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February 2024 by MR HousingNC
Thank you Evan in shoes for being so helpful and knowledgeable! Got a perfect pair of brooks glycerin and love them.Also, thanks Dawn too in customer service cashier. I went up and she had a pair on with noticing. So friendly and nice. A1 customer service!
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February 2024 by Eric Warmath
I went looking for a pair of swim shoes. I was extremely lucky. They literally had 1 pair which by chance was my size. Price was ok. I asked if there were more. Apparently they are a seasonal item. I swim at the YMCA Indoor pool all year. It seems that a store that big could have had more selection all year. They had a lot of swimsuits so why not swim shoes? They had a ridiculous amount of Crocs. Apparently fashion before form as fashionable stuff has a greater profit margin. The chashier, a redhead named Emily, was very friendly and efficient.
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February 2024 by Jay Mcculley
Took two of my young sons ln last night to find some basketball shoes. I was very impressed with how patient and understanding the shoe rep was. My boys tried on 5 pairs a piece before making a decision. Staff was very helpful and informative.
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February 2024 by Devin Schultz
Great place for sporting goods in general
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February 2024 by Ashley Hyatt-Gouge (Ash)
They are pricey. Out of stock at both locations for weeks now. Keep telling me ir will be on our next shipment in so I wait. Then when I go to check again they say the same thing.
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December 2023 by Cindy Weatherly
Had to return,only one cashier,line was long,no help....female cashier not very nice,kindly rude,..it Christmas,you'd think they do better!!!!!
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November 2023 by James DB (Appalachia Traveler)
Don't think I'll ever bother with this location again. No one seemed to know we even existed for nearly 15 minutes.Eventually an employee (after two others walked by, chit chatting, which isn't a problem but not attentive at all) did come over and ask if we needed help, and she wasn't very knowledgeable about our need (understandable), she called someone over and immediately was passive and just wanted us gone (so it seemed). There was a similar item the website said they had, and it could have been in the back, he said, but we couldn't get it assembled today.This was seemingly a manager, and the lack of professionalism was very poor. It was a Tuesday afternoon, it was slow, and the customer attentiveness couldn't even be had? Thanks for being true to your name on the building, I suppose.We left went to the Johnson City location and ended up getting a much better experience.
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October 2023 by Chris Ramseur
Cam D is a consummate professional. He was extremely kind, took time to understand my need, and then help me identify what they had that could help. He went above and beyond and that level of service always deserves to be recognized. This dude is going places, don’t be surprised if he’s running the store in the not too distant future, if that is what he desires. Good luck, my dude, and thank you for the age compliment. Made my day.
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October 2023 by william henderson
Recently, I was shopping for a pair of HOKA's & Jonathan B was a tremedous Help. Jonathan B found what I needed & held the shoes at the chechout while I continued to shop. Very friendly staff, and Jonathan B went above and beyond to make my shopping experience a Great time.Thanks, Jonathan B.
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August 2023 by Suzanne Thompson
Was trying to find a birthday gift in the golf section and an employee by the name of Ty was a tremendous help! Very nice young man.
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May 2023 by James Mefford
Couldn't find my size in many of the clothing styles. Staff was helpful and friendly though!
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May 2023 by Ben Turner
Love this sporting goods store.
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April 2023 by Alicia Cordle
Just wish they have more selection when we went there for softball item they was low on there stock so not much to choose from
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March 2023 by Mark Elmerick
I visited this store today to purchase some running shoes. The gentleman who helped me (JB) was extremely knowledgeable, helpful & very nice to work with. Thanks, JB!
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February 2023 by Greg Govertsen
The only reason I am giving it three stars is because I got a great deal on the Merrell shoes that I bought. Customer service is non-existent and the people that work there would rather stand around and talk to others that work there. They have sales on things and I've absolutely no pricing or indication that there's a sale. Seems to me like the management team there needs a little boost.