love a freebie!”
“I have to be honest, I don't rent a storage unit. But I had to comment about a particular employee who came in our store last night. The name tag said Patricia...older, heavyset, short hair--hope you can figure out who it was. The reason why I'm commenting on her is because of her honesty, this woman finished checking out at our grocery store and realized one of the items didn't scan. Rather than simply keeping the item like most people do, she came back in to customer service and paid for it!! Faith in humanity restored!”
“Kaylee was absolutely fantastic! She was kind and patient with the lady in front of me and took her time and thoroughly explained everything. She was immediately ready to help and assist me she was thorough, detailed, obviously very knowledgeable, nice, positive, was able to explain to me in a way that I would understand about what I was asking for. Gave me a detailed answer and reasoning. Seems like a very nice positive asset to the company. I will definitely be attempting to refer anyone that I know needs a storage unit locally to this public storage facility 100% for sure! Hope everyone has an amazing day thank you so much again”
“The entire process and move with Shoreview was outstanding. From the estimator, the coordinator, moving team, and drivers, they were all on time, dedicated to their job, hardworking, and professional. We moved from Virginia to Maine and the whole process went quickly and smoothly. All of our things arrived as we had expected and we were impressed with the communication, speed and quality of service throughout. Highly recommended!”
7AM - 8PM
7425 Merritt Pk Dr, Manassas
Self Storage
“Incredible company to work with! They made our move from FL to VA extremely easy and were so flexible with date changes/delays on our end. The customer service is as good as it gets and we are so appreciative for the flexibility and ease of the entire process. Chris and the team at the Manassas location went above and beyond to make everything as simple as possible in an already stressful situation for us and we will be forever grateful for their help and understanding for everything.
As for the units themselves— they are top notch! We had some flooding in FL the night before we were planning to move and everything in our storage unit remained completely dry and undamaged.
You will not regret using them for any type of moving or storage”
“Although my first impressions of All Pro Movers was less than stellar and was about to give up, I had the great opportunity to have the Chris (customer service) take over as my rep. He singlyhandedly turned my view of All Pro around and made me extremely happy with my choice of movers. His professionalism, follow through and empathy were amazing. If you do use All Pro, insist on Chris being your representative. You will NOT regret it. My original sales person was not great at all and don't trust him as far as I can throw him, but during one of my calls to All Pro, I happen to get the sales department in error and spoke with a wonder young lady (wish I got her name), but if I had her as my original sales person, I would be giving All Pro all 10s on this review. What an awesome person she was...extremely informative and upfront with exactly what I should expect. All Pro, you need to hire more people like Chris and the female salesperson You'd be the Number 1 mover in America if you did! Thank you Chris for all your hard work.”
9:30AM - 5:30PM
7240 New Market Ct, Manassas
Self Storage
“I called for information and spoke with Beverly. She was so patient and answered all my questions. She was very knowledgeable about the business and information and really helped me understand. She was awesome. Five star customer service because of her!”
“As we were getting ready for our move, we researched and reached out to 6 moving companies to get a quote. We chose Randall as they were in our budget and seeing all the reviews we were confident. First day was the packing and they anticipated that it would take 9 hours but we were done packing in 5 hours. The next day was the move. Everything was perfect. We have moved quite a lot and have had a couple of bad experiences in the past so we know what to expect during the move. They were professional and very upfront and listened to all our requests. The packing was perfect. I have completed unpacking 80% of the boxes and there is no damage to any of my plates or cups.
Would recommend Clarence and his crew. The front desk staff is really great and called to check on the experience.”
“They were so very friendly and cooperative. I asked to see several units and she unhesitatingly took me around to all of them. Then later when I was unable to sign the online lease agreement she was very helpful getting me into it so we could complete that part of the lease.”
“Me and my husband have been in a parking space. Unfortunately didn’t work, but Aunjae Was amazing. She saw a struggling. She even tried to change out spots to work some magic and it still wasn’t working. Unfortunately weren’t able to rent, but we got our refund immediately. And I’m so happy with the CUSTOMER. She wasn’t irritated anything. She was smiles and give us with us. The whole time understanding The whole situation. We try to see if we could get the same pricing at another facility with bigger spots. But unfortunately that wasn’t something doable. But Service here is amazing. Definitely recommend. “Aunjae lady with the boat that didn’t fit “””
“Harjeet Singh did a great job with delivery of our container. Placed where we wanted and was efficient and courteous. He did a great job with the pick up as well. Would recommend Pack Rat for anyone looking to move at your own pace.”
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“Cheryl was very helpful in choosing the correct size for our storage needs. She took us to the unit, explaining the enter/exit system we’d need for each visit. Renting a unit went smoothly. Checkout was easy as my need for extra storage ended.”