O'Reilly Auto Parts store #1192 in Bristol, Tennessee, offers a wide range of auto parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also provides specialized services such as resurfacing brake rotors and drums, making custom hydraulic hoses, and mixing paint. Customers appreciate the knowledgeable and friendly staff, who go out of their way to assist with product selection and troubleshooting. For example, one customer was impressed with the staff’s honesty and quick service when replacing a faulty car battery, while others received excellent help in selecting the correct gas cap. The store's team is often praised for their willingness to help, providing customer service that stands out. Additionally, the store offers a free Loaner Tool program for those needing tools they don't have at home. Despite some negative experiences, such as a mistaken part order over the phone, the overall feedback highlights a dedicated staff committed to helping customers. With a convenient location and a reputation for great service, this O'Reilly Auto Parts is a trusted choice for auto repair needs in the area. As part of a nationwide chain with over 6,000 stores, it ensures that quality auto parts and expert assistance are always nearby.
First class treatment. And as far in doing the right thing in the warranty department. No compression to the other auto people. Go here first and save time. Thank you for great
May 2024
I love to compare prices in O'Reilly's had them by hands down this time
May 2024
These guys have the best customer service in the industry , Robbie really goes the extra mile. Thanks Guys!!!