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July 2024 by Viv Neal
I had an horrible experience with the pharmacy. First she told me they didn’t take my insurance and told me I would have to pay out of pocket. After telling her I just pick up my son’s medicine who has the same insurance with no issue she asks for my insurance card again then tells me “it went through “. Then she told me my second prescription was OTC and I would have to pay for it.. even though the doctor prescribed it to me. I asked if there was a different brand that wasn’t OTC and she told me no we are about to close if I want to buy it I can… I got my prescription transferred to Walgreens and had no issues !! Not sure if you truly didn’t know what she was talking bout or if she was being lazy
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June 2024 by saleem Sadat
The pharmacy staff at this CVS are one of the rudest in the industry. Specially the old lady at the pick up counter is extremely rude and unprofessional.
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May 2024 by Haven Dean
Absolutely the worst CVS pharmacy. Everyone in the pharmacy is extremely rude. It is not a one time incident. Extremely important meds were placed to be filled the next day and not the same day????? Weird. They clearly do not enjoy their jobs. I would advise management to take a look at their employees.
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April 2024 by Jessica McKernin
Love stopping in, never had an issue other then wait times for my prescriptions, but I just call ahead to see when they'll be ready.
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February 2024 by John Hartmann
Super fast passport photo, friendly, and was in and out in 5 minutes
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February 2024 by Travis Testerman
I'm writing this review because I think kenon deserves some recognition..he is very professional and very helpful..he is very nice..very polite and seems to love his job..customer service these days is going down hill but this young man takes his job serious and seems to put a smile on everyone's face
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February 2024 by Mimi Kidd
Kenon at this CVS is a well mannered young man. He was so helpful to all thecustomers. I was at the photo station and I heard him interact with an elderly lady who could not work the photo station. He was so patient with her. He also helped me out with his creative ideas.keep it up young man. Your efforts are recognized
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January 2024 by Justin Kim
Was told they put the best good rx coupon, better than the one I had on hand, but their “coupon” put it down to $46 when mine was $21
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December 2023 by Ron D
Picked up my pills, the pharmacist was very nice, and I asked the young man at the front a question. And he was very helpful. Thanks
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December 2023 by Kim Kimble
This particular pharmacy location of Bristow Centre is poorly run. Prescriptions take 72 hours to fill and rarely do you receive the text notification to alert you. Medications that are not only time sensitive, but require a process of lab work and signatures within that sensitive timeline are left unattended to rather than notifying the patient there is a problem to be addressed. Medications are not to be taken lightly and your lackadaisical attitude places patients at risk!!!
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December 2023 by Timothy Thibault
CVS Bristow Center Dr is my default pharmacy. That ends today. Horrible customer service. First, the drive through has been closed for months. A sign says the security screen is broken. So the only option is to go inside. I had Covid, with no other options for pick up. It’s both convenience and safety issue. Second, I’ve had the doctor call in prescription. Even when I come in the day after to pick up it’s a 15- 20 minute wait. I’m going to Walgreens in Gainesville for all my pharmacy needs now.
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December 2023 by Emily Kiszka
Has slowly become the worst pharmacy ever. Cancelled prescriptions left and right, medications taking DAYS for fill even when they’re life saving medications, ZERO communication of any sort from the pharmacy staff regarding delays or cancellations of refills.Honestly, I’m looking at switching after more than 10 years because I need to rely on having my medication filled, and on time, or being informed so I can get it transferred if need be.Don’t let this pharmacy play with your life. As of right now, I can’t recommend them at all.
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December 2023 by Tamala Gardner
I understand that this pharmacy has issues; however, I’ve found the staff to be exceptionally helpful, kind and professional. The issues stem from the corporate structure which drives high turnover not from the individuals who work diligently.
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October 2023 by Wendy Schmidt
This location always gives you an amazing customer experience. From Keenan who always greets you with a smile, Judith & Marilyn in the front store to Hannah, Gigi, Michelle & Ashley who I understand are part of the management team along with the pharmacy to the minute clinic Practitioners always make you feel like they are happy to see you and will assist in anyway. Thank you all for making me feel valued! Great job Bristow Center CVS team❣️
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October 2023 by Amanda Belles
Both my daughter and I were told Vaccines and Flu shots were ready. When I called was told no need for appointment (Saturday 10/1/23) because the have enough and more then plenty and that they will take walk ins . We showed up it was not busy at the time and the Pharmacist gave us dirty looks and was told yes they have enough COVID vaccines and flu shots but we need to make appointment and they will not be giving the shots out today. But they have enough. I did make a formal complaint to CDC and CVS corporate. This Pharmacist was really rude about the whole situation there was no need to come off like she did. It wasn’t even busy. She walked away to close drive through window which one of the Pharmacy Tech could have done. My daughter had appointment she argued with my daughter till she looked it up and realized my daughter did and she said sorry you missed your appointment which showed we were on time not late . She stated we can’t help you but we do take walk in and we do have enough vaccines but we are not giving them out today without appointment. My daughter had appointment. Just rude Pharmacist who couldn’t give a reason and didn’t want to be bothered. We will not be coming back here and I will be telling everyone to stay away. I also noticed other people have some sort of complaint about this location.
