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September 2024 by Shane Bouton
I can't compliment this dealership enough. Not only do they not play the usual dealer game of adding accessories that the customer didn't ask for and doesn't want, but they made me an excellent deal on a 2024 Yukon Denali that was appointed just the way my wife wanted. Moreover, the sales staff didn't rush us through the process, and the finance office wasn't pushy with after-the-sale products. Most of all, they were patient with me. I had an unusual hurdle in my purchase involving the Department of Veterans Affairs and everyone in the process understood that the government moves slow and they were content with a modest deposit to hold the vehicle until all of the boxes were checked. I intend to be a lifelong customer.
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September 2024 by Brenda G. Bryant
Jackson is a very knowledgeable representative. He goes the extra mile for you.
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August 2024 by John Honaker
It honestly the best car buying experience I've ever had. Everyone we dealt with during the experience we so nice and friendly, explaining everything and walking us through every step. I was torn between 2 different dealerships but after stopping at Crabtree first and then going to the other, it was extremely easy to figure out which place we wanted to deal with. They were all top notch people and it was a pleasure to deal with them.
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June 2024 by Megan Lacy
Everyone was so kind and easy to work with. This was my first car purchase and Jay was knowledgeable, guided me through the process, and never tried to upsell me on anything unnecessary, which was refreshing. Other dealerships had cars that I liked as well but I ultimately went with the car at Crabtree because of the good people that work there and their honesty.
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June 2024 by Kenneth Hale
Great service, great staff, great dealership. Not many around like this anymore.
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June 2024 by Paula Stowers
Very nice people. Go out of their way to help you
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June 2024 by Lynette Meeks
Excellent from start to finish! Thank you Jackson!!! Would definitely recommend to anyone!!
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May 2024 by Mark Daugherty
Everyone at the Dealership was friendly and helpful. The sales team made everything easy which is becoming rare in the car buying world today. They made what I considered to be a good and fair deal, so I purchased the GMC Truck.
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May 2024 by Goat Man
Not a fan
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April 2024 by Tracey Stanley
I always go to Crabtree for my Virginia state inspection sticker. Always quick in and out. Very nice people and would recommend
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April 2024 by Sylvia Keller
Trace was a great person to work with and you should be glad to have him.
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April 2024 by Ashley Odum
I was in and out in no time, and everyone was great!
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April 2024 by Susan Hoffman
Jay Hall was our salesman and the best salesman we dealt with in dealing with over 15 different dealerships when looking for the Envista we wanted. He is very professional, patient and pleasurable while always getting back to us immediately.
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April 2024 by Richard Reed
My wife and I bought a new GMC Acadia and had a great experience with Jay Hall. I was impressed with his honesty, competency, and no pressure selling. Likewise, Doug Mullins was impressive with his sale of an extended warranty. He was also a no pressure salesman. Crabtree Buick- GMC is highly recommended! Richard K. Reed, M.D.
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February 2024 by Sandra Deschamps
I purchased a used 2021 tahoe and picked it up Nov 1st. I waited until now to review as used vehicles are used vehicles. Every concern I had was addressed without hesitation. I love my car and I trust Crabtree completely. They are both honest and trustworthy. From Mr Hall & Mr Meade to everyone in offices to repairs dept(shout out to rick who answered this old ladies every question, and there were at least 100). If you're looking for a new or used vehicle I strongly recommend these folks. They practice the old adage "customer first".
